Axis Bank Credit Card Customer Care

Axis Bank is a leading private sector bank of India. The bank extends an array of financial products and services to meet a diversified needs of the Indian population. With 3,779 bank branches and 12,834 ATMs (as on 30th June 2018), the robust network of Axis Bank caters to 2,211 cities and towns in the country. The Banking Major targets a vast network of customer segment including retail lending consumers, credit card users, financing for large and Mid-Corporates, MSME, Agriculture and more.

The popularity of the bank owes significantly to its transparent and consumer-friendly customer-support services. A customer can contact the bank using various mediums. From your registered mobile number to your email id, to online internet banking access, to bank app, you can contact your bank instantly and raise your query.

Axis Bank Credit Card Customer Care Numbers

The Axis Bank Personal Banking Helpline is designed to cater to queries, requests and concerns of consumers regarding loan accounts, credit cards, Saving Account, fixed deposits, etc.

Here is a list of useful Axis Bank Credit Card Customer Care numbers:

Axis Bank Personal Banking Helpline/Axis Bank Credit Card Helpline Number

1800-233- 5577
1800 -209 -5577

Axis Bank Personal Banking numbers (for Agri and Rural)


Number to report Axis Bank Credit Card Loss


Number to report Axis Bank Debit Card Loss

Axis Bank Helpline to complaint status

Axis Bank Helpline to check Account Balance

Axis Bank Phone Banking Helpline for Mini Statement

Axis Bank non-toll-free number to India

Existing customers to call from outside India

Axis Bank: Contact, Address, and Details


Axis Bank Limited, 'Axis House,'
C-2, Wadia International Centre,
Pandurang Budhkar Marg,
Worli, Mumbai - 400 025

Contact Numbers:


Axis Bank Customer Care Email ID:

You can directly write to your bank about your views, review and complains using direct bank email Ids:

Axis Bank Social Media Contact Points

Alternatively, you can directly contact or tag your bank on social media. The organisations these days increasingly using these platforms for building better customer relationships with their clients. You can expect faster resolution and acknowledgement for your request on social media. Besides, you can also use Axis Bank's social media pages to get updates about the bank.

Axis Bank Internet Banking Support

You can conveniently use internet banking to raise queries, requests or complaints online. The bank supports a convenient and interactive step-by-step online process to address consumer queries and concerns through its official website.

A customer can register a complaint online using the registered mobile number and email id. Besides you can review the status of the request and contact concerned authorities and nodal officers online too.


1. Visit 'Get Support' here:

Here, you will see a segregated list of customer concerns. Select the column indicating your issues, and fill the form to raise the complaint.

For instance: If you want to report fraudulent activity, you can instantly block card here:

Likewise, a detailed list of customer concerns and frequently asked questions are listed on the bank website.

2. However, if your query is not listed, send an email by filling the form

You can also write to Axis Bank Customer Care Email ID:

Instantly you will receive a Service Request Number (SRN) as you will register the complaint by a call or mail. Use this SRN for further communication.

3. You can also chat with the Axis Bank support team and seek resolutions here:

If, however, your queries are not resolved, or you are dissatisfied with a reply, you can write to the Nodal Officer. You can either fill the online form on the website or send an email to contact the Nodal Officer. Do not forget to specify the SRN while addressing the issue.

Region-wise Axis Bank Nodal Officer Contact Details

Location Region-Wise Axis Bank Nodal Officer Details


Nand Kishore Chawla

Axis Bank Ltd. Circle Office, DNO 40-1-55, VVR Square, 2nd floor, Kalanagar, Benz Circle,

Vijayawada - 520010

Email Id:


K Srinivasa Rao


Axis Bank Ltd., 41, Seshadri Road, Anand Rao Circle, Bangalore 560009





Axis Bank Ltd. Bhopal Circle Office, "The Infinity," 2nd Floor, M.P Nagar, Zone II, Bhopal- 462011 (Madhya Pradesh).

Email ID:


Ajit Kumar Tripathy

Axis Bank Ltd. Bhubaneswar Circle Office,
Plot No. -1, Ground Floor, Nandi Ghosh Estates,
Bapuji Nagar, Bhubaneswar, Pin No. 751009.

Email ID:


G Raghavan

Axis Bank Ltd.Chennai Circle Office, III Floor, No.82, Dr.Radhakrishnan Salai, Mylapore, Chennai-600004

Email ID:


V Ramanathan

Axis Bank Ltd. 214, 1st Floor, DB Road, RS Puram, Coimbatore-641002.

Email ID:


Gurmeet Singh Bhatia

Axis Bank Ltd. 1st Floor Sri Ram Arcade, 74 Rajpur Road, Dehradun, Uttarakhand 248001.

Email ID:

Delhi I

Kumar Sanjeet

Axis Bank Ltd, Axis House, Plot No. I-14, Tower - T1, 5th Floor, Jaypee Greens, Wish Town, Sector 128, Noida Uttar Pradesh -201304

Email ID:

Delhi II

Prashant Khanduri

Axis Bank Ltd, SCO 29 3rd floor, Sector 14(Near Huda Office) Gurugram - 122001

Email ID:


T. Purushottam Rao

Axis Bank Ltd. 7 Geet Gunjan, Dayal Baug Society, Opp Kubereshwar Mahadev, Manjalpur, Vadodara 390011

Email ID:


Subimal Saha,

Axis Bank Ltd. 5 Shakespeare Sarani, Kolkata Circle Office, Kolkata-700071

Email ID:


Raj Kumar Jain

Axis Bank Ltd., Circle Office, 1st Floor, UPRNSS Building, G-4/5-B, Sector 4, Gomti Nagar Extension, Near CMS School Lucknow - 226010

Email ID:


Alok Srivastava

Axis Bank Ltd, 2nd Floor, Corporate Park 2, Behind, Swastik Chambers, Sion Trombay Road, Chembur East, Mumbai 400071

Email ID:


Harendrasingh Rawat

Axis Bank Ltd, Circle Office, 3rd Floor, Buty Building, Above Bank of India, RT Road, Civil Lines, Nagpur - 440001

Email ID:

North East

Arindam Basu

Axis Bank Ltd. Circle Office, Chibber House 3rd floor, G.S.Road, Guwahati-781005

Email ID:


Debaraj Maharana


Axis Bank Ltd. S.C.O. 390, Sector 20, Urban Estate, Panchkula - 134 112

Email ID:


Girish Dubey

Axis Bank Ltd. Circle Office, 2nd Floor, Plot No . 136, Patliputra Colony, Near Sai Mandir, Patna (Bihar) 800013

Email ID:


Sadashiv Patil

Axis Bank Ltd. Pune Circle Office, Unit No. 4, Ground Floor, Godrej Castlemaine, Plot No. 155, Sangamwadi, Sassoon Road, Off Bundgarden Road, Next to Ruby Hall, Pune - 411001.

Email ID:


Jaideep Kaul

Axis Bank Ltd. 3rd Floor, SCO 369-370, Sector 34A, Chandigarh, Pin Code - 160022

Email ID:


Abhay Kumar Deepak

Axis Bank Ltd. Raipur Circle Office 2nd floor, Simran Tower, Jeevan Bima Marg, Raipur, Chattisgarh-492001

Email ID:

West Bengal

Dibyendu Banerjee

Axis Bank Ltd, West Bengal & Sikkim Circle, 7th Floor, Nagaland House, 11, Shakespeare Sarani, Kolkata -700071

Email ID:

If you are still dissatisfied, consider writing to Axis Bank Principal Nodal Officer who is appointed according to RBI Guidelines & the Banking Ombudsman Scheme to resolve the customer issues.

Citibank International Toll-Free Numbers

For NRI Phone Banking Services, call Citibank International Toll-Free Numbers shared below.


1855 205 5577


0808 178 5040


800 1206 355


1855 436 0726


1800 153 861


8000 3570 3218

Saudi Arabia

800 850 0000


00 800 100 348


800 11 300

An NRI can also reach Axis Bank India branch on +91-40-6717-4100 (Non-Toll-Free Plan)

You can also access Axis Bank Credit Card Customer Care online here:

To block your credit/debit card, call 24-hour Emergency Helpline Number +91 40 67174100
(Non-toll free)

For further assistance on Axis Bank credit cards and other financial products contact MyMoneyMantra Helpline: 1800 103 4004

You can also reach us by writing directly to MyMoneyMantra Email ID:


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