Axis Bank Credit Card Customer Care

Axis Bank is a leading private sector bank of India. The bank extends an array of financial products and services to meet a diversified needs of the Indian population. With 3,779 bank branches and 12,834 ATMs (as on 30th June 2018), the robust network of Axis Bank caters to 2,211 cities and towns in the country. The Banking Major targets a vast network of customer segment including retail lending consumers, credit card users, financing for large and Mid-Corporates, MSME, Agriculture and more.

The popularity of the bank owes significantly to its transparent and consumer-friendly customer-support services. A customer can contact the bank using various mediums. From your registered mobile number to your email id, to online internet banking access, to bank app, you can contact your bank instantly and raise your query.

Axis Bank Credit Card Customer Care Numbers

The Axis Bank Personal Banking Helpline is designed to cater to queries, requests and concerns of consumers regarding loan accounts, credit cards, Saving Account, fixed deposits, etc.

Here is a list of useful Axis Bank Credit Card Customer Care numbers:

Axis Bank Personal Banking Helpline/Axis Bank Credit Card Helpline Number

1800-233- 5577
1800 -209 -5577

Axis Bank Personal Banking numbers (for Agri and Rural)

1800-103-5577

Number to report Axis Bank Credit Card Loss

1860-419-5555
1860-500-5555

Number to report Axis Bank Debit Card Loss
022-67987700

Axis Bank Helpline to complaint status
1800-419-0068

Axis Bank Helpline to check Account Balance
1800-419-5959

Axis Bank Phone Banking Helpline for Mini Statement
1800-419-6969

Axis Bank non-toll-free number to India
+91-40-6717-4100

Existing customers to call from outside India
+91-22-67987700

Axis Bank: Contact, Address, and Details

CORPORATE OFFICE

Axis Bank Limited, 'Axis House,'
C-2, Wadia International Centre,
Pandurang Budhkar Marg,
Worli, Mumbai - 400 025

Contact Numbers:
+91-22-24252525/43252525

Fax:
+91-22-24251800

Axis Bank Customer Care Email ID:

You can directly write to your bank about your views, review and complains using direct bank email Ids:
customer.service@axisbank.com
creditcards@axisbank.com

Axis Bank Social Media Contact Points

Alternatively, you can directly contact or tag your bank on social media. The organisations these days increasingly using these platforms for building better customer relationships with their clients. You can expect faster resolution and acknowledgement for your request on social media. Besides, you can also use Axis Bank's social media pages to get updates about the bank.

http://www.facebook.com/axisbank
http://twitter.com/axisbank
http://www.youtube.com/axisbank
https://instagram.com/axis_bank

Axis Bank Internet Banking Support

You can conveniently use internet banking to raise queries, requests or complaints online. The bank supports a convenient and interactive step-by-step online process to address consumer queries and concerns through its official website.

A customer can register a complaint online using the registered mobile number and email id. Besides you can review the status of the request and contact concerned authorities and nodal officers online too.

Steps:

1. Visit 'Get Support' here: www.axisbank.com/support

Here, you will see a segregated list of customer concerns. Select the column indicating your issues, and fill the form to raise the complaint.

For instance: If you want to report fraudulent activity, you can instantly block card here:

https://application.axisbank.co.in/webforms/axis-support/block-card.aspx

Likewise, a detailed list of customer concerns and frequently asked questions are listed on the bank website.

2. However, if your query is not listed, send an email by filling the form

You can also write to Axis Bank Customer Care Email ID: creditcards@axisbank.com

Instantly you will receive a Service Request Number (SRN) as you will register the complaint by a call or mail. Use this SRN for further communication.

3. You can also chat with the Axis Bank support team and seek resolutions here:

https://application.axisbank.co.in/webforms/axis-support/AxisSupportCustWebChat/ChatWithUs

If, however, your queries are not resolved, or you are dissatisfied with a reply, you can write to the Nodal Officer. You can either fill the online form on the website or send an email to contact the Nodal Officer. Do not forget to specify the SRN while addressing the issue.

Region-wise Axis Bank Nodal Officer Contact Details

Location Region-Wise Axis Bank Nodal Officer Details

Andhra

Nand Kishore Chawla

Address:
Axis Bank Ltd. Circle Office, DNO 40-1-55, VVR Square, 2nd floor, Kalanagar, Benz Circle,

Vijayawada - 520010

Email Id:

Circlenodalofficer.Andhra@axisbank.com

Bangalore

K Srinivasa Rao

Address:

Axis Bank Ltd., 41, Seshadri Road, Anand Rao Circle, Bangalore 560009

EmailID:
Circlenodalofficer.Bangalore@axisbank.com

Bhopal

D.B.Kiran

Address:

Axis Bank Ltd. Bhopal Circle Office, "The Infinity," 2nd Floor, M.P Nagar, Zone II, Bhopal- 462011 (Madhya Pradesh).

Email ID:
Circlenodalofficer.Bhopal@axisbank.com

Bhubaneshwar

Ajit Kumar Tripathy

Address:
Axis Bank Ltd. Bhubaneswar Circle Office,
Plot No. -1, Ground Floor, Nandi Ghosh Estates,
Bapuji Nagar, Bhubaneswar, Pin No. 751009.

Email ID:
Circlenodalofficer.Bhubaneshwar@axisbank.com

Chennai

G Raghavan

Address:
Axis Bank Ltd.Chennai Circle Office, III Floor, No.82, Dr.Radhakrishnan Salai, Mylapore, Chennai-600004

Email ID:
Circlenodalofficer.Chennai@axisbank.com

 

V Ramanathan

Address:
Axis Bank Ltd. 214, 1st Floor, DB Road, RS Puram, Coimbatore-641002.

Email ID:

Circlenodalofficer.Coimbatore@axisbank.com

Dehradun

Gurmeet Singh Bhatia

Address:
Axis Bank Ltd. 1st Floor Sri Ram Arcade, 74 Rajpur Road, Dehradun, Uttarakhand 248001.

Email ID:

Circlenodalofficer.Dehradun@axisbank.com

Delhi I

Kumar Sanjeet

Address:
Axis Bank Ltd, Axis House, Plot No. I-14, Tower - T1, 5th Floor, Jaypee Greens, Wish Town, Sector 128, Noida Uttar Pradesh -201304

Email ID:
Circlenodalofficer.Delhi1@axisbank.com

Delhi II

Prashant Khanduri

Address:
Axis Bank Ltd, SCO 29 3rd floor, Sector 14(Near Huda Office) Gurugram - 122001

Email ID:

Circlenodalofficer.Delhi2@axisbank.com

Gujarat

T. Purushottam Rao

Address:
Axis Bank Ltd. 7 Geet Gunjan, Dayal Baug Society, Opp Kubereshwar Mahadev, Manjalpur, Vadodara 390011

Email ID:

Circlenodalofficer.Gujarateast@axisbank.com

Kolkata

Subimal Saha,

Address:
Axis Bank Ltd. 5 Shakespeare Sarani, Kolkata Circle Office, Kolkata-700071

Email ID:
Circlenodalofficer.Kolkata@axisbank.com

Lucknow

Raj Kumar Jain

Address:
Axis Bank Ltd., Circle Office, 1st Floor, UPRNSS Building, G-4/5-B, Sector 4, Gomti Nagar Extension, Near CMS School Lucknow - 226010


Email ID:
Circlenodalofficer.Lucknow@axisbank.com

Mumbai

Alok Srivastava

Address:
Axis Bank Ltd, 2nd Floor, Corporate Park 2, Behind, Swastik Chambers, Sion Trombay Road, Chembur East, Mumbai 400071

Email ID:
Circlenodalofficer.Mumbai@axisbank.com

Nagpur

Harendrasingh Rawat

Address:
Axis Bank Ltd, Circle Office, 3rd Floor, Buty Building, Above Bank of India, RT Road, Civil Lines, Nagpur - 440001

Email ID:
Circlenodalofficer.Nagpur@axisbank.com

North East

Arindam Basu

Address:
Axis Bank Ltd. Circle Office, Chibber House 3rd floor, G.S.Road, Guwahati-781005

Email ID:
Circlenodalofficer.Northeast@axisbank.com

Panchkhula

Debaraj Maharana

Address:

Axis Bank Ltd. S.C.O. 390, Sector 20, Urban Estate, Panchkula - 134 112

Email ID:

Circlenodalofficer.Panchkula@axisbank.com

Patna

Girish Dubey

Address:
Axis Bank Ltd. Circle Office, 2nd Floor, Plot No . 136, Patliputra Colony, Near Sai Mandir, Patna (Bihar) 800013

Email ID:
Circlenodalofficer.Patna@axisbank.com

Pune

Sadashiv Patil

Address:
Axis Bank Ltd. Pune Circle Office, Unit No. 4, Ground Floor, Godrej Castlemaine, Plot No. 155, Sangamwadi, Sassoon Road, Off Bundgarden Road, Next to Ruby Hall, Pune - 411001.

Email ID:
Circlenodalofficer.Pune@axisbank.com

Punjab

Jaideep Kaul

Address:
Axis Bank Ltd. 3rd Floor, SCO 369-370, Sector 34A, Chandigarh, Pin Code - 160022

Email ID:
Circlenodalofficer.Punjab@axisbank.com

Raipur

Abhay Kumar Deepak

Address:
Axis Bank Ltd. Raipur Circle Office 2nd floor, Simran Tower, Jeevan Bima Marg, Raipur, Chattisgarh-492001

Email ID:
Circlenodalofficer.Raipur@axisbank.com

West Bengal

Dibyendu Banerjee

Address:
Axis Bank Ltd, West Bengal & Sikkim Circle, 7th Floor, Nagaland House, 11, Shakespeare Sarani, Kolkata -700071

Email ID:

Circlenodalofficer.Westbengal@axisbank.com

If you are still dissatisfied, consider writing to Axis Bank Principal Nodal Officer who is appointed according to RBI Guidelines & the Banking Ombudsman Scheme to resolve the customer issues.

Citibank International Toll-Free Numbers

For NRI Phone Banking Services, call Citibank International Toll-Free Numbers shared below.

USA

1855 205 5577

UK

0808 178 5040

Singapore

800 1206 355

Canada

1855 436 0726

Australia

1800 153 861

UAE

8000 3570 3218

Saudi Arabia

800 850 0000

Qatar

00 800 100 348

Bahrain

800 11 300

An NRI can also reach Axis Bank India branch on +91-40-6717-4100 (Non-Toll-Free Plan)

You can also access Axis Bank Credit Card Customer Care online here: www.axisbank.com/support

To block your credit/debit card, call 24-hour Emergency Helpline Number +91 40 67174100
(Non-toll free)

For further assistance on Axis Bank credit cards and other financial products contact MyMoneyMantra Helpline: 1800 103 4004

You can also reach us by writing directly to MyMoneyMantra Email ID: contactus@mymoneymantra.com

 

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