HDFC Credit Card Customer Care Delhi

Excellence and diversification are the two words that define HDFC credit cards. Whether you are a frequent traveller, an online shopper, or the one who loves cash backs and reward points, the HDFC Bank offers perfect credit cards to match with the spending habits of each customer segment. Right from the first-time card users, to professionals like Teachers and Doctors, to high-end, corporate card users, each can rely heavily on HDFC credit cards for their particular credit requirements.

Delhi, being the capital of India, is home to multiple ethnicities and user groups. You can witness a little India inside the Delhi NCR. Tapping the utmost business potential in the region, the banking major fully understands the customer requirements in the capital city and extends world-class customer support team that follows the bank's transparent customer grievance redressal policy.

Steps to share your views, reviews, and complaints about HDFC Credit Cards in Delhi

Step 1: Visit, call or write your concerns.

You can share all your credit card queries to HDFC Bank by visiting the nearest bank branch in Delhi. Locate the nearest HDFC bank branch here:
https://www.hdfcbank.com/branch-atm-locator

You can either write your complaint in the complaint's register or meet the branch manager and share your woes.

HDFC toll free credit card customer care hotline number

Alternatively, you call HDFC toll free credit card customer care number: 1800 266 4332.

The services are available on all days 8 am to 8 pm. Make sure you call from the registered mobile number and have your credit card number and pin ready with you. You can also consider contacting HDFC Bank Credit Card Delhi Customer Care number:

HDFC Credit Card Customer Care Number- Delhi & NCR

011-61606161

If you are travelling in other cities in India, use following helpline numbers:

City Toll-Free Numbers

Ahmedabad

079-61606161

Bengaluru

080-61606161

Chennai

044-61606161

Kolkata

030-61606161

Hyderabad

040-61606161

Mumbai

022-61606161

Patna

1860 266 6161

Pune

020-61606161

Chandigarh

0172-6160 616

Indore

0731-6160 616

Jaipur

0141-6160 616

Lucknow

0522-6160 616

HDFC Credit Card Customer Care Email

Another method to raise your complaint is by writing your query. You can write an email or send a post, according to your convenience. You can send mail by filling an online form on the bank's website. The process is instant and hassles free.

Write your mail to customer care here:

https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx

HDFC Customer Care Contact Details

To send posts, use following contact details:

HDFC customer care address for regular posts:

Manager
HDFC Bank Cards Division
PO BOX # 8654
Thiruvanmiyur
PO Chennai - 600 041

HDFC customer care address for couriers:

Manager
HDFC Bank Cards Division
# 8, Lattice Bridge Road
Thiruvanmiyur
Chennai - 600 041

You can make use any of these methods to initiate the first contact with the bank and register your complaint. This will generate a complaint reference number that will help you communicate and follow-up on this query later on.

Step 2: Raise Complaint to the next level. Wait for 7-10 days for a resolution after step 1. However, if you do not get the bank's response in time, share your complaint with HDFC complaint grievance officer (CGO).

You can either fill an online form to email your case directly to HDFC complaint grievance officer:

https://leads.hdfcbank.com/applications/webforms/apply/grievance_redressal_form.asp

Or, call or write to CGO for fast resolution for your complaint.

HDFC Grievance Redressal Cell for Banking Products

1800224060

HDFC Grievance Redressal Cell for Credit Cards

044- 23625600

You can call these numbers from Monday to Saturday between 9:30 am to 5:30 pm on all working days. These numbers are not available on 2nd & 4th Saturdays, Sundays and other Bank Holidays.

Postal Address of HDFC Grievance Redressal Officer for Credit Cards:

Manikandan PS

Grievance Redressal Officer
HDFC Bank Cards Division
8, Lattice Bridge Road, Thiruvanmiyur
Chennai 600041.

Step 3: Contact Principal Nodal Officer

In the maximum number of cases, you will get a resolution within 10 days. However, if you are still dissatisfied with the treatment of your complaint, write to the principal nodal officer of HDFC Bank.

HDFC Bank's Principal Nodal Officer: Ms. Zenobia Neville Mehta

Contact Details:

HDFC Bank Ltd
5th Floor, Tower B,
Peninsula Business Park,
Lower Parel West,
Mumbai 400013

Contact Number: 022- 62841505

Fax Number: 022-30788580

For a resolution to your concerns in the Delhi NCR itself, contact HDFC Delhi Nodal Officer.

Contact Details of HDFC Delhi Nodal Officer:

HDFC Delhi Nodal Officer

Mr. Santosh Sinha

Address: HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002

Contact Number: 0124 4664245

Phone Banking: Delhi: 6160 6161

Email:bohdfcdel@hdfcbank.com

State-Wise Contact Numbers of HDFC Nodal Officers

States and Centre Nodal Officer Contact Number

Andhra Pradesh and Telangana
Centre: Hyderabad

Mr. Sundar Krishnamoorthy

040-30091327

Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, and Tripura

Centre: Guwahati

Mr. Ramadoss Ramaswamy

033-44065165

Bihar Centre: Patna

Mr. Ramadoss Ramaswamy

033-44065165

Chattisgarh Centre: Raipur

Mr. Vikas Vijayvergiya

74898 60375

Delhi Centre: Delhi I

Mr. Santosh Sinha

0124-4664245

Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu

Centre: Ahmedabad

Ms. Alpa Kothari

079-66001069

Haryana (except Panchkula, Yamuna Nagar, and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh

Centre: Delhi II (Haryana NCR)

Mr. Santosh Sinha

0124-4664245

Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana.

Centre: Chandigarh

Mr. Ashok Puri

0172 -3924866

Jammu and Kashmir Centre: Jammu

Mr. Santosh Sinha

0124-4664245

Jharkhand Centre: Ranchi

Mr. Ramadoss Ramaswamy

033-44065165

Karnataka Centre: Bangalore

Mr. Anuraag Gupta

9336820290

Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region)

Centre: Thiruvananthapuram

Mr. Jitheesh Janardhanan

9387642746

Madhya Pradesh Centre: Bhopal

Mr. Vikas Vijayvergiya

74898 60375

Districts of Mumbai, Mumbai Suburban and Thane

Centre: Mumbai I

Mr. Ravi Mukherjee

022 - 33958663

Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa
Centre: Mumbai II

Mr. Ravi Mukherjee

022 - 33958663

Odisha Centre:Bhubaneswar

Mr. Ramadoss Ramaswamy

033-44065165

Rajasthan Centre:Jaipur

Ms. Parul Sharma

0141-2353326

Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands

Centre: Chennai

Mr. Sundar Krishnamoorthy

044-28616424

You can contact the respective nodal officer as per the nature of the complaint.

Step 4: If your queries are not resolved even after following up through all three steps and you have already waited for 30 days after the complaining, approach the HDFC Bank's Banking Ombudsman appointed by the Reserve Bank of India. Here you can share your disappointment against HDFC bank to the central bank.

HDFC International Customer Care Contact Points

NRI HDFC customers must use HDFC International Customer Care Toll Free Contact Numbers:

USA

855-999-6061

Canada

855-999-6061

Singapore

800-101-2850

Kenya

0-800-721-740

Other Countries

91-2267606161

For Kenya: Service accessible on Safaricom fixed and mobile network, Airtel fixed and mobile network & Orange mobile network.

For all other countries: Local call charges apply.

NRI can Email their complaints to nri@hdfcbank.com

If you have any product query for HDFC credit cards and other financial products contact Toll Free MyMoneyMantra Number: 1800 103 4004, or write to contactus@mymoneymantra.com

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