HDFC Credit Card Customer Care Pune

HDFC Bank is the premium private sector bank of the country with the highest base of credit card users. The bank extends a host of card types for varied segments of users. Some of the popular HDFC credit cards are: Super Premium, Co-Brand, Professional, Premium Travel, Premium Women, Regular, Premium, Commercial and CashBack cards. You can conveniently choose your card according to your specific requirements. You can seek hassle free online assistance on choosing the best credit card for your profile by contacting MyMoneyMantra.

HDFC is the first bank to cross 1 crore card users' benchmark in India. The impeccable growth of HDFC credit cards owes to its world-class customer service. A credit card user can call, write or visit the bank to register a complaint, feedback or views. The bank assures quick resolution to your query.

Visit the Nearest HDFC Branch:

You can locate the nearest branch and meet the branch manager to share your concerns related to your card. Locate the nearest branch here:

https://www.hdfcbank.com/branch-atm-locator/

HDFC Credit Card Customer Care Toll Free Contact Number

Alternatively, you can contact HDFC credit card customer care hotline number. For general queries, you can resolve or get assurance for resolution instantly. However other queries may take 7-10 days for the resolution. The representative on the call will assure you about the timeline for solving your issue.

Pune residents must contact dedicated Pune hotline numbers for HDFC Credit Cards. Here are the numbers:

HDFC Credit Card Customer Care-Pune Number

020-61606161

HDFC Credit Card Customer Care- Pan India Number

1800 266 4332

HDFC Credit Card Customer Care Email and Contact Address

You can also write your complaint online or by post:

For online mails, follow this link:
https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx

For postal contact, use the following address:

Regular Post

Mail by Courier

Manager, HDFC Bank Cards Division,

PO BOX # 8654, Thiruvanmiyur,

PO Chennai - 600 041

Manager, HDFC Bank Cards Division,

# 8, Lattice Bridge Road, Thiruvanmiyur,

Chennai-600 041

Escalating HDFC Complaint Matrix

After sharing your complaint, you must wait for 10 working days. Whether you are dissatisfied by the response or do not get the reply on time, you can escalate query to Grievance Redressal Officer. Make sure you mention your complaint reference number (CRN) along with your card number and account details while escalating the request.

Contact Grievance Redressal Officer online here:

https://leads.hdfcbank.com/applications/webforms/apply/grievance_redressal_form.asp

Grievance Redressal Officer Contact Details:

For issues related to credit cards, contact Grievance Redressal Officer here:

Manikandan PS (Grievance Redressal Officer)
HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041.

For other personal banking products contact Grievance Redressal Officer here:

Ms. Punam Umesh Naik (Grievance Redressal Officer)
Grievance Redressal Cell, HDFC Bank Ltd,
2nd Floor, Zenith House, Mahalaxmi,
Mumbai-400034.

The escalation to GRO should help you get a satisfactory response. However, those who do not get a response and want to contact senior officers must contact Principal Nodal Officer or Regional Nodal Officers for an assured response.

Contact Details of HDFC Principal Nodal Officer and Regional Nodal Officers

You can escalate the complaint to principal nodal officer online here:

https://leads.hdfcbank.com/applications/webforms/apply/complaint_form_new.asp

HDFC Principal Nodal Officer Contact Details:

Ms. Zenobia Neville Mehta
HDFC Bank Ltd.
5th Floor, Tower B,
Peninsula Business Park,
Lower Parel West,
Mumbai 400013

HDFC Principal Nodal Officer Contact Number: 022- 62841505

Principal Nodal Officer Fax Number: 022-30788580

Contact Details of HDFC Regional Nodal Officer for Pune:
Mr. Ravi Mukherjee
Address:
HDFC Bank Ltd, 5th Floor, Tower B,
Peninsula Business Park, Lower Parel West,
Mumbai 400013

Areas Covered Under this Zone: Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa

Nodal Officer Contact Number: (022) 33958663

Number for rest of Maharashtra & Goa: 1860 267 6161

Email: bohdfcmum@hdfcbank.com

HDFC Contact Details for Other Users: Pan India

Ahmedabad

079-61606161

Bengaluru

080-61606161

Chennai

044-61606161

Delhi & NCR

011-61606161

Kolkata

030-61606161

Hyderabad

040-61606161

Mumbai

022-61606161

Patna

1860 266 6161

Pune

020-61606161

Chandigarh

0172-6160 616

Indore

0731-6160 616

Jaipur

0141-6160 616

Lucknow

0522-6160 616

List of Nodal Officers and Contact Numbers:

Nodal Officer and Region Covered Contact Details

Mr. Sundar Krishnamoorthy

Location: Andhra Pradesh, Telangana

Contact Number: 040-30091327

Phone Banking: Hyderabad: 61606161,

Rest of AP & Telangana: 1860 267 6161

Email: bohdfchyd@hdfcbank.com

Mr. Ramadoss Ramaswamy

Location: Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura

Contact Number: 033-44065165

Phone Banking:

Assam/ Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura: 1860 267 6161

Email : bohdfcasm@hdfcbank.com

Mr. Ramadoss Ramaswamy

Location: Bihar

Contact Number: 033-44065165

Phone Banking: 1860 267 6161

Email: bohdfcptn@hdfcbank.com

Mr. Vikas Vijayvergiya

Location: Chhattisgarh

Contact Number: 74898 60375

Phone Banking: Indore: 6160 616

Rest of Madhya Pradesh / Chhattisgarh: 1850 267 6161

Email:bohdfcrai@hdfcbank.combohdfcrai@hdfcbank.com

Mr. Santosh Sinha

Location: Delhi

Contact Number: 0124 4664245

Phone Banking: Delhi: 6160 6161

Email: bohdfcdel@hdfcbank.com

Ms. Alpa Kothar


Location: Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu

Contact Number: 079-66001069

Phone Banking: Ahmedabad: 6160 6161

Rest of Gujarat: 1860 267 6161

Email: bohdfcahm@hdfcbank.com

Mr. Santosh Sinha

Location: Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh

Contact Number: 0124 4664245

Phone Banking: NCR: 61606161

Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Gautam Budh Nagar districts of Uttar Pradesh: 1860 267 6161

Email: bohdfcdel@hdfcbank.com

Mr. Ashok Puri

Location: Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana

Contact Number: 0172 -3924866

Fax: 0172- 3924997

Phone Banking: Chandigarh: 6160 616

Punjab, Himachal Pradesh, Haryana:1860 267 6161

Email : bohdfccgh@hdfcbank.com

Mr. Santosh Sinha

Location: Jammu and Kashmir

Contact Number: 0124 4664245

Phone Banking: Jammu & Kashmir: 1860 267 6161

Email: bohdfcjammu@hdfcbank.com

Mr. Ramadoss Ramaswamy

Location: Jharkhand

Contact Number: 033-44065165

Phone Banking: 1860 267 6161

Email :bohdfcrnc@hdfcbank.combohdfcrnc@hdfcbank.com

Mr. Anuraag Gupta

Location: Karnataka

Contact Number: 9336820290

Phone Banking: Bangalore: 6160 6161

Rest of Karnataka: 1860 267 6161

Email: bohdfcblr@hdfcbank.com

Mr. Jitheesh Janardhanan

Location: Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region)

Contact Number: 9387642746

Fax No: 0471 3076894

Phone Banking: Kochi: 6160 616

Rest of Kerala, Union Territory of Puducherry (only Mahe Region), Union Territory of Lakshadweep: 1860 267 6161

Email: bohdfctrv@hdfcbank.com

Mr. Ravi Mukherjee

Location: Districts of Mumbai, Mumbai Suburban and Thane

Contact Number: (022) 33958663

Phone Banking: Mumbai: 6160 6161

Rest of Maharashtra & Goa: 1860 267 6161

Email : bohdfcmum@hdfcbank.com

Mr. Vikas Vijayvergiya

Location: Madhya Pradesh

Contact Number: 74898 60375

Phone Banking: Indore: 6160 616

Rest of Madhya Pradesh: 1860 267 6161

Email: bohdfcbpl@hdfcbank.com

Mr. Ravi Mukherjee

Location: Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa

Contact Number: (022) 33958663

Rest of Maharashtra & Goa: 1860 267 6161

Email: bohdfcmum@hdfcbank.com

Mr. Ramadoss Ramaswamy

Location: Odisha

Contact Number: 033-44065165

Phone Banking: 1860 267 6161

Email: bohdfcbnr@hdfcbank.com

Ms. Parul Sharma

Location: Rajasthan

Contact Number: 0141-2353326

Phone Banking : Jaipur - 6160616

Rest Of Rajasthan - 1860 267 6161

Email: bohdfcjpr@hdfcbank.com

Mr. Sujith Krishnan

Location: Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands

Contact Number: 044 28616424

Phone Banking: Chennai: 6160 6161
Rest of Tamil Nadu / Pondicherry, Andaman and Nicobar Islands: 1860 267 6161

Email : bohdfcchn@hdfcbank.com

Mr. Sameer Tiwari

Location: Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor, and Amroha (Jyotiba Phule Nagar)

Contact Number: 0522-3019135

Fax: 0522-3010243

Phone Banking: Lucknow: 0522 -6160 616

Rest of Uttar Pradesh: 1860 267 6161

Email: bohdfckpr@hdfcbank.com

Mr. Sameer Tiwari

Location: Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor, and Amroha (Jyotiba Phule Nagar) Dehradun

Contact Number: 0522-3019135

Fax: 0522-3010243

Phone Banking: Rest of Uttar Pradesh & Uttarakhand: 1860 267 6161

Email: bohdfcddn@hdfcbank.com

Mr. Ramadoss Ramaswamy

Location: West Bengal and Sikkim

Contact Number: 033-44065165

Fax: 033-30273620

Phone Banking: Kolkata: 6160 6161

Rest of West Bengal / Sikkim: 1860 267 6161

Email: bohdfckol@hdfcbank.com

HDFC Credit Card Customer Care International Numbers:

USA

855-999-6061

Canada

855-999-6061

Singapore

800-101-2850

Kenya

0-800-721-740

Other Countries

91-2267606161

NRI Email ID: nri@hdfcbank.com

HDFC Banking Ombudsman

If your query remains unanswered even after 30 days of raising the complaint, you can reach out to the RBI appointed independent Banking Ombudsman representative.

For further product queries and assistance, contact MyMoneyMantra Customer care at Toll Free number 1800 103 4004 or write in to contactus@mymoneymantra.com

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