HDFC Credit Card Customer Care

HDFC Bank is the number one provider of credit cards in India with a robust customer base of more than 10 million credit card users. The range of HDFC plastic cards and the associated benefits and rewards is quite extensive; and this particularly makes HDFC cards one of the most popular credit cards for people in the metro as well as Tier II and Tier III cities.

The banking major assures fast and transparent redressal of customer queries and concerns through multiple contact points. The dedicated credit card customer care service from HDFC Bank assures to respond to your queries within 10 working days.

You can contact the HDFC Cards Customer Care for your queries, feedback and complaints by making a call or sending an email or a post.

1. Call: HDFC Credit Card Customer Care Toll Free Number

HDFC customer care helpline is just a call away. You can conveniently reach your HDFC Credit Card Customer Care by calling on following numbers:

HDFC Credit Card Customer Care Toll Free Number is 1800 266 4332.

City Wise HDFC Credit Card Customer Care Toll Free Helpline Numbers:

City Toll-Free Number

Ahmedabad

079-61606161

Bengaluru

080-61606161

Chennai

044-61606161

Delhi & NCR

011-61606161

Kolkata

030-61606161

Hyderabad

040-61606161

Mumbai

022-61606161

Patna

1860 266 6161

Pune

020-61606161

Chandigarh

0172-6160 616

Indore

0731-6160 616

Jaipur

0141-6160 616

Lucknow

0522-6160 616

Before making the call, make sure you call from your registered number and keep your HDFC card number and pin handy for validating your request.

2. Write: HDFC Customer Care Contact Address

Alternatively, you can choose to write to the bank at HDFC head office. Use following HDFC Customer Care Contact Details to write your mails:

For Regular Post:

Manager, HDFC Bank Cards Division, PO BOX # 8654

Thiruvanmiyur PO Chennai - 600 041

For Courier:

Manager, HDFC Bank Cards Division,# 8, Lattice Bridge Road, Thiruvanmiyur,

Chennai - 600 041

3. Email: HDFC Customer Care Email

HDFC is one of the most popular banking partners in India. To ease the consumer experience, the bank has created a step-by-step online form to solve the frequently asked questions and concerns of credit card customers.

Raise conveniently your queries by filling an interactive form on the website here:
https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx

In order to assure hassle-free customer experience, the bank makes it pretty easy for the customers to check their HDFC Credit Card Customer Care Query Status online.

You can evaluate your Query Escalation Matrix on the official HDFC website. Here is the link:

HDFC Grievance Redressal Officer Contact Details

If resolution to your request is not provided even after following the above Steps, contact HDFC Credit Cards Grievance Redressal Officer by mail, phone or post. Do not forget to mention your previous complaint number while writing to the customer care officers.

Here are details of HDFC Grievance Redressal Cell for Credit Cards

Call Monday to Saturday from 9:30 am to 5:30 pm at 044 - 23625600 (Except on 2nd & 4th Saturdays, all Sundays, and Bank Holidays)

HDFC Nodal Officers/ Principal Nodal Officer Contact Details

Further, contact Principal Nodal Officer if your query is not resolved.

Principal Nodal Officer for HDFC Bank Ltd

Ms. Zenobia Neville Mehta

HDFC Bank Ltd.

5th Floor, Tower B,

Peninsula Business Park, Lower Parel West,

Mumbai 400013

Call here: 022- 62841505

Fax Number: 022-30788580

Nodal Officers are available from Monday to Saturday from 9.30 am to 5.30 pm (excluding second and fourth Saturday). You can also contact the regional nodal officer for fast resolution to your query.

Regional Nodal Officers Pan India

Andhra Pradesh, Telangana

Sundar Krishnamoorthy


Address: HDFC Bank Ltd, 8th Floor, HDFC Bank House, Road No.1, Banjara Hills, Hyderabad - 500 034

 

Call here: 040-30091327

Phone Banking: Hyderabad: 61606161,

Rest of AP & Telangana: 1860 267 6161

Email: bohdfchyd@hdfcbank.com

Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura

Ramadoss Ramaswamy

Address: HDFC Bank Ltd, Quality Initiative Group, 2nd Floor, Build Well Compound Between Darwin School and NEPPCO Bhawan R G Baruah Road Guwahati

Assam-781005

Call here: 033-44065165

Phone Banking:

Assam/ Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura: 1860 267 6161

Email: bohdfcasm@hdfcbank.com

Bihar

 

Ramadoss Ramaswamy

Address: HDFC Bank Ltd, EXHIBITION ROAD-PATNA

Address: Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna-800001

Bihar-India

Call here: 033-44065165

Phone Banking: 1860 267 6161

Email: bohdfcptn@hdfcbank.com

Chhattisgarh

Vikas Vijayvergiya

Address: HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes,

Bhopal - 462011 (M.P.)

Call here: 74898 60375

Phone Banking: Indore: 6160 616

Rest of Madhya Pradesh / Chhattisgarh: 1850 267 6161

Email:bohdfcrai@hdfcbank.combohdfcrai@hdfcbank.com

Delhi

Santosh Sinha

Address: HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53,

Gurgaon - 122002

Call here: 0124 4664245

Phone Banking: Delhi: 6160 6161

Email: bohdfcdel@hdfcbank.com

Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu

Alpa Kothar

Address:HDFC Bank House, Opp. Navrangpura Jain Temple, Navrangpura, Ahmedabad - 380 009

Call here: 079-66001069

Phone Banking: Ahmedabad: 6160 6161

Rest of Gujarat: 1860 267 6161

Email: bohdfcahm@hdfcbank.com

Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh

Santosh Sinha

Address: HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002

Call here: 0124 4664245

Phone Banking: NCR: 61606161

Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Gautam Budh Nagar districts of Uttar Pradesh: 1860 267 6161

Email: bohdfcdel@hdfcbank.com

Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana

Ashok Puri

Address: HDFC Bank Ltd, Bank House, 28, Industrial Area, Phase I, Chandigarh.

Call here: 0172 -3924866

Fax: 0172- 3924997

Phone Banking: Chandigarh: 6160 616

Punjab, Himachal Pradesh, Haryana:1860 267 6161

Email: bohdfccgh@hdfcbank.com

Jammu and Kashmir

Santosh Sinha

Address: HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002

Call here: 0124 4664245

Phone Banking: Jammu & Kashmir: 1860 267 6161

Email: bohdfcjammu@hdfcbank.com

Jharkhand

Ramadoss Ramaswamy


Address: HDFC Bank Ltd, EXHIBITION ROAD-PATNA


Address: Bimla Sadan Holding No # 801 / 432, Ward No # 37 Exhibition Road, Gandhi Maidan, Patna-800001

Bihar - India

Call here: 033-44065165

Phone Banking: 1860 267 6161

Email:bohdfcrnc@hdfcbank.combohdfcrnc@hdfcbank.com

Karnataka

Anuraag Gupta

Address: HDFC Bank Ltd, First floor, 103/31, 26th Main Road, 4th T Block, Jayanagar, Near SSMRV College,

Bangalore - 560041

Call here: 9336820290

Phone Banking: Bangalore: 6160 6161

Rest of Karnataka:- 1860 267 6161

Email: bohdfcblr@hdfcbank.com

Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region)

Jitheesh Janardhanan

Address: HDFC Bank Ltd Cordial Residency Towers, Opposite Kurups Lane, Sasthamangalam

Thiruvananthapuram - 695010

Call here: 9387642746

Fax No: 0471 3076894


Phone Banking: Kochi: 6160 616, Rest of Kerala,

Union Territory of Puducherry (only Mahe Region),


Union Territory of Lakshadweep: 1860 267 6161

Email: bohdfctrv@hdfcbank.com

Districts of Mumbai, Mumbai Suburban and Thane

Ravi Mukherjee

Address:
HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West,

Mumbai 400013

Call here: (022) 33958663

Phone Banking: Mumbai: 6160 6161

Rest of Maharashtra & Goa: 1860 267 6161

Email: bohdfcmum@hdfcbank.com

Madhya Pradesh

Vikas Vijayvergiya

Address: HDFC Bank Ltd, 179, M P Nagar, Zone -II, Near Hotel Lake Princes,

Bhopal - 462011 (M.P.)

Call here: 74898 60375

Phone Banking:
Indore: 6160 616

Rest of Madhya Pradesh: 1860 267 6161

Email: bohdfcbpl@hdfcbank.com

Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa

Ravi Mukherjee

Address: HDFC Bank Ltd, 5th Floor, Tower B, Peninsula Business Park, Lower Parel West,

Mumbai 400013

Call here: (022) 33958663

Rest of Maharashtra & Goa: 1860 267 6161

Email: bohdfcmum@hdfcbank.com

Odisha

Ramadoss Ramaswamy

Address: HDFC Bank Ltd, Quality Initiative Group, Hotel Crystal, Plot No - D, Baramunda, Bhubaneswar-751003

Call here: 033-44065165

Phone Banking: 1860 267 6161

Email:: bohdfcbnr@hdfcbank.com

Rajasthan

Parul Sharma

Address: HDFC Bank Ltd, A-8 Hanuman Nagar (A) Jaipur - 302021

Rajasthan

Call here: 0141-2353326

Phone Banking: Jaipur - 6160616

Rest Of Rajasthan - 1860 267 6161

Email: bohdfcjpr@hdfcbank.com

Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands

Sujith Krishnan

Address: HDFC Bank Ltd., Prince Kushal Towers, First Floor, A Wing, 96, Anna Salai, Chennai - 600002

Call here: 044 28616424

Phone Banking: Chennai: 6160 6161

Rest of Tamil Nadu / Pondicherry, Andaman and Nicobar Islands: 1860 267 6161

Email: bohdfcchn@hdfcbank.com

Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)

Sameer Tiwari

Address: HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow

Call here: 0522-3019135

Fax: 0522-3010243

Phone Banking: Lucknow: 0522 -6160 616 Rest of

Uttar Pradesh : 1860 267 6161

Email: bohdfckpr@hdfcbank.com

Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)Dehradun

Sameer Tiwari

Address: HDFC Bank, 2nd Floor, Pranay Towers, 38 Darbari Lal Sharma Marg, Near Pratibha Cinema, Lucknow

Call here: 0522-3019135

Fax: 0522-3010243

Phone Banking: Rest of Uttar Pradesh & Uttarakhand: 1860 267 6161

Email: bohdfcddn@hdfcbank.com

West Bengal and Sikkim

Ramadoss Ramaswamy

Address: HDFC Bank Ltd. Dalhousie Branch, 4 Clive Row, Kolkata - 700 001

Call here: 033-44065165

Fax: 033-30273620

Phone Banking: Kolkata: 6160 6161

Rest of West Bengal / Sikkim: 1860 267 6161

Email: bohdfckol@hdfcbank.com

HDFC International Toll Free Customer Care Contact Details:

NRI and overseas HDFC Credit Card customers can use following contact numbers for their credit card related queries.

USA

855-999-6061

Canada

855-999-6061

Singapore

800-101-2850

Kenya

0-800-721-740

(Kenya-Toll-Free number is accessible on Safaricom & Airtel fixed networks and Safaricom, Airtel & Orange mobile networks)

Other Countries

91-2267606161

For all other countries, local call charges may apply. Do check with your service provider.

HDFC NRI Email ID:

In case your query is still unanswered, you may write to nri@hdfcbank.com

Banking Ombudsman

In case your query is not responded even after 30 days of raising the query, you can reach out to the RBI appointed Banking Ombudsman.

For assistance on HDFC credit cards and other banking products, contact MyMoneyMantra Customer care.

You can call us here at Toll Free number 1800 103 4004

Write your queries and feedback here: contactus@mymoneymantra.com

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