IndusInd Bank Credit Card Customer Care

IndusInd Bank is a new generation Indian private bank that highly values responsible technological advancement in retail banking to better serve the customers. Besides more than 1000 domestic bank branches, the Bank also has its representative offices in London, Dubai, and Abu Dhabi. A relatively modern bank, IndusInd Bank offers attractive financial products to cater to a wide range of customers of personal as well as commercial banking.

IndusInd Credit Card Customer Care Numbers:

With IndusInd, you get a bag full of choices to select a credit card according to your needs. You can pick a credit card according to your lifestyle and spending habits.

Ensuring ease of use to the customers, the bank extends 24X7 customer care support for all IndusInd customers.

You can call following IndusInd customer care toll-free numbers for your queries related to our products, account balance, account statement, complaints, and other concerns. Use the registered number to raise the complaint.

IndusInd Customer Care Numbers - Personal Banking and Credit Cards

Customer Care Category

Customer Care Numbers

All Customers - Phone Numbers

18605005004

All Customers - Whatsapp Number

022 44066666

General Banking Toll-Free Number

1860 500 5004 / 1800 209 0061
022 44066666 (Outside India)

Exclusive Banking Toll-Free Number

Exclusive Banking: 1860 267 7777
022 4220 7777 (Outside India)

IndusInd Bank Customer Care Email IDs:

You can share your views, reviews, and complaints via an email too. Do remember to mention your card number while initiating any communication. Use following IndusInd credit card customer care email IDs to directly write into your bank:

IndusInd Bank Customer Care Email IDs

Target Group

IndusInd Email Ids

All Customers

reachus@indusind.com

NRI Customers

nri@indusind.com

Exclusive Customers

exclusive@indusind.com

IndusInd Customer Care

customercare@indusind.com

IndusInd bank Credit card users can contact specific departments for their queries. Here are the details of dedicated customer care numbers for IndusInd Bank:

IndusInd Credit Cards

IndusInd Credit Card Contact Details

  • Indulge Credit Card

24 Hours Contact Numbers
1860 267 7777
+91- 22 - 42207777

Email id:Indulge.care@indusind.com

Contact Address:IndusInd Bank Ltd,
PO Box 9421,
Chakala MIDC,
Andheri (E), Mumbai - 400 093

  • Pinnacle Credit Card
  • Legend Credit Card
  • Signature Credit Card
  • IndusInd Bank Jet Airways Odyssey Credit card
  • World Miles Signature Credit Card

24 Hours Contact Numbers
1860 267 7777
+91- 22 - 42207777

Email Id:Priority.care@indusind.com

Contact Address:IndusInd Bank Ltd, PO Box 9421, Chakala MIDC, Andheri (E), Mumbai - 400 093

  • Platinum Credit Card
  • Iconia Credit Card
  • Platinum Select Credit Card
  • Platinum Aura Edge Credit Card
  • Platinum Aura Credit Card
  • World Miles Platinum Credit Card
  • IndusInd Bank Jet Airways Voyage Credit Card

24 Hours Contact Numbers

1860 267 7777

+91- 22 - 42207777

Email Id:Premium.care@indusind.com

  • Classic Credit Card
  • Gold Credit Card
  • Business (Gold) Credit Card

24 Hours Contact Numbers
1860 500 5004
+91- 22 - 44066666

Email Id:Cards.care@indusind.com

Contact Address:IndusInd Bank Ltd, PO Box 9421, Chakala MIDC, Andheri (E), Mumbai - 400 093

Make sure you call from your registered mobile number and mention your Credit Card number correctly while communicating your concerns at any of these contact points.

As you call from the registered mobile number, the call is directly transferred to the concerned department.

Contact Branch for Queries

Alternatively, you can also choose to visit the bank branch for customer care support. The branch support is available for banking customers only.

Herein you can share your queries by filling up the complaint register or by contacting the branch manager.

You can also fill Feedback Form online on the official bank's website:

https://www.indusind.com/content/home/footer/customer-care/feedback-form.html

Escalate Query: How to check IndusInd Bank Complaint Application Status?

If the branch or customer-care team fails to reply you satisfactorily within 7 working days, consider escalating your query to the Regional Heads or Head - Customer Care.

You can write at customercare@indusind.com

Or send a post to:

Head - Customer Care
OPUS Center
Andheri (East)
Mumbai 400093

In case, Branch / Contact Centre is unable to resolve the issue within 7 working days, escalate the same to the Regional Heads through Head - Customer Care as under:

Mr. Akash Sharma
Head - Customer Care
OPUS Center
47, Central Road, Opp. Tunga Paradise Hotel MIDC
Andheri (East)
Mumbai 400093

Email at head.cardservices@indusind.com

Ms. Tuesy Chhatwal
Head - Cards Services
701/801 Solitaire Corporate Park
167, Guru Hargovindji Marg,
Andheri-Ghatkopar Link Road,
Chakala Andheri (East)
Mumbai - 400 093

IndusInd Bank Nodal Officer Contact Details

After 7 days you can contact call/write to the Nodal Officer at the address/email/contact numbers provided below:

Ms. Anita Verghese
Executive Vice President & Principal Nodal Officer
IndusInd Bank Ltd.
701/801 Solitaire Corporate Park,
167, Guru Hargovindji Marg,
Andheri-Ghatkopar Link Road,
Chakala Andheri (East)
Mumbai - 400 093

E-mail: nodal.officer@indusind.com

Telephone Numbers
(022) 6641 2200, 6641 2319

Fax: (022) 6641 2318

IndusInd Bank-Regional Nodal Officers' Contact Details

Location

Regional Nodal Officer's Contact Details

Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu

Mr. Mandar Juvekar

IndusInd Bank, Ahmedabad Zonal Office, 2nd Floor, Parkar House, Besides Radisson Blu Hotel, Panchwati Cross Road, Law Garden Road, Ahmedabad-380006

Landline: 079 61916706
Mobile: 96876 40575
Email ID: boiblahmed@indusind.com

Karnataka

Mr. Prabhu Sivaramakrishnan
IndusInd Bank Ltd, 4th Floor, No. 87, Bull Temple Road, Basavanagudi, Bangalore 560004

Landline: 080 - 45673123
Email: boiblbang@indusind.com

Madhya Pradesh and Chattisgarh

Mr. Pushpendra Singh Tomar
IndusInd Bank Ltd, Regional Office Plot No.7, Ground Floor, Kwality Business Centre, M.P. Nagar Zone-II, Bank Street, Bhopal - 462011

Landline: 0755- 2550288

Mobile: 8823060000
Email: boiblbhop@indusind.com

Odisha

Mr. Abhijit De
IndusInd Bank, Bhubaneswar Regional Office, 1st Floor N-5/542, IRC Village, Nayapalli, Bhubaneswar- Odisha-751015

Landline: 0674-2362646

Mobile: 7894404403

email: boiblbhub@indusind.com

Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar, and Ambala Districts of Haryana

Mr. Amit Kumar Sharma

IndusInd Bank Ltd. Chandigarh Branch S.C.O.53-54, Sector 8-C, Madhya Marg, Chandigarh - 160018

Landline: 0172 5213129
Email: boiblchand@indusind.com

Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands

Mr. Sivaraman Jayaraman
115, G N Chetty Road, T Nagar, Chennai - 600 001

Landline: 04428346029
Mobile: 8939932665

Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, and Tripura

Mr. Sajesh Nair
IndusInd Bank Ltd. Regional Office, Saket Building, 6th Floor, 44 Park Street, Kolkata 700 016

Land Line: 033 30073378

Mobile: 9836044486

Email: boindusindbankguwa@indu sind.com

Andhra Pradesh and Telangana

Mr. Anilkumar Tavvala

IndusInd Bank Ltd, #1-10-72, 4th Floor, Ashok Janardhan Chambers, Nalli Silks Building, Begumpet, Hyderabad - 500016

Landline: 040-66595286

Email: boiblhyde@indusind.com

Rajasthan

Mr. Manish Mehta

IndusInd Bank, Regional Office, 2nd Floor B-10-1, Govind Marg, Adarsh Nagar, Jaipur - 302004

Landline - 0141-4182965

Email: boibljai@indusind.com

Uttar Pradesh (excluding districts of Ghaziabad and Gautam Buddha Nagar) and Uttarakhand

Mr. Deepak H Gupta

Indusind Bank Ltd, Regional Office, 1st Floor, 628/10A Faizabad Road Indiranagar, Lucknow - 226010

Landline: (0522) - 4933943

Mobile: 9352203341

Email: boiblkanp@indusind.com

West Bengal and Sikkim

Mr. KarunaKant Singh

IndusInd Bank Ltd. Saket, 44, Park Street, 6th Floor, Kolkata - 700016

Landline: 033 40813275

Mobile: 9830223231

Email: boiblkol@indusind.com

Maharashtra and Goa

Mr. Rakesh Ranjan

IndusInd Bank Ltd, 1001, Ground floor, Solitaire Corporate Park, 167, Guru Hargovindji Marg, Chakala, Andheri (East) Mumbai-400093

Landline: 022-6641 2200 / 022 6641 2217

Fax 022-6641 2318

Email: boiblmahgoa@indusind.com

Delhi, Jammu and Kashmir

Mr. Rajesh Kumar Mahajan

IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi - 110070

Landline: 011 49522500 Ext 519

Email: boibldelhi@indusind.com

Bihar and Jharkhand

Mr. Abhijit Chowdhury

IndusInd Bank Ltd, Regional Office, Markandey Complex Gayatri Mandir Road, Kankarbag Patna - 800 020

Landline: 0612 3035700

Mobile: 9874396633

Email: boiblpatna@indusind.com

abhijit.chowdhury@indusind.com

Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region)

Mr. Madhu Mathews

IndusInd Bank Ltd, Thiruvananthapuram Branch, VellayambalamSasthamangalam Road, Sasthamangalam P.O, Thiruvananthapuram

Landline: 0471-4100811

Email: boiblthiruv@indusind.com

Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh

Mr. Rajesh Kumar Mahajan

IndusInd Bank Ltd, Vasant Kunj Office T3 TO T8, 3rd Floor, Vasant Sqaure Mall, Vasant Kunj, New Delhi - 110070

Landline: 011 49522500 Ext 519

Email: boibldelhi@indusind.com

Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)

Mr. Amit V Jain

IndusInd Bank Ltd. Meerut Branch, Ground Floor, "Tyagi Market", no.22, Tej Garhi, Garh Road, Meerut, Uttar Pradesh, 250004

Landline: 0121-2603447

Mobile: 9839111540

Jharkhand

Mr. Abhijit Chowdhury

IndusInd Bank Ltd, Regional Office, Gayatri Mandir Road, Kankarbag Patna - 800 001

Landline: 0612 3035700

Mobile: 9874396633

Email: boiblpatna@indusind.com

abhijit.chowdhury@indusind.com

Chattisgarh

Mr. Brajesh Tiwari

IndusInd Bank Ltd., Colors Mall, Gr floor, NH 43, Pachpadi naka Raipur - 492006

Landline: 0771 4024918

Mobile: 7566282282

J&K

Mr. Gaurav Arora

IndusInd Bank Ltd, Gupta Towers, Bahu Plaza Rail Head Complex Jammu 180004

Landline: 0191-2470248

Mobile: 8716910000

You can contact a Nodal officer of a specific region for your queries. However, if you do not get a reply from Nodal Officer within 7 working days, you can contact Banking Ombudsman appointed as per Reserve Bank of India. Do make sure you raise the complaint to the specific department with valid queries.

For further queries related to Credit Cards and IndusInd Bank Products contact MyMoneyMantra Helpline: 1800 103 4004

contactus@mymoneymantra.com

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