Yes Bank Credit Card Customer Care

Yes Bank is one of top performing private sector banks of the country. Extending diversified financial products and services in personal banking and corporate banking, Yes Bank offers a competitive rate of interest, credit lines, loans, and credit card offers for retail and commercial banking customers.

Owning a Yes Bank Credit Card can fetch you attractive offers on shopping, dining, fuel waiver and many more. You can instantly apply for a Yes Bank Credit Card online and also track the application status on the official website.

Alternatively, you can call 24X7 YES TOUCH Credit Card Customer Care Number 1800-103-1212. Share 13-digit application reference number on the helpline to check the Yes Bank application status.

Yes Bank Customer Care Touch Points

Being a customer-friendly bank, Yes Bank assures multiple contact points for the customers. You can write, email or send a post to share your views, reviews, and concerns with the bank.

You can also contact with Yes Bank by sending an email at yestouch@yesbank.in

Or, by sending an SMS "HELP" space to +91 92233 90909.

Ways to check credit card application status:

Check application status online

https://www.yesbank.in/credit-card-application-status

24X7 YES TOUCH customer care number

1800-103-1212

SMS "HELP" space

+91 92233 90909

Email customer care

yestouch@yesbank.in

Yes Bank Customer Care Toll Free Hotline Numbers

Category Toll Free Customer Care Numbers

Yes Bank Toll Free Customer Care Numbers for all resident customers

India numbers:
1800 2000
+91 22 6121 9000


Call from abroad:
+91 22 3099 3600

Dedicated Yes Bank Credit Card Customer Care Numbers

India number:
1800 103 1212

Call from abroad:

+91 22 4935 0000

SMS BLKCC

+ 91 9840909000

Yes Bank International Toll Free Customer Care Numbers:

Call from the USA/ CANADA

1877 659 8044

Call from the UK

808 178 5133

Call from the UAE

8000 3570 3089

When you make the call, keep your card details handy. Also call from the registered mobile number so that system could recognize you as the existing customer.

Yes Bank Credit Card Customer Care Email:

You can also raise your complaint online by writing to customer care. Mention your account number, credit card number and concern clearly for fast resolution of the query.

Yes Bank Customer Care Email ID

yestouch@yesbank.in

Yes Bank Credit Card Customer Care Email ID

yestouchcc@yesbank.in

 

Yes Bank Online Complaint form on website

https://www.yesbank.in/contact-us/write-to-us

Block your credit card on website

https://www.yesbank.in/creditcard-block-dispute

 

YES Bank Corporate Headquarters

If you want to send a postal mail via a courier or speed post, use following contact details:

Yes Bank Tower,
IFC - 2, 15th Floor,
Senapati Bapat Marg,
Elphinstone (W),
Mumbai 400 013,
India

Northern Regional Corporate Office

YES BANK Limited,
48, Nyaya Marg,
Chanakyapuri,
New Delhi - 110021,
India

Abu Dhabi Representative Office

YES BANK Representative Office,
205, AL Ghaith Office Tower,
Hamdan Street,
PO Box 30848,
Abu Dhabi, UAE

Contact Numbers:
+971 2304 1999
+971 2304 1900

Email: gib@yesbank.in

Yes Bank Credit Card Complaint Matrix

Level 1

Resolve the issue at branch level:
Yes Bank assures transparent resolution of customer queries. After you raise the query online, via email or call, you can consider visiting the nearest branch and meet the Branch Manager and share your query and concerns.

Level 2
Wait for 7-10 working days. If you do not receive a resolution at Level 1, write your grievance directly to the Nodal Officer:

Here are Contact Details of Axis Bank Nadal Officers:

Priti Yennemadi
Head - Grievance Redressal
Yes Bank Limited

5th Floor, IFC, Yes Bank Tower,
Elphinstone (W), Mumbai - 400013

Email: head.grievanceredressal@yesbank.in

Phone No: 022-39489373

State-wise contact details of Yes Bank Nodal Officers

Region Name of Nodal Officer Nodal Officer Contact Details

Gujarat, Union

Territories of Dadra and

Nagar Haveli, Daman and Diu
(Centre: Ahmadabad)

Mr. Sharad Saraiya

YES Bank Ltd

Unit No.G/3,102-103

"C.G.Centre"

C.G.Road, Ahmedabad


Pin Code : 380009

Tel No : 079 - 30459101

Contact Centre : 1800 2000

E mail: Sharad.Saraiya@yesbank.in

Karnataka
(Centre: Bengaluru)

Mr. Vinodh Sarran

 

Back-Up Contact:
Mr. Pramod TP

 

YES Bank Ltd

Ground Floor, Prestige Obelisk,

Municipal No. 3,

 

Kasturba Road,

Bangalore 560001

 

Tel No : 080 - 49157922

 

Contact Centre : 1800 2000

E mail: vinodh.sarran@yesbank.in

Madhya Pradesh
(Centre: Bhopal)

Mr. Ankur Bansal

 

Back Up Contact:
Mr. Kapil Arora

YES Bank Ltd

Plot No 215, Ground Floor

Phase 1 M.P Nagar,

Bhopal, Madhya Pradesh

Pin Code: 462011

 

Tel No: 0755 - 6612002

Contact Centre : 1800 2000

E mail: ankur.bansal2@yesbank.in

Odisha
(Centre: Bhubaneswar)

Mr. Swarupananda Mallick

 

Back Up Contact: Mr. Saswat Jena

YES Bank Ltd

Plot No. 31, Bapuji Nagar,

Janpath, Bhubaneswar,

 

Orissa. Pin Code :751009

Tel No: 0674 - 2598012

Contact Centre : 1800 200

E mail: swarupananda.mallick@yesbank.in

Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana.
(Centre: Chandigarh)

Mr. Bhupinder Pal Singh

YES Bank Ltd

SCO No- 179 and SCO No -180

Sector 17C, Chandigarh

Pin Code :160017

 

Tel No : 0172 - 5037064

Contact Centre : 1800 2000

 

Email: bhupinder.singh7@yesbank.in

Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands

(Centre: Chennai)

Mr. Somesh Varman

 

Back Up Contact:
Ms. Sangeetha Seshasayee

YES Bank Ltd

Ground Floor, No. 143/1,

Uttamar Gandhi Salai,

Nungambakkam,

Chennai

Pin Code : 600 034

 

Tel No : 044 - 66765000

Contact Centre : 1800 2000

 

E mail: somesh.varman@yesbank.in

Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura

(Centre: Guwahati)

Mr. Swarupananda Mallick

 

Back Up Contact:
Mr. Parijat Ray

 

YES Bank Ltd

Ground & First Floor,

Building No. - 115,

Goyal Enclave,

G.S Road, Bhangagarh,

Guwahati. Pin Code: 781 005

 

Tel No: 0361 - 7187552

Contact Centre : 1800 2000

 

E mail:

swarupananda.mallick@yesbank.in

Andhra Pradesh and Telangana
(Centre: Hyderabad)

 

Mr. Somesh Varman

 

Back Up Contact:
Mr. C S J R Murthy

YES Bank Ltd

Ground Floor, Agravanshi Plaza,

Bearing No 1-8-387 HUDA Lane,

Off S.P. Road Secunderabad,

Hyderabad.

Pin Code: 500 003

 

Tel No: 040 - 42426900

Contact Centre: 1800 2000


E mail: somesh.varman@yesbank.in

Rajasthan
(Centre: Jaipur)

Mr. Sharad Saraiya

 

Back Up Contact:
Ms. Anita Madan Chopra

YES Bank Ltd

Ground Floor, Plot No: O-19A,

Ashok Marg, Nr. Ahinsa Circle,

C-Scheme,

Jaipur, Rajasthan

Pin Code: 302 001

 

Tel No: 0141-3329136

Contact Centre : 1800 2000


E mail: Sharad.Saraiya@yesbank.in

Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)

(Centre: Kanpur)

Mr. Ankur Bansal

 

Back Up Contact:
Mr. Atin Khare

YES Bank Ltd

14-113 Padam Tower,

Civil Lines

Kanpur

Pin Code: 208 001

 

Tel No: 0512 - 6710139

Contact Centre : 1800 2000

E mail: ankur.bansal2@yesbank.in

West Bengal and Sikkim

(Centre: Kolkata)

Mr. Swarupananda Mallick

 

YES Bank Ltd

Ground Floor, 45, Jhowtala Road

Kolkata. Pin Code: 700019

 

Tel No: 033-40581368

Contact Centre : 1800 2000

 

E mail:

swarupananda.mallick@yesbank.in

Districts of Mumbai, Mumbai Suburban and Mumbai (I)

(Centre: Thane)

Mr. Gagan Saxena

YES Bank Ltd

Shrikant Chambers,

Near R K Studio,

Chembur, Mumbai

Pin Code: 400071

 

Tel No : 022 - 67749102

Contact Centre: 1800 2000


Email: gagan.saxena@yesbank.in

Delhi(Centre: New Delhi (I))

Ms. Sunaina Gupta

YES Bank Ltd

Mezzanine and First Floor,

Plot No. 6, Basant Lok Complex,

Opposite Priya Cinema,

Vasant Vihar,

New Delhi - 110057


Tel. No. : 011-49433455

E mail: sunaina.gupta@yesbank.in

Bihar
(Centre: Patna)

Mr. Swarupananda

Mallick

 

Back Up Contact:
Mr. Nitin Ranjan

YES Bank Ltd

Ground & Mezzanine Floor,

Unit No 201, 2nd Floor,

Rajendra Ram Plaza,

Plot No: 875, Holding No: 373,

Circle No: 6, Exhibition Road, Patna

Pin Code: 800 001

Tel No: 0612 - 3009000

Contact Centre : 1800 2000


E mail:

swarupananda.mallick@yesbank.in

Kerala, Union Territory

of Lakshadweep and Union Territory of Puducherry (only Mahe Region)
(Centre: Thiruvananthapuram)

Mr. Somesh Varman

 

Back Up Contact:
Ms. Rakhee Padmanabhan

YES Bank Ltd

Shop # 101 & 201,

Annas Arcade, Spencer's Junction,

M G Road,

Thiruvananthapuram

Pin Code: 695001

 

Tel No: 0484-2809828

Contact Centre : 1800 2000


E mail: somesh.varman@yesbank.in

Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh

(Centre: New Delhi (II))

Ms. Sunaina Gupta

YES Bank Ltd

Mezzanine and First Floor,

Plot No. 6, Basant Lok Complex,

Opposite Priya Cinema,

Vasant Vihar,

New Delhi - 110057

 

Tel. No. : 011- 49433455

 

E mail: sunaina.gupta@yesbank.in

Jharkhand

(Centre: Ranchi)

Mr. Swarupananda

Mallick

 

Back Up Contact:
Mr. Sanjeev Kumar

YES Bank Ltd

Crosswindz, 41,

Court Road, Ranchi,

Jharkhand

Pin Code: 834001

 

Tel No: 0651 - 2212711

Contact Centre : 1800 2000

E mail:

swarupananda.mallick@yesbank.in

State of Uttarakhand and seven districts of Western Uttar Pradesh namely, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)
(Centre: Dehradun)

Mr. Ankur Bansal

 

Back Up Contact:
Mr.Vikas Sinha

 

YES Bank Ltd

Ground Floor,

56 Rajpur Road,

Dehradun,

Uttrakhand

Pin Code: 249201

 

Tel No: 0135 - 3061056

Contact Centre : 1800 2000


E mail:
ankur.bansal2@yesbank.in

Chhattisgarh
(Centre: Raipur)

Mr. Ankur Bansal

 

Back Up:
Mr. Manish Ghoshal

YES Bank Ltd

Ground Floor, P.C. no- 106-B,

RIC- Raipur-1,

Great Eastern Rd,

Geeta Nagar, Ramkund,

Raipur, Chhattisgarh

Pin Code: 492001


Tel No: 0771 - 4210202

Contact Centre : 1800 2000


E mail:
ankur.bansal2@yesbank.in

State of Jammu and Kashmir
(Centre: Jammu)

Mr. Bhupinder Pal

Singh

 

Back Up Contact:
Mr. Jatin Gulati

YES Bank Ltd

Ground Floor, Plot No. 20

Block B/C, Gandhi Nagar

Green Belt,

Jammu

Pin Code: 180004

 

Tel No: 0191 - 2439871

Contact Centre : 1800 2000


Email: bhupinder.singh7@yesbank.in

Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane)

(Centre: Mumbai (II))

Mr. Gagan Saxena

YES Bank Ltd

Shrikant Chambers,

Near R K Studio,

Chembur

Mumbai

Pin Code: 400071


Tel No : 022 - 67749102

Contact Centre : 1800 2000

Email: gagan.saxena@yesbank.in

Level 3

Despite calling on the Nodal Officer, if you are still not satisfied with the response, consider writing to Axis Bank Principal Nodal Officer:

Ratan Kumar Kesh
Principal Nodal Officer
Yes Bank Limited

5th Floor, IFC, Yes Bank Tower,
Elphinstone (W), Mumbai - 400013

Email: principal.nodalofficer@yesbank.in

Phone No. : 022-39489374

Banking Ombudsman

It is important to note here that Yes Bank practices transparent and customer friendly grievance redressal policy. The bank is covered under RBI's Banking Ombudsman Scheme, 2006. You can contact Banking Ombudsman of your city if your problem is not resolved within 30 days.

If you have any other queries regarding Yes Bank Credit Cards, contact MyMoneyMantra customer care number: 1800 103 4004

or write mail here: contactus@mymoneymantra.com

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