Our Partners

Social Worth Technologies Private Limited (Fibe)

• Name: Mr. Abhiroop Khairnar
• Email addresses:grievance@fibe.in
• Address: 404, The Chambers, Viman Nagar, Pune, 411014

L&T Finance Limited (formerly known as L&T Finance Holdings Limited)

• Name: Mr. Vinod Varadan
• Email addresses:gro@ltfs.com
• Address: 3rd Floor, "Brindavan Building", Plot No 177, C.S.T Road, Kalina, Santacruz (East), Mumbai - 400 098
• Contact Number: 1800 1020 476 between Monday to Friday (except National Holidays) from 9 am to 6 pm

Dreamplug Technologies Private Limited ( Prefr)

• Name: Mr. Mallikarjun Madurgi
• Email addresses:nodal.officer@prefr.com
• Address: 2nd Floor, Block 2, My Home Hub, Hitech City Rd, Hyderabad, Telangana 500081
• If you require any further information or clarification, 040 4852 1334 or contact us at wecare@prefr.com

SmartCoin Financials Private Limited

• Name: Mr. Ravi Kumar
• Phone number: +919513320172
• Email addresses: grievance@smartcoin.co.in
• Address: Indiqube Gamma, No.293/154/172, 1st Floor, Outer Ring Road, Kadubeesanahalli. Bengaluru Bangalore KA 560103

LENDINGKART Finance Limited

• Name: Ms. Ajitha K
• Phone number: +916358874622
• Email addresses: grievance.redressal@lendingkart.com
• Address: LENDINGKART Finance Limited, 4th Floor, 401 Iconic Shyamal, Near Shyamal Cross Roads, Satellite, Ahmedabad – 380015.

HomeFirst Finance

• Name: Mr. Gaurav Mohta
• Phone number: +91 88805 49911
• Email addresses: complaints@homefirstindia.com
• Address: Home First Finance Company India Limited, 511, Acme Plaza, Andheri Kurla Road, Andheri (East), Mumbai 400 059

InCred Finance

• Name: Mr. Vaidyanathan Ramamoorthy
• Contact: 022-42117799
• Email addresses: incred.grievance@incred.com
• Address: Incred Financial Services Limited, 1203, 12th Floor, B Wing, The Capital, Bandra Kurla Complex, Mumbai - 400 051

Tata Capital Housing Finance Limited

Level 1

To redress their grievances, applicants/borrowers may write to customercare.housing@tatacapital.com or call on customer care no. 1860 267 6060. You will receive an acknowledgment/response within 7 days of receiving your communication.

Level 2

If you are not satisfied with the resolution provided after approaching level 1, we request you to our Grievance Redressal Officer/Nodal officer, Mrs. Reshma Sethi at customerservice.head@tatacapital.com, contact no. 022-69682464.

You may also write to the following address:

Address: 

4th Floor, I think Techno Campus
Building B, Off, 2, Pokhran Rd,
Thane, Maharashtra 400607

You will receive a response within 4 business days.

Level 3

If you are not satisfied with the resolution provided at level 2, we request you to contact our Chief Grievance Redressal Officer/Principal nodal officer, Mr. Ajai Shukla at gro.housing@tatacapital.com

You may also write to the below address:

Address: 

11th Floor | A Wing | Peninsula Business Park
Ganpatrao Kadam Marg
Lower Parel | Mumbai 400 013
You will receive a response within 3 business days.

Level 4

If you are not satisfied with the resolution provided to you at level 3, we request you to contact the Managing Director at mdtchfl@tatacapital.com

You may also write to the following address:

Address: 

11th Floor | A Wing | Peninsula Business Park 
Ganpatrao Kadam Marg
Lower Parel | Mumbai 400 013

You will receive a response within 2 business days.

Level 5

In case you do not receive a response from us within 30 days or are dissatisfied with the response received after following all the above steps, you can approach the regulatory authority of Housing Finance Companies- the National Housing Bank- at the address given below:

The Officer-in-Charge,

National Housing Bank
Complaint Redressal Cell`
Department of Supervision
National Housing Bank,
4th Floor, Core-5A, India Habitat Centre,
Lodhi Road,
New Delhi - 110 003.
Website: www.nhb.org.in

PART – B

Details of the Nodal Grievance Redressal Officer designated specifically to deal with FinTech/ digital lending-related complaints/ issues:

Mrs. Reshma Sethi 
4th Floor, I think Techno Campus
TCHFL HL MITC Version 28
Building B, Off, 2, Pokhran Rd,
Thane, Maharashtra 400607
Contact no: 022-69682464