If you have any query, feedback or complaint regarding your CIBIL score or report, you can contact CIBIL through various online and offline ways. You can contact TransUnion CIBIL via calling the CIBIL customer care number, writing an email, or raising a dispute on the CIBIL website.
The CIBIL score customer care number is mentioned below. You can call TransUnion CIBIL on the given number to get answers to your queries or file a complaint.
You can call on this TransUnion CIBIL customer care number number between 10:00 AM to 06:00 PM from Monday to Friday regarding any issues in your CIBIL score or report.
You can also send queries through fax to (+91)22-6638-4666.
If you have any queries and CIBIL department customer care number is not reachable, you can also go through the ‘Frequent Queries’ section given on the CIBIL’s official website. There are many frequently asked questions (FAQs) already answered to make it convenient for users to get answers to their queries.
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If CIBIL customer care contact number is not reachable, you can write and send your queries or issues to CIBIL by post to the corporate office of TransUnion CIBIL. CIBIL is headquartered in Mumbai and its corporate office address is:
TransUnion CIBIL Limited
One World Centre, Tower 2A, 19th Floor,
Senapati Bapat Marg, Elphinstone Road,
Mumbai - 400 013.
Fax: +91 - 22 - 6638 4666
There can be errors in your credit report, such as incorrect or incomplete personal information, wrong credit accounts, and so on.
You can resolve credit reports errors by following the steps mentioned below:
Additional Reading: How to check cibil defaulters list?
If you are registered on CIBIL, you can raise a dispute directly by logging into your CIBIL member account and following the steps mentioned below:
You can also fill out an online dispute resolution form without logging in to myCIBIL. Click here to visit.
Online dispute resolution is the most convenient and fastest way to rectify the discrepancies in your CIBIL Report.
You can raise your CIBIL dispute by writing a letter to the below-mentioned registered office of CIBIL in Mumbai:
TransUnion CIBIL Limited
One World Center, 19th Floor, Tower 2A and 2B,
Senapati Bapat Marg,
Lower Parel, Mumbai – 400 013
You can also contact the CIBIL India customer care number to raise your dispute.
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Here are some of the common errors that can be found in your credit report:
You should rectify the errors in your credit report as soon as possible to avoid further problems.
Additional Reading: How to read cibil report?
Additional Reading: What is cibil dispute?
No, the CIBIL score customer care phone number is not toll-free. It is a paid service and involves calling charges.
By calling the CIBIL report customer care number you can:
Yes, apart from CIBIL customer care phone number, CIBIL provides an online chatbot service, which is available 24×7.
It may take around 30 days by CIBIL to resolve a dispute.
You can reach out to your lender and ask them for an out-of-court settlement, under which you have to pay the entire amount due. If the lender agrees to this, they will report this to the court and withdraw the lawsuit that is filed against you. However, the case is withdrawn only after you have settled your loan.