NIRA Loan Customer Care

NIRA is an instant loan app that offers paperless personal loans of up to Rs. 1 Lakh in just 3 minutes at interest rates between 1.67% to 2.25% per month for tenure up to 12 months. If you have any queries regarding the products and services of NIRA, you can contact them via the Nira Customer Care number, email or other ways. Below are the details of how to contact the NIRA loan customer care team.


NIRA Loan Customer Care Number

Customers can contact the NIRA customer care number by sending a message on Whatsapp at the following number:

NIRA Loan Customer Care Whatsapp Number: 9591196740

SMS or WhatsApp Timings: 10 am to 7 pm, from Monday to Friday.

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NIRA Loan Customer Care Address

You can contact the support team of NIRA via email at the following email id:

NIRA Loan Customer Care Email id: support@nirafinance.com

The team will assist you in completing your application.

If you have any specific concerns, you can also write to the customer care team at: support+safety@nirafinance.com. 

Contact NIRA through the Website

You can also submit your query or concern on the official website of NIRA by following the steps mentioned below:

  • Click on the link:- https://nirafinance.com/contact-us.
  • Enter your name.
  • Enter your registered email id.
  • Type in the subject of your query or issue.
  • Describe your concern under the ‘Message’ space.
  • Click on the ‘Send’ button to submit your query.
  • You will get a reply shortly.

NIRA Registered Office Address

You can also visit the registered office of NIRA at the following address:

No. 2024, 2nd Floor,  
UrbanVault, 16th Main Road,  
HAL 2nd Stage,  
Indiranagar, Bengaluru - 560008.

NIRA Loan Redressal System

You can contact the grievance officer of NIRA to address any questions or grievances you have regarding the use of the services. The contact details of NIRA’s grievance officer are given below:

Name: Goutham R 
Email address: goutham.r@nirafinance.com 
WhatsApp Number: +91 95136 22391 
Address: No. 2024, 2nd Floor, UrbanVault, 16th Main Road, HAL 2nd Stage, Indiranagar, Bengaluru - 560008.

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NIRA Loan Customer Care FAQs

How to see my NIRA loan application status?


You can see the status of your loan application at any time on the NIRA app. If you have any further questions, you can reach out to the customer care team via email at support@nirafinance.com or message your registered email ID on Whatsapp at 9591196740.

How to contact the NIRA loan customer care team via email?


You can contact NIRA loan customer care by sending an email to support@nirafinance.com.

What type of mobile operating systems does NIRA support?


Currently, NIRA supports the Android platform only. They may launch our iOS and Windows apps in future.

How can I change my address and contact number?


You can write an email to the support team of NIRA at support@nirafinance.com.  

Is it mandatory to provide my work email?


Yes, it is important so that NIRA can verify your employment with your stated employer. Alternatively, you are also required to provide photos of your employee access card.

In which cities does NIRA operate?


Currently, NIRA accepts loan applications from all over India, including cities such as Bangalore, Delhi, Noida, Gurgaon, Hyderabad, Mumbai, Chennai, Pune, Kolkata, and Indore.

I do not have the complete documents required; what should I do?


You can contact NIRA’s support team at support@nirafinance.com or message them on Whatsapp at 9591196740. They will assist you in completing your application.