Axis Bank Home Loan Customer Care

Axis Bank is a leading Indian bank catering to diversified products for Retail, Corporate and International banking customers. Being the third largest private sector bank of the country, Axis Bank Home Loans are available at competitive interest rates for varied segments of customers. Whether you are a salaried employee or a self-employed businessman, you can avail a swift approval on a Home Loan from Axis Bank.

The bank values customers' ease and satisfaction, and thus offers multiple financial tools on its official website to educate customers about various aspects of loan products. You can conveniently calculate loan EMI and loan eligibility on the website. You can also access Axis Bank?s clear and transparent grievance redressal policy on the official website.

Axis Bank Home Loan Toll-Free Helpline Numbers

Axis Bank assures constant customer support to each customer from multiple customer relationship touch points. You can call, chat, email or write to your bank to know about your loan status. The helpline numbers are available 24X7 for emergency cases.

Axis Bank Home Loan Toll-Free Customer Care Numbers



Axis Bank Personal Banking Toll-Free Customer Care Numbers (including credit cards)

1800 233 5577
1800 209 5577
1 - 800 - 103 - 5577 (for agri and rural customers)

Number to Check Complaint Status with Axis Bank



Axis Bank Online Support for Home Loan Customers

Web ChatYou can start instant chat online for Home Loan related queries. The chat support is available round the clock. Get access here:

Check Axis Bank Home Loan Application Status

The Axis Bank assures instant status check facility to the customers. You can check Home Loan application status directly here:

Online Assistance for Home Loan Customers

Whether you want to check your EMI, balance principle, applicable fees, and charges or interest rate card, you can access all details on the website here:

You can download Home Loan Interest Certificate by visiting:

In case you wish to have a meeting with the bank official, you must first locate the nearest loan centre by clicking on the link shared below and register your complaint in person.

Axis Bank Home Loan Customer Care Email

You can always share your concerns with Axis Bank by writing to the bank at

However, it may take 7-10 days to get a response for your query. In case the response dissatisfies you, you can always escalate the complaint to the senior officials.

Axis Bank Home Loan Customer Care Contact Points

Axis Bank Corporate Office


Axis Bank Limited, 'Axis House,'
C-2, Wadia International Centre,
Pandurang Budhkar Marg, Worli,
Mumbai - 400 025

Contact Numbers:


Axis Bank Registered Office

Axis Bank Limited,
'Trishul,' 3rd Floor, Opp. Samartheshwar Temple,
Near Law Garden, Ellisbridge,
Ahmedabad - 380 006

Contact Number:


Axis Bank Social Media Contact Points

Axis Bank on Facebook

Axis Bank on LinkedIn

Axis Bank on Instagram

Axis Bank on Twitter

You can write your views, reviews, and complaints on any of these social media channels. Usually, the bank responds to social media queries within a few hours and assures a timely response.

Axis Bank Home Loans: Grievance Redressal

In case your complaint is not answered or responded correctly, you can reach out the Zonal Nodal Officers. Share your customer ID, SRN and wait for 4-6 days to get the reply.

Region-wise Axis Bank Nodal Officer Contact Details

Location Region-Wise Axis Bank Nodal Officer Details


Nand Kishore Chawla

Axis Bank Ltd. Circle Office,

DNO 40-1-55, VVR Square, 2nd floor, Kalanagar, Benz Circle,

Vijayawada - 520010

Email Id:


K Srinivasa Rao

Axis Bank Ltd., 41, Seshadri Road, Anand Rao Circle, Bangalore 560009

Email ID:




Axis Bank Ltd. Bhopal Circle Office,

"The Infinity," 2nd Floor, M.P Nagar, Zone II,

Bhopal- 462011 (Madhya Pradesh).

Email ID:


Ajit Kumar Tripathy

Axis Bank Ltd. Bhubaneswar Circle Office,
Plot No. -1, Ground Floor, Nandi Ghosh Estates,
Bapuji Nagar,

Bhubaneswar, Pin No. 751009.

Email ID:


G Raghavan

Axis Bank Ltd.Chennai Circle Office, III Floor, No.82,

Dr.Radhakrishnan Salai, Mylapore, Chennai-600004

Email ID:


V Ramanathan

Axis Bank Ltd. 214, 1st Floor, DB Road, RS Puram,


Email ID:


Gurmeet Singh Bhatia

Axis Bank Ltd. 1st Floor Sri Ram Arcade,

74 Rajpur Road, Dehradun,

Uttarakhand 248001.

Email ID:

Delhi I

Kumar Sanjeet

Axis Bank Ltd, Axis House, Plot No. I-14, Tower - T1,

5th Floor, Jaypee Greens, Wish Town, Sector 128

Noida Uttar Pradesh -201304,

Email ID:

Delhi II

Prashant Khanduri

Axis Bank Ltd, SCO 29 3rd floor, Sector 14(Near Huda Office)
Gurugram - 122001

Email ID:


T. Purushottam Rao

Axis Bank Ltd. 7 Geet Gunjan , Dayal Baug Society,

Opp Kubereshwar Mahadev, Manjalpur.

Vadodara 390011

Email ID:


Subimal Saha,


Axis Bank Ltd. 5 Shakespeare Sarani,

Kolkata Circle Office, Kolkata-700071

Email ID:


Raj Kumar Jain

Axis Bank Ltd., Circle Office, 1st Floor,UPRNSS

Building, G-4/5-B, Sector 4, Gomti Nagar Extension,

Near CMS School Lucknow - 226010

Email ID:


Alok Srivastava

Axis Bank Ltd, 2nd Floor, Corporate Park 2, Behind

Swastik Chambers, Sion Trombay Road, Chembur

East, Mumbai 400071

Email ID:


Harendrasingh Rawat


Axis Bank Ltd, Circle Office, 3rd Floor, Buty Building,

Above Bank of India, RT Road, Civil Lines,

Nagpur- 440001,

Email ID:

North East

Arindam Basu

Axis Bank Ltd. Circle Office, Chibber House 3rd floor, G.S.Road, Guwahati-781005

Email ID:


Debaraj Maharana

Axis Bank Ltd. S.C.O. 390, Sector 20, Urban Estate,

Panchkula - 134 112

Email ID:


Girish Dubey

Axis Bank Ltd. Circle Office, 2nd Floor, Plot No . 136,

Patliputra Colony, Near Sai Mandir,

Patna (Bihar) 800013

Email ID:


Sadashiv Patil

Axis Bank Ltd. Pune Circle Office,

Unit No. 4, Ground Floor, Godrej Castlemaine,

Plot No. 155, Sangamwadi, Sassoon Road,

Off Bundgarden Road, Next to Ruby Hall, Pune - 411001.

Email ID:


Jaideep Kaul

Axis Bank Ltd. 3rd Floor, SCO 369-370, Sector 34A,


Email ID:


Abhay Kumar Deepak

Axis Bank Ltd.

Raipur Circle Office 2nd floor, Simran Tower, Jeevan

Bima Marg, Raipur, Chattisgarh-492001

Email ID:

West Bengal

Dibyendu Banerjee

Axis Bank Ltd, West Bengal & Sikkim Circle

7th Floor, Nagaland House, 11, Shakespeare Sarani,

Kolkata -700071

Email ID:

If you are dissatisfied by treatment of your request with Nodal Officers, contact Axis Bank Principal Nodal Officer.

Here are contact details:

Mr. Gururaja Rao
Executive Vice President,
Axis Bank Limited, Corporate Office,
7th floor, Axis House,
C-2, Wadia International Centre,
P.B. Marg, Worli, Mumbai - 400 025

Banking Ombudsman

To protect consumer interests, RBI appoints independent banking ombudsman representative who are retired senior banking officials. You can reach out to the RBI appointed Banking Ombudsman and share your case. You can contact BO only after bank's inability to respond to your query even after 30 days of raising the complaint.

Further, to check the best Home Loan offers from Axis Bank, contact MyMoneyMantra Home Loan Experts: 1800 103 4004

You can also write your product requests here:

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