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PNB Housing Finance Customer Care Number

PNB Housing Finance Limited is one of the leading home loan providers registered with the National Housing Bank. PNB Housing Finance is promoted by Punjab National Bank. Customer delight is the main objective of PNB Housing Finance Limited and PNB Housing Finance Customer Care is responsible to support this objective of the Company.

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PNB Housing Finance Customer Care

The principal concern of PNB Housing Finance is customer service at its best. PNB Housing Finance Customer Care was set up to strengthen this endeavour of the Company. You can contact PNB Housing Finance Customer Care for any home loan-related queries/complaints. The modes of contact are given below:

Toll-free number 1800 120 8800. This number is available 24 x7 and on all days including holidays.

  • You can also call 011-23357174
  • Email ID: customercare@pnbhousing.com
  • SMS 'PNBHFL' to 56161

PNB Housing Finance customer care toll-free Helpline number 24x7

For 24 hours assistance, you can call the PNB Housing Customer Care toll-free number 1800 120 8800

Redressal of Complaints and Grievance System

PNB Housing Finance Limited provides seamless redressal to grievances of the customers with its grievance mechanism that consists of 4 levels.

Level 1: You will have to submit details of the complaint in writing to the branch-in-charge of the branch where you have your dealings. Normally you will get a response within 7 days. If the solution provided at the branch level is not satisfactory, then you can escalate the issue to the next level.

Level 2: You can direct the issue to the Nodal Officer by writing to nodalofficer@pnbhousing.com. You will get a reply within 10 days.

You can also contact the Grievances Redressal Officer by calling 011-23736857. You can also submit the complaint in writing to the address given below:

PNB Housing Finance Ltd.

9th Floor, Antriksh Bhawan

22 Kasturba Gandhi Marg

New Delhi – 110001

To be more emphatic, ensure to mention ‘Grievance Redressal’ on top of the envelope.

Level 3: If the resolution provided at Level 2 is not convincing you can take up the matter with the Managing Director by writing to executivedirector@pnbhousing.com. A resolution will be provided within 10 working days.

Level 4: In case you are not satisfied with the level 3 resolution, you can contact the National Housing Bank at the address given below:

National Housing Bank

Department of Regulation and Supervision, (Complaint Redressal Cell)

4th Floor, Core-5A

India Habitat Centre, Lodhi Road

New Delhi - 110003

City Wise PNB Housing Finance Branch Address

PNB Housing Finance has a PAN India branch network. The address of the PNB Housing Finance branches in major cities is furnished below:

CityBranch AddressPhone Number
Ahmedabad

2nd Floor, Part I, Megha House

Opp. Kotak Bank, Mithakhali Law Garden Road

Ellisbridge, Ahmedabad

Gujarat - 380006

Landmark: Near Kotak Bank

079-26474900
Agra

1st Floor, Samridhi Complex,

Suite No. 104- 105

Block No. 38/A4

Sanjay Place

Agra - 282002

Landmark: Sumriddhi complex

0562-2522542
Aurangabad

E-1, E-2 & E-3, Fourth Floor

Aurangabad Business Centre

Adalat Road

Aurangabad

Maharashtra - 431001

Landmark: Near Manmandir Bus Terminus

0240-2992660, 0240-2991660
Amravati

2nd Floor, Raka Mall

Jaistambh Chowk

Amravati, Maharashtra - 444601

0721-2560320/21
Bengaluru

3rd & 4th floor

Prestige Emerald Building

Lavelle Road

Bangalore – 560001


 

#130/1, 1st Main road

Domlur 2nd stage, 2nd Phase

Indira Nagar

Bangalore – 560071


 

Ground Floor Property Bearing no. 5

Mathrushree Arcade

100 ft Ring Road 1st Phase

2nd stage BTM Layout

Bangalore - 560076


 

#56, Sai Arcade, 3rd floor

Marathahalli Ring Road

Devarabisanahalli

Bangalore - 560103


 

141, 1st floor, 3rd Main Road

Kasturi Nagar, NGEF East

Benniganahalli Ward,

Bangalore - 560043


 

1125/12, Ground floor

Service road, Hampi Nagar Vijayanagar,

Bangalore - 560104

080-68226200 



 

080-49749246

080-49749247 



 

080-26283500, 26680172, 26680248 



 

080-46176565 

 

080-42061558, 080-41498034 


 

080-23103500, 080-23407754

Bhiwadi

A-10, 1st Floor

Bhagat Singh Colony

Alwar Bye Pass

Bhiwadi

Rajasthan

1493-298157
Bhopal

1st Floor, 131/10

 Zone II, M P Nagar

Tehsil Huzur, Bhopal

Madhya Pradesh - 462003

0755- 2554272, 2554637, 4229060 / 65/ 66
Bhubaneshwar(Odisha)

Office No. 1 & 2,5th Floor

Block -2, Bhawani Mall

 Saheed Nagar

Bhubaneshwar- 751007

0674-2548866, 0674-2548388, 0674-2548922
Bikaner (Rajasthan)

B-46, 2nd floor, Sadul Ganj

Bikaner-334002

0151-2522147

0151-2203728

Chandigarh

SCO 323-324, First Floor SEC 35 B

Chandigarh - 160008 

0172-2601408,2645323 ,2601438, 2646324
Chennai

3rd floor, Sudershan Building

No. 14 Whites Road, Roayapettah

Chennai - 600014


 

Vaagai, 2nd floor, sector 1

Ambattur industrial estate

2nd main road

Chennai - 600058


 

No C-45, 1st Floor

SIDCO T V K Industrial Estate

Guindy

Chennai-600032


 

Plot No-11, 2nd floor, Door No- 2A

Venkatesan Street, East Tambaram, Chennai- 600059

044-40076800 


 

044-26881601,602 



 

044-40176800/888 


 

044-22390966, 044-22390911

Cochin

1st Floor, R P Arcade

Adjacent to Gold Souk Mall

Near Railway Overbridge

Ponnurunni, Vytilla

Cochin – 682019

0484 -2368200, 2910400
Coimbatore

1112, Raja Plaza,2nd Floor

Laxmi Mill Junction

Coimbatore - 641037

0422-2240322,2240530, 2240470,2240677
Dehradun

Shop no. 301,302 & 304 Laxmi Chambers 69 Rajpur Road

Dehradun - 248001

0135-2749977
Ghaziabad

UG Floor SG Beta Tower

Plot no 10 Sector - 3, Vasundhara

Ghaziabad (UP) - 201011

0120-2699115, 2699116,117
New Delhi

Building No. S-8

Uphaar Cinema Complex,

Green Park extn

New Delhi-110016


 

8th Floor DCM Building16

Barakhamba Road C P 

New Delhi - 110001


 

H. No. 36, Ground Floor Block B -1

Janakpuri East Metro Station

New Delhi- 110058

011- 26512911, 40604000 




 

011-23357170 , 23351992, 23357174, 23311733




 

011-25546073, 74,75

Noida

H-1A/10, First Floor, Sector-63

Noida- 201301( U. P.)


 

Ground floor, D-2

Sector - 3

Noida (U.P.) – 201301

0120-2427255




 

7292015075, 7292013073, 7292013083

Gurugram

SCO No. 391, Sector - 29

Urban Estate 

Near Iffco Chowk Metro Station

Gurugram - 122001

0124-4055588, 2385568
Gwalior

3rd Floor, 45A, Alaknanda Tower

City Centre

Gwalior - 474001

0751-2233305 0751-2230304

0751-2233301

Haridwar

Delhi Haridwar Main road

Next to Aurobindo Ashram

Ranipur Mor, Jwalapur, Distt 

Haridwar – 249407

01334-250101

01334-250102

01334-250103

01334 250104

Hyderabad

4th Floor

Above Harley Davidson Showroom

Road No. 2

Banjara Hills

Hyderabad- 500034


 

Plot no 6 & 7, 3rd floor, Mamatha Nagar colony

Beside Canara Bank, Nagole

Hyderabad – 500068


 

MCH No- 15-24-173, Road No-1

KPHB Colony, 2nd Floor

 Kukatpally

Hyderabad- 500072

040-48764567 




 

040 - 29774333 / 29775333 


 

040-23055506, 040-23055507 

 

Indore

201-A & 202, 2nd Floor

Megapolis Building, 579

MG Road

Indore

Madhya Pradesh - 452001

0731 - 2567200

0731 - 2567200
Jaipur

SB - 59, UDB Towers

1st Floor, opp. Jaipur Nagar Nigam, Tonk Road

Jaipur-302015

0141-2709144

0141-2709588 0141-4021065 0141-4044381

Jalandhar

Office No. 23, 24, 25 

1st Floor, City Square Mall

Civil Lines, Old G. T. Road

Jalandhar – 144001(Punjab)

0181-2233421
Kanpur

3rd Floor, 16/104 A

Shri Siddhivinayak Building,

Civil Lines

 Kanpur - 208001(U.P.)

0512- 2390404, 0512-2390405, 0512- 2390406
Jalgaon

Office No. 5-6-7-8

Third Floor (East Part),

Gitai Plaza, CTS no. 2672A/1

Plot No. 22, Patap Nagar

 Behind ICICI Bank

Jalgaon, Maharashtra - 425001

0257-2998280
Jamshedpur

Badhani Trade Centre, 3rd Floor

R. Road, Bistupur Jamshedpur-831001

Jharkhand

0657-2320110 / 0657-2320200
Jodhpur

Plot No-17, 3rd Floor, 

K.P. Tower

Upper Chopasani Road

Near Bombay Motor Circle

Baldev Nagar,

Jodhpur

Rajasthan-342003

0291-2628380, 0291-2440380
Kanpur

3rd Floor, 16/104 A

Shri Siddhivinayak Building

Civil Lines

Kanpur - 208001(U.P.)

0512- 2390404, 0512-2390405, 0512- 2390406
Kolhapur

401/402, Fourth Floor

Matoshri Plaza,

Venus Corner

Shahupuri

Kolhapur - 416001 Maharashtra

0231 - 2525241/42
Kolkata

5th Floor South Block

Premises No. 7 KYD Street Kolkata-700016

033-40717051 to 54
Kota

Plot No-286, 2nd floor

Shopping Centre

Kota-324006 Rajasthan

0744-2363717 0744-2363727 0744-2363737
Kozhikode

Door No 5/2549 J

1st floor, Joselas Galleria

Opp Malabar Christian College

H S School, Wayanad Road

Kozhikode – 673001

0495-4853388
Lucknow

1st Floor,

Commercial Complex

Shahnajaf Road

 Pandit House

Lucknow - 226001

0522-4936900
Ludhiana

SCO 16-17, 2nd Floor

 Canal Colony

Pakhowal Road 

Near NRI Silk

Ludhiana-141001

0161-2773930 0161-2771557 0161-2431174 0161-2431173
Madurai

Nandhini Building

 3rd Floor

#48, Bye Pass Road

2nd Street,Ponmani

Madurai- 625016

0452-2602670 to 72
Mangalore

2nd floor

Cabin 7 & 8

Kushe Sadan,

KR Rao Road

Near PVS Circle,

Kodialbail

Mangalore-575003

Meerut

1st Floor, Pinnacle Tower

Vaishali Corner

Garh Road

Meerut (U.P)

0121-4053500-501
Mumbai

Office No – 2 & 3, Ground Floor

Baba House, Plot no. 86

B.L Bajaj Road

Near WEH Metro Station

Andheri (East)

Mumbai – 400093


 

Shop no. 4,5,6

Ground Floor,

Wadia Building

Dalal Street, Fort

Mumbai -400001


 

Second Floor

Silver Point, LBS Marg

Ghatkopar (W), Mumbai 

Maharashtra- 400086


 

203 & 204-A

Second Floor Western Edge-I

Near WE Highway, Magathane

Borivali (E)

Mumbai, Maharashtra – 400066


 

Office no. 1, Third Floor

Swami Tirth, Building No. 5

Shelar Park, Khadakpada Circle,

Kalyan West

Maharashtra – 421301


 

2B, Second Floor, Ameya Park

Navapur Road, Boisar [West]

Mumbai Maharashtra - 401501

022- 49795780/81 





 

022 - 22672412/13 




 

 022- 25100015/16/ 17/18 



 

022-68343700 





 

0251 - 2230025/2230026 



 

7290032973

Mysore

1st Floor, Adarsh Plaza

Above L G Showroom

2906, Kantraj Urs Road

Saraswathipuram

Mysore – 570009

0821-4268066
Nasik

201/202, 2nd Floor, Metro 99 Commercial Complex

College Road

Nasik, Maharashtra - 422005 

0253-2311671 & 672
Nagpur

Apartment No. 301, 3rd Floor

Plot No. 1 & 2, Gupta House

Ravindranath Tagore Marg

 Civil Lines

Nagpur - 440001

0712 - 2533460, 2533461, 2533462, 2533463
Navi Mumbai

5th Floor, Flat No. 508-509

Persepolis Building

Sector -17

Vashi

Navi Mumbai-400703


 

Office no. RH 2A & 2B

First Floor, Balaji Shrushti CHSL, Sector 19, New Panvel (East) 

Navi Mumbai

Maharashtra -410206 

022 27899016 To 18 




 

022-27490186/187

Nellore

24-7-13/1, Magunta Layout

Revenue Ward No. 24 – II

Nellore - 524003

0861 - 2318001, 0861 - 2318002
Odhav

221, 2nd Floor, Mangalam Arcade,

Opp. Odhav Lake

Odhav BRTS Road,

Odhav, Ahmedabad

Gujarat - 382415

6359612308/09
Patiala

Juneja Realtors Near Fountain Chowk,

Head post office Road,

Patiala-147001

0175-5011004
Pune

5 A, B, C, D, Fifth Floor

Sheerang House

Opp. Jangli Maharaj Temple

J M Road, Shivaji Nagar

Pune

Maharashtra - 411005


 

Third Floor, Dhanlaxmi Complex

Survey no.08, Hadapsar Kharadi Bypass Road

Kharadi

Pune - 411014 (Maharashtra)


 

560, Fifth Floor, Marvel Vista

 S.no 599A-598+593A,

Sahney Sujan Park

Lulla Nagar

Pune - 411040 (Maharashtra)


 

12, Spandhan

 Survey No. 117/1

Popular Nagar

Warje,

Pune - 411052 (Maharashtra)


 

Office No. 302, 3rd Floor

Gheewala complex

Station Road,

Chinchwad

Pune-411019 (Maharashtra)

020 25576000 





 

291307674/8291327642 



 

8291244286/8291456217 




 

020-25233228/29






 

020-63105400

Raipur

Office No. 111-112

First Floor, Plot No. 1, Block No.

 9, DB Corporate Park

Rajbandha Maidan

Raipur- 492001(Chhattisgarh)

0771- 2223573/2223574/

2223575

Rajkot

404-406, Fourth Floor

Kings Plaza,

Astron Chowk

Rajkot-360001(Gujarat)

0281- 2462352/53/54/55
Ratlam

First Floor

 Plot No- 102/103

Freeganj Road

Dobati, Ratlam

Madhya Pradesh - 457001

Ratnagiri

Shop No. 104, First Floor

Shankheshwar Complex

Arogya Mandir

Ratnagiri

Maharashtra - 415612

Ratnagiri

1st floor, F-236

 Baldev Plaza, Model Town

Delhi Road

Rohtak -124001

0126-2280640, 0126-2281640, 0126-2282640
Rudrapur

1st Floor, Union Bank building

Nainital Road, Awas Vikas

Rudrapur-263001 Uttarakhand.

Salem

104/7 Salem Productivity Council

L.I. Colony, Fairlands

Salem – 636004

0427-2445754, 2335754
Surat

305-308, Third Floor

Titanium Square

Adajan Char Rasta, 

Adajan, Surat

Gujarat - 395009


 

UG-4, Milestone Milagro

Nr. Someshwar Char Rasta

Udhana Magdalla Road

Vesu, Surat

Gujarat - 395007

0261- 055050/4000771/

4000772 

 

0261-2979611/2979612

Ankleshwar

Office No. 12/30, Second Floor

Omkar-2, Station Road

Near Valia Crossing

Ankleshwar-393001(Gujarat)

Vapi

Shop No. SA-12, Second Floor,

Solitaire Business Centre

Vapi Silvassa Road

GIDC Char Rasta

Vapi, Gujarat -396191

0260-2993147
Suryapet

H. No. 1-2-270/45/2

Manasa Nagar, M G Road

Suryapet, Telangana - 508213

Thane

1st Floor, Pushpamangal Complex

Building No. 1, Above Bank of Baroda, Old Agra Road 

Thane West-400601

022-25474720/21
Thiruvananthapuram 

F1, KEK Tower, First Floor

Opp. To Trivandrum Development Authority, Vazhuthacaud Trivandrum-695010

0471-2336601, 2322697
Thrissur

Ambilikala Tower, 12/155/126,

2nd Floor, South Amman Kovil street

Near Kottapuram Over Bridge Thrissur-680004

0487-2388804, 0487-2388805
Trichy

New Number 6, Old Number 8

2nd floor, Shastri Road

Srinivasa Puram, 

Near Mahatma Gandhi School

Thennur

Trichy – 620017

0431 - 2741663, 0431 - 2741664
Tuticorin

Jehovah Jireh Towers

No 51/8D/3, 1st-floor

Tiruchendur Road

Muniyasamy Puram

Tuticorin - 628003

0461 – 2300911, 2300912
Udaipur

Mewar Motor Building

48, 2nd Floor, Toran Bawadi

Station Road, Udaipur

Rajasthan – 313001

0294-2424755 & 57
Ujjain

First Floor, Gangotri

90, Tatya Tope Marg

Freeganj

Ujjain-456001(Madhya Pradesh)

0734-2525338/643/653
Vadodara

331, Third Floor, Trivia Complex

Natu Bhai Circle

Vadodara-390007(Gujarat)

0265- 2982308/2982309
Varanasi

2nd Floor, Tulsi Complex

C-19/134, M-B, Shastri Nagar

Sigra

Varanasi, (U.P.)

0542- 2221218, 0542 -2224359
Vijayawada

Door Number 39-3-2

RK Plaza, 1st floor

Beside Anjaneya Jewellers

Masjid street

Labbipet

Vijayawada - 520010

0866-2499501

0866-2499502 0866-2499503 0866-2499504

Virar

302, Third Floor

Riddhi Arcade,Y K Nagar NX-II

100 Feet Narangi Bypass Road

Virar (West)- 401303(Maharashtra)

8983812000, 7290081309
Visakhapatnam

Savitha Edifice, 2nd floor, Sampath Vinayaka Temple Road

Above Allen Solly Showroom

Visakhapatnam – 530003

0891-2571011, 0891-2721012, 0891-2721013, 0891-2721014
Kakinada

Door number 6-5-1, LNT House

Ground Floor

Nookalamma Temple Street

Surya Rao Pet

Kakinada – 533001( Andhra Pradesh)

Rajahmundry

Door No 46-11-31

Sivo Home Buildings

First Floor

Danavaipeta

Rajahmundry-533103

Warangal

Shop No 17-18, Second Floor

Ramnagar, Hanamkonda

Warangal – 506001

0870-2988606
Karimnagar

Shop No.3, VSL Complex

Laxmi Nagar

Karimnagar (Telangana)

0878-4050716

PNB Housing Finance Customer Care for NRIs

There is no dedicated PNB Housing Finance Customer Care Number for NRIs. NRIs can write to customercare@pnbhousing.com for queries/complaints

PNB Housing Loan Customer Care Email ID

The PNB Housing Finance Customer Care Email ID is customercare@pnbhousingfinance.com and loans@pnbhfl.com

Additional Info: You can also Check Banglarbhumi West Bengal Land Record

Online Assistance for PNB Housing Finance Customers

The following online assistance is provided for PNB Housing Finance Customers:

  • Applying for a home loan
  • Lodging complaints regarding home loans
  • Putting forth queries regarding home loans
  • For details regarding home loans
  • Tracking status of loan application
  • Tracking status of complaints registered online
  • Obtaining e-statements of loan account

PNB Housing Finance Complaint Form

PNB has enabled registering home loan-related complaints online by filling up a Complaint form. You will have to fill up basic details like Name, Customer Type (whether a customer or non-customer) mobile number, email ID, Contact address, and the name of the branch you are dealing with. You should also give details of the complaint in the remarks column. 

Submit the Complaint Form on completion and you will get a tracking ID which you can utilise to know the status of the complaint.

Additional Info: Also check Pan Number for Banks

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PNB Housing Finance Customer Care FAQs

✅ What are the ways to contact the PNB Housing Finance Customer Care?

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You can call the PNB Housing Finance Customer Care toll-free number 1800 120 8800 or the landline number 011-23357174

You can also write to PNB Housing Finance Customer Care at customercare@pnbhousingfinance.com or loans@pnbhfl.com.

You can also send an SMS PNBHFL to 56161

✅ How to talk to the PNB Housing Finance Customer Care Executive directly?

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You can call the toll-free number 1800 120 8800 and follow the IVR instructions. An option to talk to the customer care executive directly will be provided. Choose the option to talk to the customer care executive directly.

✅ What is the toll-free number of PNB Housing Finance Customer Care?

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The toll-free number of PNB Housing Finance Customer Care is 1800 120 8800

✅ IDoes PNB Housing Finance Customer Care operate 24 hours?

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Yes. You can contact the PNB Housing Finance Customer Care round the clock on all days.

✅ What is the PNB Housing Finance Customer Care contact mode for NRIs?

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There is no separate PNB Housing Finance Customer Care Number for NRIs. They can raise their queries/complaints regarding home loans through email to customercare@pnbhousingfinance.com.

✅ Can you have a live chat with PNB Housing Finance Customer Care?

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At present, there is no live chat option provided by PNB Housing Finance Customer Care. For a conversation with the Customer Care Executive, you will have to call the toll-free number and follow the IVR instructions.

✅ Can I get the details of interest rates for home loans from PNB Housing Finance Customer Care?

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Yes. You can contact PNB Housing Finance Customer Care for existing interest rates on home loans.