SBI Credit Card Customer Care Chennai

State Bank of India is an Indian multinational bank. Being the largest public sector bank of India, SBI is also the second largest credit cards provider in the country. With more than 42 crore customers, the banking major holds a significant space in the industry.

Customer care is one of the vital pillars for the success of an organisation. It helps an organisation ensure customers' satisfaction and retain old customers at the same time. To cater to its ever-expanding customer base, the PSU major pays close attention to its customer care service.

SBI Credit Card Customer Care Helpline Number Chennai

SBI credit card customer care toll free numbers are available 24X7. You can also call regular customer care numbers and city-wise credit card customer care numbers from 8AM to 8 PM on all working days.

SBI Credit Card Customer Care Chennai Number044 - 2821 4635

If you need to send documents, card application or some other post, use the following address:

Chennai (SBICardChennai)

SBI Card, 10th Floor, TVH Agnitio Park, No.141 Rajiv Gandhi Salai, Kandanchavadi, Chennai,

Tamil Nadu, India-600096

 

SBI Credit Card Customer Care Numbers (City-Wise)

Delhi

011 - 2336 1631

011 - 2334 5756

011 - 2336 1070

Bangalore080 - 2594 3030
Mumbai

022 - 2644 5532

022 - 2644 5533

Hyderabad040 - 24756925
SBI credit card customer care (toll-free number)1800 180 1290
SBI credit card customer care (regular numbers)

1860 180 1290

39 02 02 02 (Prefix local STD code)

IRCTC SBI Credit Card Helpline

39 02 12 12 (prefix local STD code)

1800 180 1295

SBI Credit Card Missed Call Service

Being the largest PSU bank in India, SBI plays a crucial role in financial inclusion by extending banking services to remote regions of the country. The SBI customer base is widely diversified and includes people from all income groups.

An SBI card holder can conveniently avail of SBI services by giving a missed call from the registered mobile number.

  • For Balance Enquiry, give a missed call to 8422845512
  • To know about available credit and cash limit on your card, give a missed call to 8422845513
  • To know about rewards point summary, give a missed call to 8422845514
  • Learn about last payment status by giving a missed call to 8422845515

SBI Credit Card Customer Care SMS Service

Keeping customer satisfaction at the core of its customer care policy, the bank extends safe and quick sms banking services. You can send sms and get all the updates about your card.

Sms CodeSms Service NumberPurpose
HELP5676791account information
PROBLEM9212500888get a call back within 24 hours
BAL XXXX9212500888Balance inquiry
AVAIL XXXX9212500888Available credit and cash limit
BLOCK XXXX9212500888Block lost or stolen card
PAYMENT XXXX9212500888Last payment
REWARD XXXX9212500888Reward point summary
ESTMT XXXX9212500888Subscribe to e-statement
DSTMT XXXX MM9212500888For duplicate statement

* XXXX denotes last four digits of your credit card.

Make sure you SMS from the registered mobile number to make use of this service.

SBI Credit Card Customer Care Contact Details

For regular posts, use the following contact address:

SBI Card, P.O. Bag 28,
GPO, New Delhi - 110001

SBI Head office Address:
SBI Card,
Correspondence Department, DLF Infinity Towers,
Tower C, 10-12 Floor, Block 2, Bldg 3,
DLF Cyber City, Gurgaon - 122002, Haryana, India

Alternatively, you can also FAX your documents and card application on 0124-2567131

SBI Credit Card Customer Care Email ID

Use following'email IDs according to the purpose of the communication-

feedback@sbicard.com
nodalofficer@sbicard.com
customerservicehead@sbicard.com
ceo@sbicard.com
sbicorporate.services@sbicard.com

You can also visit the official website https://www.sbicard.com/en/webform/write-to-us.page

and login to send a mail.

SBI Social Media Customer Care Contact through Twitter: You can also contact SBI on Twitter and share your complaints, feedback or suggestions. The bank has made it completely possible for the customers to reach them through the medium of their choice.

SBI Social Media Twitter Handle@SBICard_Connect

SBI NRI International Toll-Free Numbers

NRI customers can use following contact numbers:

CountryToll-Free Number
Australia1800-012-473
Bahrain80-801-724
Belgium80-076-562
Canada1866-3284-209
France800-740-849
Germany800-183-0736
Hong Kong800-932-045
India1800 425 3800 or 1800 11 2211 or +91-80-26599990 (chargeable)
Italy800-789-407
Japan006-633-812-439
Netherlands800-022-3031
New Zealand800-449-909
Oman800-757-92
Qatar00800-100-157
Russia810-800-293-010-12
Saudi Arabia800-814-4209
Singapore800-101-2333
South Africa800-982-360
UAE800-091-190-05
UK808-101-7633
USA1866-328-4209

For SBI credit card product queries contact MyMoneyMantra Customer Care Toll Free number: 1800 103 4004 or send mail to contactus@mymoneymantra.com

SBI Credit Card Customer Care Address

In case you do not get a satisfactory response to your query, consider contacting SBI senior officials.

You can directly write your grievances to SBI Customer Services Manager. Contact here:

Manager- Customer Services
SBI Cards & Payment Services Pvt.Ltd.
DLF Infinity Towers,
Tower C, 12th Floor,
Block 2, Building 3, DLF Cyber City,
Gurgaon -122002 (Haryana) India

You can review the Escalation Matrix of your query online here:

https://www.sbicard.com/en/webform/escalate-login.page

Contact details of Grievance Redressal Officer are:

Ms. Rupali Bhardwaj
Principal Nodal Officer
DLF Infinity Towers, Tower C, 10th-12th Floor,
Block 2, Building 3, DLF Cyber City, Gurgaon -122002 (Haryana) India.Or, walk into the nearest SBI credit card branch.

Customer Service for Credit Card Loss

Apart from SMS, you can also block the stolen or lost card online. After your login to your SBI Card account, click 'Block Lost Stolen Card' and confirm blockage of the card.

If your card is lost outside India:

If you have lost SBI Corporate Card outside India, call 24X7 Visa toll-free helpline number within 3 working days. They will provide an emergency card with temporary validity for 30 days.

The Banking Ombudsman Scheme 2006

If you fail to get a satisfactory reply to your complaint even after 30 days of raising a complaint, you can approach the RBI appointed Banking Ombudsman.

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