You can reach out to Bajaj Finance Customer Care regarding personal loan queries by visiting the nearest branch, through a phone call, email, accessing their online customer support, or approaching the customer grievance cell.
You are just a step away from the best Personal loan offer near you. MyMoneyMantra representative will contact you with the best cash loan offer as you share your contact name, email & mobile number.
You can reach out to Bajaj Finserv Customer Care at toll-free number 8698010101 or non-toll-free number 020-39575152.
The number can be accessed from both registered mobile numbers and non registered numbers. However, customers calling from non-registered numbers must keep 7-digit customer ID or EMI card number handy as they are required to verify the identity. You can also check Bajaj Finserv Personal Loan Application Status online.
|Bajaj Finserv toll-free number for Personal Loan and other product queries||8698010101|
|Bajaj Finserv Personal Loan helpline for existing customers||020 - 3957 - 515*|
|Bajaj Finserv loan queries (other than durable finance)||020 - 3957 - 4151*|
*Call charges apply
You can write your queries to Bajaj Financial Services on the following email IDs. Make sure you share your customer account name, customer ID and summary of complaint clearly within your mail.
|Bajaj Finance Costumer Care Email IDfirstname.lastname@example.org|
|Bajaj Finance Personal Loan Customer Care Email IDemail@example.com|
If you do not get a response after contacting customer care for 10 days, escalate complaint here:
|Bajaj Finance Grievance Redressal Teamfirstname.lastname@example.org|
|Bajaj Finserv National Head Customer Experienceemail@example.com|
Generally, you can expect a reply within 48 hours of sending an email. Alternatively, you can also write request from the customer portal or by using the mobile app.
Additional Information: know Personal loan Customer Care Details For Different Banks.
For postal communication with customer care, existing customers must use the following address:
Bajaj Finserv Corporate Office:
Bajaj Finserv Corporate Office,
Off Pune-Ahmednagar Road,
Pune - 411014
Contact Number: 020 3957 5152
If you want to submit a complaint to regarding your personal loan at Bajaj Finserv, you can reach out their Grievance Redressal Team through the following contact details:
Mr. Satish Shimpi, (Customer Experience Head)
Bajaj Finserv Grievance Redressal Officer,
Contact Number: 020-71177266
In most cases, the reply is processed within 3 working days, however for issues that are not resolved within the time frame contact National Head Customer Experience at firstname.lastname@example.org
You can contact the senior officials on all working days including non-public holidays, from Monday to Friday between 9:30 am to 5:30 pm.
You can also raise a complaint directly here:
However, if you wish to visit the nearest branch to raise the complaint, find the nearest branch here:
EMI for a personal loan is the equated fixed amount you have to pay each month towards your loan repayment till the end of the tenure. The EMI consists of principal and interest components.
Valuing customer ease, Bajaj Finserv also extends SMS service to resolve a host of customer queries.
|SMS CODE||Purpose||Mobile Number|
|PL||Personal Loan Query||9773633633|
|HELP||Customer service support||9227564444|
|AP||To get mobile app download URL||9227564444|
|GETEMAIL||Receive current email address||9227564444|
|UPDEMAIL (New Email ID )||Update your email address||9227564444|
|GETADD||Receive current mailing address||9227564444|
|CUSTID||Receive your customer ID||9227564444|
|LAN||Receive loan account number||9227564444|
|EMI LAN||Receive loan/EMI details||9227564444|
|EXPERIA||Receive username & password for accessing Experia customer portal||9227564444|
|PIN||Get 4 digit EMI Card PIN||9227564444|
|SOA||Get statement of account||9227564444|
|NOC||Get no objection certificate after loan closure||9227564444|
|REPSCH||To request repayment schedule||9227564444|
|SAT Y||Positive feedback||9227564444|
|SAT N||Negative feedback||9227564444|
|BRANCH < ZIPCODE >||Find nearest branch.|
Eg: BRANCH 4XX 0XX
|PAYBRAN < ZIPCODE >||Find nearest payment branch.|
E.g.: PAYBRAN 4XX 0XX
To use Bajaj Finserv SMS service, you must use a registered mobile number. Standard SMS charges apply for the service.
You can also get updated about your last 3 relationships with Bajaj Finserv by giving a missed call to 9810852222 from the registered number. You will get a reply in the form of SMS.
Further, you can reach out to your lender on social media. Be it Facebook, Twitter or Google plus, you can write your complaints, views, and reviews to Bajaj Finserv. The financial company is quite receptive to customer feedback and generally acknowledges the complaint within a few hours.
|Bajaj Finserv on Facebook||https://www.facebook.com/bajajfinserv?ref=hl|
|Bajaj Finserv on Twitter||https://twitter.com/Bajaj_Finserv|
|Bajaj Finserv on Google+||https://plus.google.com/+bajajfinserv|
Escalate Your Query
RBI protects consumer rights in the financial services sector. If the financial institution within one month does not appropriately address your concerns, you can contact the officer-in-charge of Regional Office of DNBS at RBI. Here are the contact details:
Reserve Bank of India,
Regional Office, DNBS, fourth floor,
Opp. Mumbai Central Station,
Byculla, Mumbai - 400 008
If you have any product query for Personal Loan or want to compare available interest rates, you can contact MyMoneyMantra customer care at 1800 103 4004 or write your queries here: email@example.com
Also Check: Bajaj Finserv CIBIL Score
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You can call at 020 3957 5152 or 020-71177266 to speak to Bajaj Finserv customer care directly.
Click the below link to find the nearest Bajaj Finserv branch: https://www.bajajfinserv.in/reach-us
You can call Bajaj Finserv customer care at 020 3957 5152 or 020-71177266