Bank of Baroda Personal Loan Customer Care
To reach the Bank of Baroda personal loan customer care, you can dial the bank’s 24x7 toll-free customer care numbers, i.e. 1800 258 4455 and 1800 102 4455. Customers from overseas locations can call at +91 79 49044100 or +91 79 23604000 for all their queries. You can contact the customer care team of the bank for any query, complaint, feedback or suggestion.
Bank of Baroda Customer Care Numbers
Bank of Baroda has toll-free numbers for all phone banking services and consumer queries. You can contact the phone banking executive regarding any query or complaint and raise a service request. Following are the Bank of Baroda personal loan customer care numbers to contact Bank of Baroda without any charges:
- Bank of Baroda personal loan toll-free numbers: 1800 102 4455/ 1800 258 44 55.
- The toll-free number for PMJDY customers is 1800 102 7788.
- Customer service number for NRI customers of the bank: +91 79-49044100/ +91 79-23604000
Bank of Baroda Customer Care IVR Manual
Follow the steps given below after calling the toll-free Bank of Baroda loan department contact number i.e., 1800 102 4455/ 1800 258 44 55:
- You will hear an audio saying “Welcome to Bank of Baroda phone banking services”.
- Choose the language you prefer. You can press 1 for Hindi, 2 for English, and 3 for any other language.
- Pick from the following services as per your requirement after choosing your preferred language:
- Press 1 for loss of card and unauthorized transactions
- Press 2 for banking services
- Press 3 for product information
- Press 4 for NRI
- For home loan-related queries, you have to press 3.
- After pressing 3, choose from the following options as per your requirement:
- Press 1 for account-related queries
- Press 2 for product information
- Press 3 for the deposit interest rate
- Press 4 for the loan interest rate
- Press 5 for wealth management
- Press 6 Branch and ATM locator.
- Now press 2 for product information choose from the following options as per your requirement:
- Press 1 for deposit products
- Press 2 for retail loan products
- Press 7 for the previous menu
- Press 8 for the main menu
- Press 9 to talk to a customer care agent
- Press 2 to learn more about Bank of Baroda's personal loan offers. Choosing this option will connect you to a customer care agent from whom you can get all the necessary information.
Bank of Baroda Personal Loan Toll-free Numbers
Following are the toll-free Bank of Baroda digital loan customer care numbers:
- 1800 258 44 55
- 1800 102 44 55
Grievance Redressal
Following are the steps to be followed for the grievance redressal process:
- Register your grievance online from the grievance redressal portal.
- After the grievance has been registered, a Unique Tracker ID will be generated. You will require this ID for quoting future interactions.
- If you do not receive any satisfactory response, you can escalate your concern to the Regional Level with the Tracker ID.
- If the grievance is not redressed properly, you can again escalate it to the Zonal Level by quoting the Tracker ID.
- If the issue is still not resolved at the Zonal Level, you can now flag it to the Principal Nodal Officer by quoting the Unique Tracker ID.
FAQs
Follow the steps mentioned below to submit your complaint about Bank of Baroda personal loan online:
- Go to Complaint Management System by clicking the link: (https://bobcrm.bankofbaroda.co.in/onlinecomplaint/)
- Click on the “Online Complaints/Track Status/ Feedback” tab.
- Enter all the relevant information in the fields including loan account number, what the complaint is about, description of the complaint, your name, mobile number, email address, region of the account, branch of the account, a brief description of the complaint, and so on.
- Enter the ‘Captcha text’
- Now click on the ‘Submit Complaint’ option to proceed.
Steps to check Bank of Baroda personal loan status online through Internet banking:
- Visit the official website of the Bank of Baroda and go to the net banking option to track your active personal loan.
- Click on ‘Login’ and choose ‘Baroda Connect (Net Banking) India’.
- Now click on the ‘Retail User’ option and enter your User ID before clicking the ‘Enter’ button.
- You will then be redirected to a screen where you will have to enter your sign-in password.
- Click on the ‘Submit’ button to login to your account.
- On successful login, you can view the status of your active Bank of Baroda personal loan.
Steps to check Bank of Baroda personal loan status online through mobile application:
- Download, install, and log into the mobile application of Bank of Baroda, i.e. Baroda M Connect+. The app is available for both iOS and Android users.
- After registering yourself for m-banking, login to your account to track the status of your active Bank of Baroda personal loan.
Steps to check Bank of Baroda personal loan status offline
- Either call the bank’s toll-free customer care number or visit the nearest bank branch to know the status of your loan.
- To locate the nearest Bank of Baroda branch, you can use the branch locator facility on the Bank of Baroda’s official website.
- To track your loan status, call the following Bank of Baroda personal loan helpline number:
- 1800-258-4455
- 1800-102-4455
Existing customers of the bank can check their loan balance and other details through the net banking portal. Just login to your net banking portal, go to the loans section, and check the balance on the loan you have applied for.
You can either call or email the customer care department of the bank to know your personal loan details. You will need the reference number and registered mobile number for this purpose. You can also check your personal loan details through the net banking portal.
You can check your EMI, loan balance, and other personal loan details through the net banking portal. Just login to your net banking portal, go to the loans section, and check the balance on the loan you have applied for.
The toll-free Bank of Baroda loan customer care no are 1800 258 44 55 and 1800 102 44 55.
The toll-free Bank of Baroda home loan customer care no are 1800 258 44 55 and 1800 102 44 55. The Bank of Baroda gold loan customer care number and Bank of Baroda car loan customer care are also the same.
Reshma Rawat is a passionate writer, with a decade of experience in writing for a variety of domains (finance, technology, lifestyle, e-commerce, real estate, etc.). Currently, she is working as Assistant Manager - Content @MyMoneyMantra, and writes blogs & webpages on financial products (loans, credit cards, insurance, financial policies by government, mutual funds, etc.
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