Bank of Baroda Personal Loan Customer Care

Bank of Baroda has toll-free numbers for all phone banking services and consumer queries. You can contact the phone banking executive regarding any query or complaint and raise a service request. Following are the Bank of Baroda personal loan customer care numbers to contact Bank of Baroda without any charges:

• Bank of Baroda personal loan toll free numbers: 1800 102 4455/ 1800 258 44 55.
• Toll-free number for PMJDY customers: 1800 102 7788.
• Customer service number for NRI customers of the bank: +91 79-49044100/ +91 79-23604000 
   

Follow the steps given below after calling at the toll-free Bank of Baroda loan department contact number i.e., 1800 102 4455/ 1800 258 44 55:

• You will hear an audio saying “Welcome to Bank of Baroda phone banking services”.
• Choose the language you prefer. You can press 1 for Hindi, 2 for English, and 3 for any other language.
• Pick from the following services as per your requirement after choosing your preferred language:
  • Press 1 for loss of card and unauthorized transactions
  • Press 2 for banking services
  • Press 3 for product information
  • Press 4 for NRI 
• For home loan-related queries, you have to press 3. 
• After pressing 3, choose from the following options as per your requirement:
  • Press 1 for account related queries
  • Press 2 for product information
  • Press 3 for deposit interest rate
  • Press 4 for loan interest rate
  • Press 5 for wealth management
  • Press 6 Branch and ATM locator.
• Now press 2 for product information choose from the following options as per your requirement:
  • Press 1 for deposit products
  • Press 2 for retail loan products
  • Press 7 for previous menu
  • Press 8 for main menu
  • Press 9 to talk to a customer care agent
• Press 2 to learn more about Bank of Baroda personal loan offers. Choosing this option will connect you to a customer care agent from whom you can get all the necessary information.

Following are the toll-free Bank of Baroda digital loan customer care number: 

• 1800 258 44 55
• 1800 102 44 55

Follow the steps mentioned below to submit your complaint about Bank of Baroda personal loan online:

• Go to Complaint Management System by clicking the link: (https://bit.ly/3pntlHe)
• Click on the “Online Complaints/Track Status/ Feedback” tab.
• Enter all the relevant information in the fields including loan account number, what the complaint is about, description of the complaint, your name, mobile number, email address, region of the account, branch of the account, a brief description of the complaint, and so on.
• Enter the ‘Captcha text’ 
• Now click on the ‘Submit Complaint’ option to proceed.

Following are the steps to be followed for grievance redressal process:

• Register your grievance online from the grievance redressal portal. 
• After the grievance has been registered, a Unique Tracker ID will be generated. You will require this ID for quoting future interactions.
• If you do not receive any satisfactory response, you can escalate your concern to the Regional Level with the Tracker ID.
• If the grievance is not redressed properly, you can again escalate it to the Zonal Level by quoting the Tracker ID.
• If the issue is still not resolved at Zonal Level, you can now flag it to the Principal Nodal Officer by quoting the Unique Tracker ID.