HDFC Credit Card Customer Care Delhi


You can share all your credit card queries to HDFC Bank by visiting the nearest bank branch in Delhi. Locate the nearest HDFC bank branch here: https://www.hdfcbank.com/branch-atm-locator . You can either write your complaint in the complaint's register or meet the branch manager and share your woes.

HDFC toll free credit card customer care hotline number

Alternatively, you call HDFC toll free credit card customer care number: 1800 266 4332.

The services are available on all days 8 am to 8 pm. Make sure you call from the registered mobile number and have your credit card number and pin ready with you. You can also consider contacting HDFC Bank Credit Card Delhi Customer Care number:

HDFC Credit Card Customer Care Number- Delhi & NCR011-61606161

If you are travelling in other cities in India, use following helpline numbers:

CityToll-Free Numbers
Ahmedabad079-61606161
Bengaluru080-61606161
Chennai044-61606161
Kolkata030-61606161
Hyderabad040-61606161
Mumbai022-61606161
Patna1860 266 6161
Pune020-61606161
Chandigarh0172-6160 616
Indore0731-6160 616
Jaipur0141-6160 616
Lucknow0522-6160 616


 

Postal Address of HDFC Grievance Redressal Officer for Credit Cards:

Manikandan PS

Grievance Redressal Officer
HDFC Bank Cards Division
8, Lattice Bridge Road, Thiruvanmiyur
Chennai 600041.

Step 3: Contact Principal Nodal Officer

In the maximum number of cases, you will get a resolution within 10 days. However, if you are still dissatisfied with the treatment of your complaint, write to the principal nodal officer of HDFC Bank.

HDFC Bank's Principal Nodal Officer: Ms. Zenobia Neville Mehta

Contact Details:

HDFC Bank Ltd
5th Floor, Tower B,
Peninsula Business Park,
Lower Parel West,
Mumbai 400013

Contact Number: 022- 62841505

Fax Number: 022-30788580

For a resolution to your concerns in the Delhi NCR itself, contact HDFC Delhi Nodal Officer.

HDFC Credit Card Customer Care Email

Another method to raise your complaint is by writing your query. You can write an email or send a post, according to your convenience. You can send mail by filling an online form on the bank's website. The process is instant and hassles free.

Write your mail to customer care here:

https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx

HDFC Customer Care Contact Details

To send posts, use following contact details:

HDFC customer care address for regular posts:

Manager
HDFC Bank Cards Division
PO BOX # 8654
Thiruvanmiyur
PO Chennai - 600 041

HDFC customer care address for couriers:

Manager
HDFC Bank Cards Division
# 8, Lattice Bridge Road
Thiruvanmiyur
Chennai - 600 041

You can make use any of these methods to initiate the first contact with the bank and register your complaint. This will generate a complaint reference number that will help you communicate and follow-up on this query later on.

Step 2: Raise Complaint to the next level. Wait for 7-10 days for a resolution after step 1. However, if you do not get the bank's response in time, share your complaint with HDFC complaint grievance officer (CGO).

You can either fill an online form to email your case directly to HDFC complaint grievance officer:

https://leads.hdfcbank.com/applications/webforms/apply/grievance_redressal_form.asp

Or, call or write to CGO for fast resolution for your complaint.

HDFC Grievance Redressal Cell for Banking Products1800224060
HDFC Grievance Redressal Cell for Credit Cards044- 23625600

You can call these numbers from Monday to Saturday between 9:30 am to 5:30 pm on all working days. These numbers are not available on 2nd & 4th Saturdays, Sundays and other Bank Holidays.

Contact Details of HDFC Delhi Nodal Officer:

HDFC Delhi Nodal OfficerMr. Santosh Sinha

Address: HDFC Bank House, Vatika Atrium, A - Block, Golf Course Road, Sector 53, Gurgaon - 122002

Contact Number: 0124 4664245

Phone Banking: Delhi: 6160 6161

Email:bohdfcdel@hdfcbank.com

HDFC International Customer Care Contact Points

NRI HDFC customers must use HDFC International Customer Care Toll Free Contact Numbers:

USA855-999-6061
Canada855-999-6061
Singapore800-101-2850
Kenya0-800-721-740
Other Countries91-2267606161

For Kenya: Service accessible on Safaricom fixed and mobile network, Airtel fixed and mobile network & Orange mobile network.

For all other countries: Local call charges apply.

NRI can Email their complaints to nri@hdfcbank.com

If you have any product query for HDFC credit cards and other financial products contact Toll Free MyMoneyMantra Number: 1800 103 4004, or write to contactus@mymoneymantra.com
 

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