HDFC Home Loan Customer Care

HDFC Bank is a pioneer Home loan lender in India. Whether you need a small Home Loan or seek a big-ticket loan for your dream home, you can expect fast approval from HDFC Bank with a host of benefits. The HDFC Bank assures highly attractive rate of interest and feature-rich Loan for each customer. Both salaried individuals and self-employed professionals can expect fast HDFC Home Loan approval.

HDFC customer support and customer care team is always at the forefront to help the clients. Realising the significance of transparent and effective customer relationship, the bank assures multiple channels of contact points for customers. You can instantly get an answer to your queries in a number of ways.

Visit the Bank Branch

The HDFC bank has a robust network of bank branches and ATM centers. You can visit the nearest bank branch and meet the HDFC officials to register your complaint. You can write your complaint on the complaints? register book or dropbox meant for the same.

Instant EVA CHAT

Another hassle-free method is by visiting the official website and chat with EVA. You can instantly seek answer to common customer queries such as Tracking Application Status, Accessing Customer Care numbers, Interest Rates & Eligibility Offers, Reset IPIN, Block Card, Pay Bills, Recharge, etc by chatting with interactive chat service. Besides, an HDFC Home Loan assistant is also available for chat on the official site.

You can also access answers to frequently asked questions on the website.

HDFC Home Loan Customer Care Toll-Free Number

Assuring timely redressal of customer queries, the HDFC Bank assures customer care helpline facility for loan customers on all days, including bank holidays. You can contact HDFC Home Loan customer care toll-free number: 18002583838

HDFC City-wise Helpline Numbers

City

Helpline Number

Ahmedabad

+91 (79) 66307000

Bangalore

+91 (80) ? 41182000

Bhubaneswar

+91 0674-6633300

Chandigarh

+91 (172) 3989123

Chennai

+91 (44) 23739400

Coimbatore

+91 (422) 4301100

Dehradun

18604204222

Hyderabad

+91 (40) 66475001

Indore

+91 (0731) ? 4223300

Jaipur

+91 (141) 4140888

Kochi

+91 (484) 6661200

Kolkata

+91 (33) 6655 6655

Lucknow

+91 (522) 3989123

Madhya Pradesh

+91 (731) 4433333

Mumbai(Deposits)

+91 (22) 67546060

Mumbai(Home Loans)

+91 (22) 66636000

Nagpur

+91 (712) 2566000

Nashik

+91 (253) 6606000

New Delhi

+91 (11) 41115111

Pune

+91 (20) 25505000

Raipur

+91 (771) 4243100

Surat

+91 (261) 4141212

Trivandrum

0471 ? 3020300

Vadodara

+91 (265) 2308400


Alternatively, you can also use HDFC direct line numbers shared below:

City Name

Phone Number

Ahmedabad

079 61606161

Bangalore

080 61606161

Chandigarh

0172 6160616

Chennai

044 61606161

Cochin

0484 6160616

Delhi and NCR

011 61606161

Hyderabad

040 61606161

Indore

0731 6160616

Jaipur

0141 6160616

Kolkata

033 61606161

Lucknow

0522 6160616

Mumbai

022 61606161

Pune

020 61606161


Alternatively, write your complaints related to Home Loan directly here:

https://www.hdfc.com/write-to-us/complaints

HDFC Social Media Contact Points

If you want to move your complaint fast, shout out at any of these HDFC Social Media Channels:

LinkedIn

www.linkedin.com/company/hdfc

Twitter

https://twitter.com/HomeLoansByHDFC

Facebook

https://www.facebook.com/HDFCHomeLoanExperts

Youtube

https://www.youtube.com/user/hdfcltd

You can chat, post or send a direct message on these channels.

HDFC Bank Corporate Office Contact Address

If you want to send your queries by correspondence to the corporate office, here are contact details:

HDFC Corporate Office Address:

HDFC House, H T Parekh Marg,
165-166, Backbay Reclamation,
Churchgate,Mumbai - 400 020.

For Deposits, contact: +91 (22) 66316060

For other queries, contact: +91 (22) 66316000

For Housing Loans in Mumbai: +91 (22) 66636000

Fax: +91 (22) 22046834

The service is available from Monday to Friday between 9:30 am to 5:15 pm

HDFC Grievance Redressal Policy

If You do not get satisfactory resolution at any of the above-discussed steps, you can approach HDFC Grievance Redressal Officer. Please share the SRN while accessing these channels.

You can directly access Grievance Redressal Form here:

https://leads.hdfcbank.com/applications/webforms/apply/grievance_redressal_form.asp

For banking related queries, contact Grievance Redressal Cell on Helpline number 1800224060 from Monday to Saturday between 9:30 am to 5:30 pm.

For Credit Cards, call 044- 23625600 from Monday to Saturday between 9:30 am to 5:30 pm

The facility is not available on Bank holidays, including second & fourth Saturdays and all Sundays.

You can contact Grievance Redressal Cell on the following address:

Contact Details of Grievance Redressal Cell, Banking Products & Depository Services

Contact Details of Grievance Redressal Cell, Credit Cards

Ms. Punam Umesh Naik,
Grievance Redressal Officer,

Grievance Redressal Cell, HDFC Bank Ltd,

2nd Floor, Zenith House,
Mahalaxmi,

Mumbai-400034.

Manikandan PS,

Grievance Redressal Officer,
HDFC Bank Cards Division,

8, Lattice Bridge Road,
Thiruvanmiyur,

Chennai 60004

Contact Details of HDFC Bank Principal Nodal Officer and Zonal Officers:

In case you do not get a response even after contacting the Grievance Redressal Cell, consider contacting the Zonal Nodal Officers or HDFC Principal Officer to get the quick response to your issue. Here are the contact details:

Ms. Zenobia Neville Mehta

HDFC Principal Nodal Officer

HDFC Bank Ltd.
5th Floor, Tower B,
Peninsula Business Park,
Lower Parel West,
Mumbai 400013

Contact Number: 022- 62841505

Fax Number: 022-30788580


Zonal Officers Contact Details:

Nodal Officer

Location

Contact Details

Mr. Sundar Krishnamoorthy

Andhra Pradesh, Telangana

Contact Number: 040-30091327

Hyderabad: 61606161,

Rest of AP & Telangana: 1860 267 6161

( Phone Banking)

Email: bohdfchyd@hdfcbank.com

Mr. Ramadoss Ramaswamy

Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland and Tripura

Contact Number: 033-44065165

Assam/ Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura: 1860 267 6161
( Phone Banking)

Email : bohdfcasm@hdfcbank.com

Mr. Ramadoss Ramaswamy

Bihar

Contact Number: 033-44065165

1860 267 6161 (Phone Banking)


Email : bohdfcptn@hdfcbank.com

Mr. Vikas Vijayvergiya

Chhattisgarh

Contact Number: 74898 60375

Indore: 6160 616

Rest of Madhya Pradesh / Chhattisgarh: 1850 267 6161

(Phone Banking)

Email : bohdfcrai@hdfcbank.combohdfcrai@hdfcbank.com

Mr. Santosh Sinha

Delhi

Contact Number: 0124 4664245

Delhi: 6160 6161

(Phone Banking)

Email:

bohdfcdel@hdfcbank.com

Ms. Alpa Kothar

Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu

Contact Number: 079-66001069

Ahmedabad: 6160 6161

Rest of Gujarat: 1860 267 6161

(Phone Banking)

Email: bohdfcahm@hdfcbank.com

Mr. Santosh Sinha

Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh

Contact Number: 0124 4664245

NCR: 61606161

Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Gautam Budh Nagar districts of Uttar Pradesh: 1860 267 6161

(Phone Banking)

Email: bohdfcdel@hdfcbank.com

Mr. Ashok Puri

Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana

Contact Number: 0172 -3924866

Fax: 0172- 3924997

Chandigarh: 6160 616

Punjab, Himachal Pradesh, Haryana:1860 267 6161

(Phone Banking)

Email : bohdfccgh@hdfcbank.com

Mr. Santosh Sinha

Jammu and Kashmir

Contact Number: 0124 4664245

Jammu & Kashmir : 1860 267 6161

(Phone Banking)

Email : bohdfcjammu@hdfcbank.com

Mr. Ramadoss Ramaswamy

Jharkhand

Contact Number: 033-44065165

1860 267 6161

(Phone Banking)

Email : bohdfcrnc@hdfcbank.combohdfcrnc@hdfcbank.com

Mr. Anuraag Gupta

Karnataka

Contact Number: 9336820290

Bangalore: 6160 6161

Rest of Karnataka: 1860 267 6161

(Phone Banking)

Email: bohdfcblr@hdfcbank.com

Mr. Jitheesh Janardhanan

Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region)

Contact Number: 9387642746

Fax No: 0471 3076894


Kochi: 6160 616

Rest of Kerala, Union Territory of Puducherry (only Mahe Region), Union Territory of Lakshadweep: 1860 267 6161
(Phone Banking)

Email: bohdfctrv@hdfcbank.com

Mr. Ravi Mukherjee

Districts of Mumbai, Mumbai Suburban and Thane

Contact Number: (022) 33958663

Mumbai: 6160 6161

Rest of Maharashtra & Goa: 1860 267 6161

(Phone Banking)

Email : bohdfcmum@hdfcbank.com

Mr. Vikas Vijayvergiya

Madhya Pradesh

Contact Number: 74898 60375

Indore: 6160 616

Rest of Madhya Pradesh: 1860 267 6161

(Phone Banking)

Email: bohdfcbpl@hdfcbank.com

Mr. Ravi Mukherjee

Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa

Contact Number: (022) 33958663

Rest of Maharashtra & Goa: 1860 267 6161

(Phone Banking)

Email: bohdfcmum@hdfcbank.com

Mr. Ramadoss Ramaswamy

Odisha

Contact Number: 033-44065165

1860 267 6161

(Phone Banking)

Email : bohdfcbnr@hdfcbank.com

Ms. Parul Sharma

Rajasthan

Contact Number: 0141-2353326

Jaipur - 6160616

Rest Of Rajasthan - 1860 267 6161

(Phone Banking)

Email: bohdfcjpr@hdfcbank.com

Mr. Sujith Krishnan

Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands

Contact Number: 044 28616424

Chennai: 6160 6161
Rest of Tamil Nadu / Pondicherry, Andaman and Nicobar Islands: 1860 267 6161

(Phone Banking)

Email : bohdfcchn@hdfcbank.com

Mr. Sameer Tiwari

Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor, and Amroha (Jyotiba Phule Nagar)

Contact Number: 0522-3019135

Fax: 0522-3010243

Lucknow: 0522 -6160 616 Rest of

Uttar Pradesh : 1860 267 6161
(Phone Banking)

Email : bohdfckpr@hdfcbank.com

Mr. Sameer Tiwari

Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor, and Amroha (Jyotiba Phule Nagar) Dehradun

Contact Number: 0522-3019135

Fax: 0522-3010243

Rest of Uttar Pradesh & Uttarakhand: 1860 267 6161

(Phone Banking)

Email : bohdfcddn@hdfcbank.com

Mr. Ramadoss Ramaswamy

West Bengal and Sikkim

Contact Number: 033-44065165

Fax: 033-30273620


Kolkata: 6160 6161

Rest of West Bengal / Sikkim: 1860 267 6161

(Phone Banking)

Email: bohdfckol@hdfcbank.com

Banking Ombudsman

The HDFC Bank assures effective response on time; however if the banking officials fail to provide a satisfactory response to you even after one month of raising the concern, you can contact RBI appointed Baking Ombudsman Representative.

Further, for any Home Loan query or to know about best credit offers contact MyMoneyMantra Home Loan Support Team at 1800 103 4004. Write your requests here: contactus@mymoneymantra.com

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