HDFC Personal Loan Customer Care

HDFC Bank is a leading private sector bank in India. Being the second largest bank of the nation, HDFC bank serves the maximum number of customers after state-owned SBI Bank in personal banking and retail banking products. Be it a Deposit Account, Personal Loan, Home Loan, Credit Card or more, HDFC stands ahead of its competitors. The success of the banking major owes to its host of customer-friendly policies.

The bank has outlined a clear and transparent Customer Grievance Redressal Policy on its website. From Personal Loan application status to Personal Loan balance status, Top-Up Loan eligibility, repayment schedule and much more, you can instantly access answer to the most common queries without delay.

The HDFC Bank has extended multiple channels to resolve consumer queries and complaints. You can Email, Call, Visit or Write to customer care, according to your preference.

HDFC Bank Personal Loan Toll-Free Hotline Number

Valuing customer ease and satisfaction, HDFC Bank extends its customer care toll-free pan India service for Personal Loan and other loan products on all weekdays, including weekends and bank holidays. You can contact the helpline numbers from 8 am to 8 pm every day to share your views, feedback, and queries.

HDFC Bank Personal Loan Toll-Free Hotline Number

18002583838

 

HDFC Landline Customer Care Number

61606161 (prefix STD code)

City Wise HDFC Helpline Numbers

City HDFC Helpline Numbers

Ahmedabad

+91 (79) 66307000

Bangalore

+91 (80) - 41182000

Bhubaneswar

+91 0674-6633300

Chandigarh

+91 (172) 3989123

Chennai

+91 (44) 23739400

Coimbatore

+91 (422) 4301100

Dehradun

18604204222

Hyderabad

+91 (40) 66475001

Indore

+91 (0731) - 4223300

Jaipur

+91 (141) 4140888

Kochi

+91 (484) 6661200

Kolkata

+91 (33) 6655 6655

Lucknow

+91 (522) 3989123

Madhya Pradesh

+91 (731) 4433333

Mumbai(Deposits)

+91 (22) 67546060

Mumbai(Home Loans)

+91 (22) 66636000

Nagpur

+91 (712) 2566000

Nashik

+91 (253) 6606000

New Delhi

+91 (11) 41115111

Pune

+91 (20) 25505000

Raipur

+91 (771) 4243100

Surat

+91 (261) 4141212

HDFC International Customer Care Toll-Free Numbers

The bank further extends dedicated Toll-Free Helpline Numbers for Non Resident Indian (NRI) Customers. The facility is available 24X7.

For Account Opening Assistance

USA

855-207-8106

Canada

855-846-3731

UK

800-756-2993

Singapore

800-101-2798

Existing Account holders

USA

 

Canada (Toll-Free)

855-999-6061

Singapore (Toll-Free)

800-101-2850

Other Countries-

91-2267606161

HDFC Customer Care Contact Address:

For writing a complaint by post, use the following address:

HDFC Bank Ltd.,
New Bldg; "A" Wing 2nd floor,
26-A Narayan Properties,
Chandivali Farm Road,
Off Saki Vihar Road, Chandivali,
Andheri (East), Mumbai-400 072

HDFC Social Media Contact Points

Alternatively, you can also use any of the HDFC Social Media Channels to raise your concerns with the bank. In most cases, you will get a reply the same day. You can post your query or send a direct message here.

LinkedIn

https://www.linkedin.com/company/hdfc

Twitter

https://twitter.com/HomeLoansByHDFC

Facebook

https://www.facebook.com/HDFCHomeLoanExperts

Youtube

https://www.youtube.com/user/hdfcltd


HDFC Grievance Redressal Policy

Being an HDFC Personal Loan Customer, you can conveniently raise a complaint by making a call, visiting the bank branch or writing a mail or post. The bank ensures hassle free redressal of your concerns.

You can register your complaint online by filling a form here:

https://leads.hdfcbank.com/applications/webforms/apply/HDFC_CustomerCenter/Customer_Center.aspx

If your query is not resolved within 7 to 10 days, you can fill a grievance redressal form here:

https://leads.hdfcbank.com/applications/webforms/apply/grievance_redressal_form.asp

The bank clearly defines the timelines for redressal of customer woes at each stage. If you do not get a satisfactory response to your query, approach the grievance redressal officer, followed by Nodal Officer and other senior officials of the bank.

The senior management is well involved in escalated queries to ensure the satisfaction of customers.

HDFC Regional Officers' Contact Details

Name of HDFC Nodal Officer and Area of Operation Contact Details

Mr. Sundar Krishnamoorthy

Area of Operation: Andhra Pradesh, Telangana

Contact Number: 040-30091327

Hyderabad: 61606161,

Rest of AP & Telangana: 1860 267 6161

(Phone Banking)

Email: bohdfchyd@hdfcbank.com

Mr. Ramadoss Ramaswamy

Area of Operation: Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, and Tripura

Contact Number: 033-44065165

Assam/ Arunachal Pradesh / Manipur / Meghalaya / Mizoram / Nagaland / Tripura: 1860 267 6161
( Phone Banking)

Email: bohdfcasm@hdfcbank.com

Mr. Ramadoss Ramaswamy

Area of Operation: Bihar

Contact Number: 033-44065165

1860 267 6161 (Phone Banking)

Email : bohdfcptn@hdfcbank.com

Mr. Vikas Vijayvergiya

Area of Operation: Chhattisgarh

Contact Number: 74898 60375

Indore: 6160 616

Rest of Madhya Pradesh / Chhattisgarh: 1850 267 6161

(Phone Banking)

Email: bohdfcrai@hdfcbank.combohdfcrai@hdfcbank.com

Mr. Santosh Sinha

Area of Operation: Delhi

Contact Number:0124 4664245

Delhi: 6160 6161

(Phone Banking)

Email: bohdfcdel@hdfcbank.com

Ms. Alpa Kothar


Area of Operation: Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu

Contact Number: 079-66001069

Ahmedabad: 6160 6161

Rest of Gujarat: 1860 267 6161

(Phone Banking)

Email: bohdfcahm@hdfcbank.com

Mr. Santosh Sinha

Area of Operation: Haryana (except Panchkula, Yamuna Nagar, and Ambala Districts) and Ghaziabad and Gautam Budh Nagar districts of Uttar Pradesh

Contact Number: 0124 4664245

NCR: 61606161

Haryana (except Panchkula, Yamuna Nagar and Ambala Districts) and Gautam Budh Nagar districts of Uttar Pradesh: 1860 267 6161

(Phone Banking)

Email: bohdfcdel@hdfcbank.com

Mr. Ashok Puri

Area of Operation: Himachal Pradesh, Punjab,Union Territory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana

Contact Number: 0172 -3924866

Fax: 0172- 3924997

Chandigarh: 6160 616

Punjab, Himachal Pradesh, Haryana:1860 267 6161

(Phone Banking)

Email: bohdfccgh@hdfcbank.com

Mr. Santosh Sinha

Area of Operation: Jammu and Kashmir

Contact Number: 0124 4664245

Jammu & Kashmir: 1860 267 6161

(Phone Banking)

Email: bohdfcjammu@hdfcbank.com

Mr. Ramadoss Ramaswamy

Nodal Officer, Jharkhand

Contact Number: 033-44065165

1860 267 6161

(Phone Banking)

Email:bohdfcrnc@hdfcbank.combohdfcrnc@hdfcbank.com

Mr. Anuraag Gupta

Area of Operation: Karnataka

Contact Number: 9336820290

Bangalore: 6160 6161

Rest of Karnataka: 1860 267 6161

(Phone Banking)

Email: bohdfcblr@hdfcbank.com

Mr. Jitheesh Janardhanan

Area of Operation: Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region)

Contact Number: 9387642746

Fax No: 0471 3076894

Kochi: 6160 616

Rest of Kerala, Union Territory of Puducherry (only Mahe Region), Union Territory of Lakshadweep: 1860 267 6161
(Phone Banking)

Email: bohdfctrv@hdfcbank.com

Mr. Ravi Mukherjee

Area of Operation: Districts of Mumbai, Mumbai Suburban and Thane

Contact Number:(022) 33958663

Mumbai: 6160 6161

Rest of Maharashtra & Goa: 1860 267 6161

(Phone Banking)

Email: bohdfcmum@hdfcbank.com

Mr. Vikas Vijayvergiya

Area of Operation: Madhya Pradesh

Contact Number: 74898 60375

Indore: 6160 616

Rest of Madhya Pradesh: 1860 267 6161

(Phone Banking)

Email: bohdfcbpl@hdfcbank.com

Mr. Ravi Mukherjee

Area of Operation: Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) and Goa

Contact Number: (022) 33958663

Rest of Maharashtra & Goa: 1860 267 6161

(Phone Banking)

Email: bohdfcmum@hdfcbank.com

Mr. Ramadoss Ramaswamy

Area of Operation: Odisha

Contact Number: 033-44065165

1860 267 6161

(Phone Banking)

Email: bohdfcbnr@hdfcbank.com

Ms. Parul Sharma

Area of Operation: Rajasthan

Contact Number: 0141-2353326

Jaipur - 6160616

Rest Of Rajasthan - 1860 267 6161

(Phone Banking)

Email: bohdfcjpr@hdfcbank.com

Mr. Sujith Krishnan

Area of Operation: Tamil Nadu, Union Territories of Puducherry (except Mahe Region) and Andaman and Nicobar Islands

Contact Number: 044 28616424

Chennai: 6160 6161
Rest of Tamil Nadu / Pondicherry, Andaman and Nicobar Islands: 1860 267 6161

(Phone Banking)

Email: bohdfcchn@hdfcbank.com

Mr. Sameer Tiwari

Area of Operation: Uttar Pradesh (excluding Districts of Ghaziabad, Gautam Buddha Nagar, Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor, and Amroha (Jyotiba Phule Nagar)

Contact Number: 0522-3019135

Fax: 0522-3010243

Lucknow: 0522 -6160 616 Rest of

Uttar Pradesh : 1860 267 6161

(Phone Banking)

Email: bohdfckpr@hdfcbank.com

Mr. Sameer Tiwari

Area of Operation: Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor, and Amroha (Jyotiba Phule Nagar) Dehradun

Contact Number: 0522-3019135

Fax: 0522-3010243

Rest of Uttar Pradesh & Uttarakhand: 1860 267 6161

(Phone Banking)

Email : bohdfcddn@hdfcbank.com

Mr. Ramadoss Ramaswamy

Area of Operation: West Bengal and Sikkim

Contact Number: 033-44065165

Fax: 033-30273620

Kolkata: 6160 6161

Rest of West Bengal / Sikkim: 1860 267 6161

(Phone Banking)

Email: bohdfckol@hdfcbank.com

HDFC Principal Nodal Officer's Contact Details:

However, if your complaint is not resolved in time, contact HDFC Principal Nodal Officer by a call, fax or email.

Principal Nodal Officer for HDFC Bank Ltd

Ms. Zenobia Neville Mehta

HDFC Bank Ltd.

5th Floor, Tower B,

Peninsula Business Park,

Lower Parel West,

Mumbai 400013

 

Call here: 022-62841505

Fax Number: 022-30788580

You can register your complaint to PNO online here:

https://leads.hdfcbank.com/applications/webforms/apply/complaint_form_new.asp

Banking Ombudsman

If your queries remain unresolved even after 30 days of lodging a complaint and contacting senior management, you can approach RBI appointed independent Banking Ombudsman.

For any type of product query for a personal loan, contact MyMoneyMantra. You can contact MMM Call Centre at 1800 103 4004 or write to contactus@mymoneymantra.com. A Personal Loan Expert will call you and assist you to avail the most affordable Personal Loan according to your needs.

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