Home Credit offers instant personal loans up to Rs. 2 Lakhs at affordable interest rates ranging from 24% to 49% p.a., processing fee of up to 5%, and repayment tenure of 6 to 36 months. These loans can be used for all your financial needs, including travel, medical emergencies, wedding, home renovation, education, and so on. Customers may contact the Home Credit customer care department for several reasons, such as queries related to personal loans, services, grievance redressal, and so on. The Home Credit customer care department can be reached via call, email, branch office visit, and other ways.
You can contact at the following Customer Care Numbers for any queries regarding Home Credit Personal Loans:
Keep your Contract Number or Registered Mobile Number handy for verification purpose if you are an existing customer of Home Credit.
If you have already contacted Home Credit customer number given above and still not convinced with the proposed resolution or if you did not get the response within the committed timeline, you can escalate your concern, complaint or feedback to the Grievance Redressal Officer of Home Credit through any of the following ways:
Mr. Rahul Chauhan, Grievance Redressal Officer,
Customer Care Department
Home Credit India Finance Private Limited
DLF Infinity Towers, Tower C, 3rd Floor,
DLF Cyber City Phase II, Gurgaon-122002, India
If you are still not satisfied with the resolution provided by the Grievance Redressal Officer, then you can contact the lender’s ombudsperson and escalate your issue. The ombuds office usually resolves all concerns within a TAT of 30 days of the issue being raised to the ombuds office.
You can reach out to the company’s ombudsperson through any of the following ways:
Home Credit India Finance Private Limited,
Infinity Towers, Tower C, 3rd floor, DLF Phase-2, Gurgaon-122002, India
If the above home credit loan number or emails are not satisfying you can search for “home credit office near me” and visit the nearest office.
You can submit your complaints, queries, concerns and suggestions through the lender’s website by following the below-mentioned steps:
Ahead of festival season, Kotak Mahindra Bank has announced Rs 999 flat processing fee offer on Personal Loans. Customers can avail of instant approvals on personal loan applications up to Rs. 20 Lakhs at lowest interest rate starting at 10.25% p.a for maximum of 5 years.
Know how good your score is
Get insights on how to improve it
Unlock offers as per your score
You can contact service for Home Credit through any of the following ways:
Yes. Home Credit is an international non-banking financial company or NBFC founded in 1997 in the Czech Republic and headquartered in the Netherlands.
If you have any dispute that needs to be settled down with Home Credit, you can reach the company’s grievance redressal officer through email, visiting the Home Credit office, writing a letter to the concerned officer, or calling at the Home Credit India customer care number. If you are not satisfied with the resolution offered by the officer, you may contact the lender’s ombudsperson.
Although the Home Credit phone number is available on all days between 9:00 AM - 6:00 PM, its online chatbot ‘Khushi’ is available 24×7.