Axis Bank Personal Loan Customer Care

Axis Bank is one of the popular and fast-growing private sector banks in India. The banking major extends diversified financial products and services for a varied group of customers. Whether you need a Personal Loan, Credit Card, financing for MSME, Agriculture and more, Axis Bank has customised retail and commercial product for each customer. The bank extends dedicated customer service for each customer segment.

Axis Bank Personal Loans come with a bouquet of benefits. It is completely hassle-free to contact the Axis Bank Customer Care Team at your convenience. You can call, visit or seek customer service support online.

Axis Bank Personal Loan Customer Care Helpline

Axis Bank believes in extending customised services for each customer. Keeping diversification of customer needs in mind, the bank has various customer care helpline numbers dedicated for different concerns. These are toll-free hotline numbers and can be accessed from any mobile or landline number in India. A separate customer care number is also aligned for outside India customer calls.

Axis Bank Customer Care Hotline Numbers

Axis Bank Personal Loan Customer Care Helpline

1800 233 5577

Axis Bank Phone Banking Customer Care Helpline Numbers


1-800-103-5577 (Agri and Rural)
+91-22-67987700 (For customers calling from outside India)

Axis Bank Non-Toll-Free Number to India


Check Status of Your Current Complaint


Please note that loan services can be availed from 9 A.M. to 9 P.M. between Monday to Saturday. The service is not available on Sundays and national holidays.

Axis Bank Postal Address:

In case you need to write your complaint or requests concerning Personal Loan, use the following addresses:

Axis Bank Corporate Office Address:

Axis Bank Limited,
'Axis House,'
C-2, Wadia International Centre,
Pandurang Budhkar Marg,
Worli, Mumbai - 400 025

Axis Bank Corporate Office Contact Number:

Fax: +91-22-24251800

Axis Bank Registered Office Address:

Axis Bank Limited,
'Trishul, '3rd Floor,
Opp. Samartheshwar Temple,
Near Law Garden,
Ellisbridge, Ahmedabad - 380 006

Axis Bank Registered Office Contact Number: +91-79-66306161

Fax: +91-79-26409321

Axis Bank Personal Loan Customer Care Online Support:

One of the most convenient ways to contact your bank is by seeking support online. Whether you need to send feedback or seek redressal of an issue or want to request any information, online you can process the same without any hassle.

  • You can either choose to write an email directly to your bank on the customer care email ID or fill the online form on the official website for the same.

Axis Bank Customer Care Email ID:

  • You can seek an answer to most of your Personal Loan related queries here:

  • If your email remains unanswered, seek assistance here:

Axis Bank Social Media Contact Points

Another fast method to seek the resolution to your queries is by contacting your bank on any of its Social Media channels. Social Media has become one of the best mediums to improve customer relationships these days. By writing to your bank on Social Media, you could be rest assured for same day complaint acknowledgement.

Axis Bank on Facebook

Axis Bank on Twitter

Axis Bank on Youtube

Axis Bank on Instagram

Axis Bank's Grievance Redressal Policy

Axis Bank has a clearly outlined Grievance Redressal Policy. You can seek answers to your queries within three stages.

Stage 1: Contact your bank by a call, email, online form or post (As discussed above). You can also register your first complaint by visiting the nearest bank branch.

Stage 2: If you do not get any answer or satisfactory response to your query at step 1, you can escalate the complaint to Nodal officer or fill the grievance redressal form.

You can send email to Nodal Officer by following this link:

Axis Bank Redressal Form can be found here:

Region-wise Axis Bank Nodal Officer Contact Details

Nodal Officer and Area Covered Axis Bank Nodal Officer Contact Details

Mr. Nand Kishore Chawla

Location: Andhra

Axis Bank Ltd. Circle Office,

DNO 40-1-55, VVR Square, 2nd floor, Kalanagar, Benz Circle,

Vijayawada - 520010

Email Id:

K Srinivasa Rao

Location: Bangalore

Axis Bank Ltd., 41, Seshadri Road, Anand Rao Circle,

Bangalore 560009



Location: Bhopal


Axis Bank Ltd. Bhopal Circle Office,

"The Infinity," 2nd Floor, M.P Nagar, Zone II,

Bhopal- 462011 (Madhya Pradesh).

Email ID:

Ajit Kumar Tripathy

Location: Bhubaneshwar

Axis Bank Ltd. Bhubaneswar Circle Office,
Plot No. -1, Ground Floor, Nandi Ghosh Estates,
Bapuji Nagar,

Bhubaneswar, Pin No. 751009.

Email ID:

G Raghavan


Location: Chennai

Axis Bank Ltd.Chennai Circle Office, III Floor, No.82,

Dr.Radhakrishnan Salai, Mylapore, Chennai-600004

Email ID:

V Ramanathan

Location: Coimbatore

Axis Bank Ltd. 214, 1st Floor, DB Road, RS Puram,



Email ID:

Gurmeet Singh Bhatia

Location: Dehradun

Axis Bank Ltd. 1st Floor Sri Ram Arcade,

74 Rajpur Road, Dehradun,

Uttarakhand 248001.


Email ID:

Kumar Sanjeet

Location: Delhi I

Axis Bank Ltd, Axis House, Plot No. I-14, Tower - T1,

5th Floor, Jaypee Greens, Wish Town, Sector 128

Noida Uttar Pradesh - 201304,

Email ID:

Prashant Khanduri

Location: Delhi II

Axis Bank Ltd, SCO 29 3rd floor,

Sector 14(Near Huda Office)
Gurugram - 122001


Email ID:

T. Purushottam Rao

Location: Gujarat

Axis Bank Ltd. 7 Geet gunjan , Dayal Baug Society ,

Opp Kubereshwar Mahadev, Manjalpur .

Vadodara 390011

Email ID:

Subimal Saha



Axis Bank Ltd. 5 Shakespeare Sarani,

Kolkata Circle Office, Kolkata-700071


Email ID:

Raj Kumar Jain

Location: Lucknow

Axis Bank Ltd., Circle Office, 1st Floor, UPRNSS

Building, G-4/5-B, Sector 4, Gomti Nagar Extension,

Near CMS School Lucknow - 226010

Email ID:

Alok Srivastava

Location: Mumbai

Axis Bank Ltd, 2nd Floor, Corporate Park 2, Behind

Swastik Chambers, Sion Trombay Road, Chembur

East, Mumbai 400071

Email ID:

Harendrasingh Rawat

Location: Nagpur


Axis Bank Ltd, Circle Office, 3rd Floor, Buty Building,

Above Bank of India, RT Road, Civil Lines,

Nagpur- 440001,

Email ID:

Arindam Basu

Location: North East

Axis Bank Ltd. Circle Office, Chibber House 3rd floor, G.S.Road, Guwahati-781005

Email ID:

Debaraj Maharana

Location: Panchkula

Axis Bank Ltd. S.C.O. 390, Sector 20, Urban Estate,

Panchkula - 134 112

Email ID:

Girish Dubey

Location: Patna

Axis Bank Ltd. Circle Office, 2nd Floor, Plot No . 136,

Patliputra Colony, Near Sai Mandir,

Patna (Bihar) 800013

Email ID:

Sadashiv Patil

Location: Pune

Axis Bank Ltd. Pune Circle Office,

Unit No. 4, Ground Floor, Godrej Castlemaine,

Plot No. 155, Sangamwadi, Sassoon Road,

Off Bundgarden Road, Next to Ruby Hall, Pune - 411001.

Email ID:

Jaideep Kaul

Location: Punjab

Axis Bank Ltd. 3rd Floor, SCO 369-370, Sector 34A,


Email ID:

Abhay Kumar Deepak

Location: Raipur

Axis Bank Ltd.

Raipur Circle Office 2nd floor, Simran Tower, Jeevan

Bima Marg, Raipur, Chattisgarh-492001

Email ID:

Dibyendu Banerjee

Location: West Bengal

Axis Bank Ltd, West Bengal & Sikkim Circle

7th Floor, Nagaland House, 11, Shakespeare Sarani,

Kolkata - 700071



Stage 3: If you do not get a resolution to your query after contacting the Nodal Officer, you can contact the Principal Nodal Officer. If the PNO fails to respond to your query, approach RBI appointed Banking Ombudsman.

Axis Bank Principal Nodal Officer Contact Details:

Mr. P Ganesh
Designation: Senior Vice President
2nd floor, The Ruby,
9- Senapati Bapat Marg,
Dadar, Mumbai - 400028.

Email ID:

Contact Number:
022- 24252525

Alternatively, you can also fill online form on the website.

Axis Bank International Helpline Numbers

NRI customers can use following Axis Bank international helpline numbers:
Country International Customer Care Number


1855 205 5577


0808 178 5040


800 1206 355


1855 436 0726


1800 153 861

Saudi Arabia

800 850 0000


8000 3570 3218


00 800 100 348


800 11 300

Non-Toll-Free Number India Number for international contact

+91 40 67174100


For any product queries, contact MyMoneyMantra customer care at 1800 103 4004. This is a toll-free number. You can also write to for sharing your Personal Loan requirement. Our Loan Expert would guide and assist you to find the most affordable loan from the comfort of your home.

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