Hello,

Guest!

How to Activate CitiBank Credit Card? - All You Need to Know

Updated on: 14 Dec 2021 // 6 min read // Credit Cards
Author :(524 posts)
image

How to Activate CitiBank Credit Card? - All You Need to Know

If you recently got your CitiBank credit card, and are wondering how to activate CitiBank credit card, here is all you need to know to activate your CitiBank credit card. Also, find other details related to it to help with the process. 

CitiBank in India allows its customers to enjoy several benefits and other facilities for using their cards. However, it can get tricky to activate a new credit card. Here are several ways that you can follow to activate the credit card that you recently borrowed.

How to activate your CitiBank credit card online?

If you want to avoid offline methods for the extra hassle, it adds to the entire procedure. You can gain by learning how to activate CitiBank credit card India through online methods.

Online methods are feasible, instant, and take away less time to activate your credit card without any further hassle.

There are two ways to activate your CitiBank credit card in India via online methods.

  1.  Activate your new credit card through your net banking account. To follow this procedure, you must have a net banking account that will be used to activate your credit card. It is the most feasible option out there to follow, specifically for first-time users.
  2.  Another simple and feasible method is mobile banking. It is easy, instant, gives you quick results, and is free from extra hassles.

 These two are the most feasible options for you if you want to avoid offline methods for several factors. Read on and get a better understanding of these methods.

How to Activate CitiBank Credit Card through Netbanking?

Net banking is an easy and convenient way for anyone who wants a hassle-free and easy activation process that gives them instant results in minutes.

If you are wondering how to activate CitiBank credit card through your net banking account, here are the steps that you need to follow:

  •  To follow the net banking method, first, you need to visit the official CitiBank online page.
  • If you are a first-time user, you will be asked to register yourself. And if you are a regular user, you can simply log in using your credentials.
  • After successfully logging into your account, you will need to press the card activation option available on the homepage itself.
  • After that, you will need to enter the proper card details such as your card number, expiry date, and exact birth date for further steps.
  • Thoroughly go through all the information that you recently put and, after verifying, hit the submit button after entering your ATM PIN.
  • An OTP gets sent to the mobile number you registered with the bank. 
  • After putting the OTP, click on the continue button, and you will be done.

How to Activate CitiBank Credit Card through Mobile Banking?

If you want to avoid offline methods as well as the net banking method and are wondering how to activate CitiBank credit card using the mobile banking option, here are the steps that you need to follow:

  •  The first step for activating your credit card through mobile banking is to visit the Citi mobile app.
  • You will need to click on the 'register or activate a card' option for further steps.
  • They will ask for the picture of your credit card that you need to take from the side where the card number is printed. Take the picture clearly so that you do not have to face any further issues during the procedure.
  • After that, you will be required to select credit card PINs and services. You will need to generate a PIN and the particular card you want to activate. After entering your PIN property, check the details, including your mobile number, before hitting the submit button.
  • You will need to verify your OTP was sent to your registered mobile number or your preferred email address. After this procedure gets over, click on the next button to answer a few final security questions.

How to Activate CitiBank Credit Card Offline?

If you want to avoid the online procedures to activate your CitiBank credit card, there are a few offline methods that you can follow.

Although offline methods take more time than online methods, they are completely safe and ensure your privacy properly. If you don't want to take the chance to go for any online method, here are the two ways you can try: 

  1. The safest option to activate any card would be to contact the customer care services of the bank, talk to them and get them to help you through the process.
  2. Another feasible method for those who want to follow the offline ways would be to use the ATM method.

Let's look at these methods thoroughly to make it even easier for you to follow them properly.

How to Activate CitiBank Credit Card through an ATM?

If you are a first-time user, generating the PIN at an ATM is the best option for you to go for. If you are wondering how to activate CitiBank credit card easily and how you can get the credit card PIN at an ATM, here is what you need to do:

  • To generate the PIN through the ATM, visit your nearest ATM and slide your card to the ATM first.
  • You have to pick your preferred language to move further with the activation process.
  • Click on ' Create PIN using OTP.'
  • After clicking on the option, a one-time password will be sent to your registered mobile number for verification.
  • You must enter the OTP and create a PIN of your choice.
  • After that, verify all the details you currently put in to avoid further inconvenience and click 'submit' once done.

After following these steps properly, the bank will send you a message saying your PIN has been successfully generated. Remember that you need to change your PIN to ensure the safety of your card. Contact your bank in case you do not receive any confirmation from them.

How to Activate CitiBank Credit Card via Customer Care?

Taking the help of the customer care services of the bank can be the safest and the most feasible once it comes to several ways that you can follow to activate your credit card.

It is the most secure and instant process you can follow if you wonder how to activate CitiBank credit card India following offline methods.

To activate your CitiBank credit card for your customer care, the steps that you need to follow I mentioned here:

  •  You need to dial their toll-free number 18602102484. Make sure you call from your mobile number registered to your bank account to avoid any inconvenience during the procedure.
  • The customer care representative will ask you a few questions regarding your personal and financial details for the verification process.
  • They will give you clear directions on what you need to follow further to activate your credit card.
  • If you want to change your PIN for safety purposes, call their hotline number and enter your credit card number. After that, select the option 'for PIN services,' and an OTP will be generated and sent to your mobile number. Enter this OTP to verify yourself and create a new PIN for your use.

Make sure to call the customer care services between 9 AM to 7 PM from Monday to Saturday except for national holidays.

These are the several ways you can follow to activate your CitiBank credit card in India. Analyze the steps you need to follow for all the methods and go for the one that suits you the most.

FAQs

✅What are the documents required to verify my identity?

Ans: The main documents that you will need to verify your identity or your passport, Aadhaar card, driving license, and your PAN account number.

✅ How many types of CitiBank PINs are there?

Ans: there are three types of beans that you get as a CitiBank customer. APIN is mostly required at ATMs. IPIN is the PIN that you need to use while logging into your CitiBank online or banking portal.TPIN is required when you want to transact using the 24 hours CitiBank services.

✅ How can I generate TPIN and IPIN?

Ans: To generate a TPIN or an IPIN, you need to use your internet or mobile banking account. If you want to avoid the online methods, you can also go for the 24 hour CitiBank helpline services.

✅What is the validity period for my CitiBank credit card?

Ans: CitiBank credit cards generally come with a three-year validity period.

✅ Can I use my CitiBank credit card internationally?

Ans: Some cards can be used internationally, and some cards cannot be used internationally, depending on the type of card you are using.