IDFC Credit Card Customer Care Number

To assist its credit card customers regarding its credit card products, IDFC First Bank provides customer care service. The IDFC credit card customer care number can be used for an array of reasons. These numbers can be used by personal as well as business credit card customers to get answers to their questions.

  • Customer Care Number
  • Overseas Number
  • Customer Care Address
  • Customer Care Email Address
  • Contact Details

IDFC Bank Credit Card Customer Care Number

To assist its customers regarding its credit cards and other products, IDFC First Bank provides customer care service. You can reach the IDFC credit card customer care number at 1800 10 888 to enquire about anything related to credit cards and other products, such as IDFC credit card application status, product details, IDFC credit card bill payment, etc. The IDFC First Bank credit card customer care number is available 24/7 all days of the year. Personal as well as business credit cardholders can use this customer service for many reasons.

IDFC Credit Card Customer Care Overseas Number

IDFC First Bank credit card customers who live abroad can contact the IDFC credit card customer care team for any complaints or queries by using the overseas IDFC credit card helpline numbers mentioned below:

CountryNumberToll-Free/Local
Australia1800314585Toll-Free
Bahrain80006082Local
Belgium3228962986Local
Canada18337039811Toll-Free
Germany8001815050Toll-Free
Hongkong852 30082199Local
Ireland35315712658Local
Italy390230578885Local
Netherlands31207971718Local
Oman80074528Toll-Free
Qatar00 800 100 089Toll-Free
Saudi Arabia8008500980Toll-Free
Singapore800 101 4006Toll-Free
Spain34935472751Local
Switzerland41225449992Local
UAE8000 187 922Toll-Free
UK448000 478 414Toll-Free
USA18337039805Toll-Free

IDFC Bank Credit Card Customer Care Address

If you don’t find any satisfactory resolution from the IDFC Bank credit card customer care number, you can visit or send your concern by post to the following addresses:

Registered Office Address: 

IDFC FIRST Bank Ltd

KRM Tower, 7th Floor, No. 1,

Harrington Road, Chetpet,

Chennai - 600031, Tamil Nadu, India

Corporate Office Address:

The Square, C-61,

G Block, Ground Floor

To 8th Floor Bandra Kurla

Complex, Bandra East,

Mumbai - 400051

IDFC Bank Customer Care Email Address

If you can’t reach the IDFC First credit card customer care number, you can contact IDFC credit card customer care through email service. 

IDFC credit card customer care email id: Email us at banker@idfcfirstbank.com.

IDFC Bank Offices Contact Details

Existing IDFC First Bank customers can contact the IDFC First Bank credit card customer care numbers mentioned below for Credit Cards, Loans, Accounts and Other banking services:

  • Customer Care: 1800 10 888 

You may call this number 24x7 all days of the year.

You may also contact the customer care team of IDFC First through WhatsApp Banking

Number to connect on WhatsApp: 95555 55555

IDFC Credit Card Customer Care Number FAQs

IDFC First Bank has created an escalation matrix for its customers to help them raise levels of complaints in case a solution is not arrived at. In case of any concern or dissatisfaction regarding the services received from the bank, the customer can escalate the issue to the Principal Nodal Officer at the bank via phone or email:

Contact No: 1860 500 1111

Address: IDFC FIRST Bank Ltd

KRM

Tower, 7th Floor, No. 1,

Harrington

Road, Chetpet,

Chennai -

600031, Tamil Nadu, India

E-mail: banker@idfcfirstbank.com

There are various levels to address an issue to ensure that it is handled efficiently.

Level I

You can write directly to the email id given below for escalation.

banker@idfcfirstbank.com

Level II

If a complaint is not satisfactorily resolved, the customer can escalate the concern to the next level. You can escalate the matter to the Principal Nodal Officer at the above-mentioned contact detail.

Level III

The last level of escalation is the Senior Management in IDFC First Bank. You can email directly to the senior management of IDFC First Bank to get a resolution for your matter.

If you still have not received a satisfactory response from the bank, you can contact the Banking Ombudsman. The contact details are available at all branches of the bank and on its website.

The solution for any complaint registered will be handled in 30 days’ time as per the grievance redressal process of the bank.

The customer support number of IDFC First Bank credit cards for rural customers is 1800 10 888.

The toll-free number of IDFC First Bank credit card department is 1800 10 888.