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IndusInd Bank Credit Card Customer Care

If you have IndusInd Bank Credit Card and you have credit card-related queries, you can contact the dedicated helpline i.e., IndusInd Bank Credit Card Customer Care Number for speedy redressal. The bank provides a unique IndusInd Credit Card Customer Care Number for each city. You can also contact the bank through IndusInd Bank Customer Care Email ID.

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Indusind Bank Credit Card Customer Care

Need Help with IndusInd Bank Credit Card issues? You can contact IndusInd Bank Credit Card Customer Care for any credit card-related issues. You have applied for a credit card and need t know the status of the application, you can call IndusInd Bank Credit Card Application Status Customer Care. For suspicious transactions using your credit card, you can call the IndusInd Credit Card Customer Care No to report the transaction as well as block the card. Get all the information about different Customer Care numbers from this article.

IndusInd Bank Credit Card Customer Care Number (24x7 City-Wise)

The IndusInd Bank Credit Card Customer Care No you can contact 24 x7 are given below. The IndusInd Credit Card Customer Care Number given below is for customers within India. Ensure to make the call from the mobile number registered with the bank

  • 1860 267 7777
  • +91 22 4220 7777

A cardholder in Delhi can raise the credit card queries by dialing the IndusInd Bank Customer Care no Delhi -1860 267 7777. For any credit-related issues faced by customers from Bangalore the IndusInd Bank Credit Card Customer Care Number, Bangalore will be 1860 267 777. Likewise, the cardholder residing in Mumbai can contact IndusInd Bank Credit Card Customer Care Number Mumbai 1860 267 7777 for any credit card-related issues.

In general, the IndusInd Credit Card Customer Care toll-free number for all the customers in India will be 1860 267 7777

IndusInd Bank Credit Card Missed Call Service

At present IndusInd Bank has the missed call facility only for getting the account balance, last 5 transactions, mini statement, and other savings/current account-related details. For any Credit Card related services, you will have to either call on IndusInd Bank Credit Card Customer Care Number or apply for Indus Alerts i.e., Credit Card Alert Service.

IndusInd Bank Credit Card Customer Care Service on SMS

You can use the IndusAlerts for credit card-related alerts like current available balance, latest statements, request for IVR OTP, blocking the card, the total amount due, minimum amount due, accumulated reward points, the due date for credit card bill payment, etc. All you have to do is to format the message for the individual query as shown below and send an SMS to 5676757.

SMS FORMAT

QUERY DETAILS

STMT<SPACE>XXXXMinimum Amount Due, Total Amount Due and Payment Due date as per the last statement generated
BALE<SPACE>XXXXAvailable credit limit
RBALE<SPACE>XXXXReward Points till date
ESMT<SPACE>XXXXLatest statement by Email
BLOCK<SPACE>XXXXBlock the card
OTPC<SPACE>XXXXIVR OTP for Primary Credit Card

XXXX are going to be the last four digits of your credit card.

To avail of the IndusAlerts service, the credit card should be an active one and the mobile number must be the one registered with the bank.

IndusInd Bank Credit Card Enquiries

Enquiries related to IndusInd Bank Credit Card can be made from all over India from your home as well, with just a phone call to IndusInd Credit Card Customer Care or by writing to IndusInd Bank Credit Card Customer Care Email Id.

The credit card inquiry could be about the accumulated reward points, the total amount due or the minimum amount due as per the latest statement generated, the due date of credit card bill payment, the billing cycle, the available credit limit, reporting of suspicious transactions, request for blocking of the card, procedure for credit card replacement, etc.

You can call the following IndusInd Credit Card Customer Care No given below

  • 1860 267 7777
  • +91 22 42207777

You can use the IndusInd Bank Credit Card Customer Care Email ID given below for all your queries

  • For All Customers: reachus@indusind.com
  • For NRI Customers:nri@indusind.com
  • Exclusive Customers: exclusive@indusind.com
  • IndusInd Customer Care: customercare@indusind.com

Whenever you are raising a query you should have the credit card number handy and if a call is made it should be from the mobile number that is registered with the bank. For the latest statement through email ID, you should provide the Email ID that is registered with the bank.

IndusInd Bank Credit Card International Helpline Number

If as an international customer you have an issue with your credit card you can raise a query by calling the IndusInd Credit Card Customer Care Number dedicated to international customers i.e., +91 022 4220 7777.

Alternatively, you can also write on IndusInd Bank Credit Card Customer Care Email ID nri@indusind.com.

IndusInd Bank Credit Card Grievance Redressal

There are various levels of Grievance Redressal Escalation depending on the customer’s satisfaction with regard to the solution to their query.

Level 1

You can initiate the complaint/query by calling the IndusInd Bank Credit Card Customer Care Number 1860 267 7777/1800 209 0061. International customers can call the IndusInd Credit Card Customer Care Number +91 22 4220 7777.

You can also send an email to IndusInd Credit Card Customer Care Email Id premium.care@indusind.com.

You can also write to

Head – Card Services at

701/801 Solitaire Corporate Park

167, Chakala Andheri (East), Mumbai-400 093.

Once the complaint or query is registered, it will take 7 working days for them to process the complaint/query and get back to you.

Level 2

If the solution given by the IndusInd Bank Customer Care is not satisfactory you can escalate the query/complaint to the next level i.e., to the Nodal Officer and the Chief Customer Service Officer of the bank. The Nodal Officer is the customer service implementing authority for all queries/complaints of the bank.

The Nodal Officer for IndusInd Bank is Mr. Vikas Nigam. You can contact the Nodal Officer through phone, Email and also can write to him.

Mr. Vikas Nigam

Senior Vice President & Principal Nodal Officer

IndusInd Bank Ltd. 2nd Floor, Building No.7,

Solitaire Corporate Park Chakala,

Andheri (E), Mumbai- 400093.

E-mail: nodal.officer@indusind.com

Tel. No.: (022) 6641 2267

Fax: (022) 6641 2318

Level 3

If the resolution to your query/complaint by the Nodal Officer is not satisfactory, the query/complaint can be escalated to the Internal Ombudsman. The Chief Customer Service Officer is also the Internal Ombudsman and carries the responsibility of resolving all the complaints that are escalated from the Nodal Officer’s level. The final solution for the issue will be awarded by the Internal Ombudsman.

IndusInd Bank Nodal Officer Contact Details

There is a dedicated Nodal Officer for each Zone. The Nodal Officers' contact details for different Zones are given below.

ZoneName and Contact Details of Zonal Officer
Karnataka

Mr. Prabhu Sivaramakrishnan

IndusInd Bank Ltd

4th Floor, No. 87

Bull Temple Road, Basavanagudi

Bangalore 560004


 

Landline: 080 - 45673123

Email: boiblbang@indusind.com


 

Odisha

Mr. Abhijit De

IndusInd Bank

Bhubaneswar Regional Office

1st Floor N-5/542, IRC Village

Nayapalli

Bhubaneswar- Odisha-751015



 

Landline: 0674-2362646

Mobile: 7894404403

Email: boiblbhub@indusind.com


 

Gujarat, Union Territories of Dadra and Nagar Haveli, Daman and Diu

Mr Mandar Juvekar

IndusInd Bank

Ahmedabad Zonal Office

2nd Floor, Parkar House

Beside Radisson Blu Hotel

Panchwati Cross Road, Law Garden Road Ahmedabad-380006



 

Madhya Pradesh and Chattisgarh

Mr Pushpendra Singh Tomar

IndusInd Bank Ltd

Regional Office Plot No.7

Ground Floor, Kwality Business Centre

M.P. Nagar Zone-II, Bank Street

Bhopal - 462011


 

Landline: 0755- 2550288

Mobile: 8823060000

Email: boiblbhop@indusind.com

Himachal Pradesh, Punjab, Union Territory of Chandigarh and Panchkula, Yamuna, and Ambala Districts of Haryana

Mr. Amit Kumar Sharma

IndusInd Bank Ltd.

Chandigarh Branch S.C.O.53-54

Sector 8-C, Madhya Marg

Chandigarh - 160018


 

Landline: 0172 5213129

Email: boiblchand@indusind.com



 

Tamilnadu, Union Territory of Puducherry (except Mahe Regions) and Andaman and the Nicobar Islands

Mr. Sivaraman Jayaraman

115, G N Chetty Road

T Nagar

Chennai - 600 001


 

Landline: 04428346029

Mobile: 8939932665

Andhra Pradesh and Telangana

Mr. Anilkumar Tavvala

IndusInd Bank Ltd

#1-10-72, 4th Floor

Ashok Janardhan Chambers

Nalli Silks Building, Begumpet

Hyderabad - 500016


 

Landline: 040-66595286

Email: boiblhyde@indusind.com




 

Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, and Tripura

Mr. Sajesh Nair

IndusInd Bank Ltd.

Regional Office

Saket Building, 6th Floor

44 Park Street

Kolkata 700 016


 

Land Line: 033 30073378

Mobile: 9836044486

Email: boindusindbankguwa@indu sind.com


 

Rajasthan

Mr. Manish Mehta

IndusInd Bank

Regional Office

2nd Floor B-10-1

Govind Marg, Adarsh Nagar

Jaipur - 302004


 

Landline - 0141-4182965

Email: boibljai@indusind.com



 

Uttar Pradesh (except districts of Ghaziabad and Gautam Buddha Nagar) and Uttarakhand

Mr. Deepak H Gupta

Indusind Bank Ltd

Regional Office

1st Floor, 628/10A

Faizabad Road Indiranagar

Lucknow - 226010


 

Landline: (0522) - 4933943

Mobile: 9352203341

Email: boiblkanp@indusind.com




 

Maharashtra and Goa

Mr. Rakesh Ranjan

IndusInd Bank Ltd

1001, Ground floor

Solitaire Corporate Park

167, Guru Hargovindji Marg,

Chakala

Andheri (East) Mumbai-400093


 

Landline: 022-6641 2200 / 022 6641 2217

Fax 022-6641 2318

Email: boiblmahgoa@indusind.com


 

West Bengal and Sikkim

Mr. Karunakant Singh

IndusInd Bank Ltd.

Saket, 44, Park Street

6th Floor

Kolkata - 700016


 

Landline: 033 40813275

Mobile: 9830223231

Email: boiblkol@indusind.com



 

Delhi, Jammu, and Kashmir

Mr. Rajesh Kumar Mahajan

IndusInd Bank Ltd,

Vasant Kunj Office T3 TO T8

3rd Floor

Vasant Square Mall, Vasant Kunj

New Delhi - 110070


 

Landline: 011 49522500 Ext 519

Email: boibldelhi@indusind.com


 

Jharkhand and Bihar

Mr Abhijit Chowdhury

IndusInd Bank Ltd

Regional Office

Markandey Complex

Gayatri Mandir Road, Kankarbag

Patna - 800 020


 

Landline: 0612 3035700

Mobile: 9874396633

Email: boiblpatna@indusind.com

abhijit.chowdhury@indusind.com


 

Kerala, Union Territory of Puducherry (only Mahe Region) Union Territory of Lakshadweep

Mr Madhu Mathews

IndusInd Bank Ltd,

Thiruvananthapuram Branch

Vellayambalam Sasthamangalam Road, Sasthamangalam P.O, Thiruvananthapuram


 

Landline: 0471-4100811

Email: boiblthiruv@indusind.com




 

Uttarakhand and seven districts of Uttar Pradesh viz., Saharanpur, Shamli (Prabudh Nagar), Muzaffarnagar, Baghpat, Meerut, Bijnor and Amroha (Jyotiba Phule Nagar)

Mr Amit V Jain

IndusInd Bank Ltd.

Meerut Branch, Ground Floor

"Tyagi Market"

no.22, Tej Garhi, Garh Road, Meerut

Uttar Pradesh, 250004


 

Landline: 0121-2603447

Mobile: 9839111540


 

Chattisgarh

Mr. Brajesh Tiwari

IndusInd Bank Ltd.

Colors Mall, Gr floor

NH 43, Pachpadi Naka

Raipur - 492006


 

Landline: 0771 4024918

Mobile: 7566282282


 

Jammu & Kashmir

Mr. Gaurav Arora

IndusInd Bank Ltd

Gupta Towers

Bahu Plaza Rail Head Complex

Jammu 180004


 

Landline: 0191-2470248

Mobile: 8716910000


 

IndusInd Bank Credit Card Customer Care Postal Address

The IndusInd Bank Credit Card Customer Care Postal Address is given below and you can write to this address with regard to your credit card queries/complaints

Head - Customer Care

OPUS Center

Andheri (East)

Mumbai 400093

Other Ways to Connect with IndusInd Bank’s Credit Card Customer Care

You can contact the IndusInd Credit Card Customer Care through the dedicated telephone numbers for different credit card variant.

Credit Card VariantTelephone Numbers and other contact details
Indulge Credit Card

24 x7 Contact Numbers

1860 267 7777

+91- 22 - 42207777

Email id:Indulge.care@indusind.com


 

Address:

IndusInd Bank Ltd,

PO Box 9421,

Chakala MIDC,

Andheri (E), Mumbai - 400 093


 

Platinum Credit Card

Iconia Credit Card

Platinum Select Credit Card

Platinum Aura Edge Credit Card

Platinum Aura Credit Card

World Miles Platinum Credit Card

IndusInd Bank Jet Airways Voyage Credit Card

24 x7 Contact Numbers


 

1860 267 7777

+91- 22 - 42207777

Email Id:Premium.care@indusind.com


 

  

Classic Credit Card

Gold Credit Card

Business (gold) Credit Card

24 x 7 contact numbers


 

1860 500 5004

+91- 22 - 44066666


 

Email Id:Cards.care@indusind.com


 

Address:

IndusInd Bank Ltd

PO Box 9421

Chakala MIDC

Andheri (E), Mumbai - 400 093

Pinnacle Credit Card

Legend Credit Card

IndusInd Bank Jet Airways Odyssey Credit Card

World Miles Credit Card

Signature Credit Card

24 x 7 Contact Numbers


 

1860 267 7777

+91- 22 - 42207777


 

Email Id:Priority.care@indusind.com


 

Address:

IndusInd Bank Ltd

PO Box 9421

Chakala MIDC

Andheri (E), Mumbai - 400 093

Frequently Asked Questions

✅What is the IndusInd Bank Credit Card Customer Care No for cardholders who stay abroad?

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The IndusInd Bank Credit Card Customer Care No for cardholders who stay abroad is 

+91 22 4220 7777

✅If I have a query regarding my credit card application which Email ID I will have to write to?

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The IndusInd Bank Credit Card Customer Care Email ID for query regarding credit card application is Premium.care@indusind.com

There are dedicated Email Id for different credit card variants. What is the IndusInd Credit Card Customer Care Email ID for Pinnacle Credit Card?

The IndusInd Credit Card Customer Care Email ID for Pinnacle Credit Card is Priority.care@indusind.com

✅Which is the IndusInd Bank Credit Card Customer Care toll-free number the customers in India should call?

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The customers in India can call the IndusInd Bank Credit Card Customer Care toll-free number 1860 267 7777

✅Can we contact the IndusInd Bank Credit Card Customer Care 24 x 7?

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Yes. You can contact the IndusInd Bank Credit Card Customer Care  round the clock on the toll-free number 1860 267 7777.