SBI Credit Card Customer Care

To ensure seamless and world-class customer support, the SBICard has created a user-friendly online platform wherein users can sign-in and register their complaints and concerns in a private window. With every communication, you get a unique customer reference number that can be shared for further correspondence.

Additional Info: Also check SBI Balance Check Toll-Free Number

SBI Credit Card Customer Care Contact Points

If you have a complaint or a concern that is not listed above, call the SBI credit card customer helpline between 8 AM to 8 PM from Monday to Saturday.

SBI credit card customer care numbers are:

SBI credit card customer care toll-free number: 1800 180 1290;

SBI credit card customer care regular numbers: 1860 180 1290; 39 02 02 02 (Prefix local STD code)

Also Check: SBI CIBIL Score

You can log in and send a mail to raise an issue or share feedback.

Or, email to SBI credit card customer care at: feedback@sbicard.com

For, unresolved queries reach at:

nodalofficer@sbicard.com

customerservicehead@sbicard.com

ceo@sbicard.com

Corporate credit card users can reach here:

sbicorporate.services@sbicard.com

Tweet your concerns directly to SBI customer care on @SBICard_Connect

Additional Info: Also check SBI Balance Check Toll-Free Number

You can write your grievances to SBI Customer Services Manager:

Manager- Customer Services 
SBI Cards & Payment Services Pvt.Ltd. 
DLF Infinity Towers, 
Tower C, 12th Floor, 
Block 2, Building 3, DLF Cyber City, 
Gurgaon -122002 (Haryana) India

If you are dissatisfied with the response, you can escalate your query and review the Escalation Matrix online here:

https://www.sbicard.com/en/webform/escalate-login.page

You can also contact Grievance Redressal Officer:

Ms. Rupali Bhardwaj 
Principal Nodal Officer 
DLF Infinity Towers, Tower C, 10th-12th Floor, 
Block 2, Building 3, DLF Cyber City, Gurgaon -122002 (Haryana) India.Or, walk into the nearest SBI credit card branch.

Note: know about the SBI PAPL Loan & get it instantly.

In case of a card loss or suspicion of a fraudulent activity take following steps:

1. Log on to sbicard.com
2. Click 'Block Lost Stolen Card'
3. Confirm Card Block

You can also SMS BLOCK XXXX to 5676791 from your registered mobile number.

(XXXX = Last 4 digits of your SBI Card)

You can also call customer care Helpline numbers as shared above.

Also Read: What is CIBIL Dispute?

For the loss of SBI Corporate Card, when you require urgent cash outside India, call 24X7 Visa toll-free helpline number for emergency card related assistance within 3 working days of the loss.

You will be provided with a replaced emergency card with a validity of 30 days.

Contact SBI Card helpline after your return to India.

Cash disbursement is only available for card members having cash facility on their card.

SBI is the second largest credit cards provider in India and thus is covered by Reserve Bank of India's Banking Ombudsman Scheme, 2006.

If you do not get a satisfactory response within 30 days of lodging a complaint with SBI, you can approach the Banking Ombudsman.

You can send your queries directly to SBI offices. Contact details are shared below:

Contact number: 1800 180 1290 (toll free) / Dial 39 02 02 02 (prefix local STD code)

Website: www.sbicard.com

Monday to Saturday : 10 am to 4 pm|Not open on 2nd and 4th Saturdays of the month

If you have more queries please contact MyMoneyMantra Customer Care. Being a responsible financial services provider we extend free loan advice to our customers.

You can reach us here:

MyMoneyMantra Toll Free customer care number: 1800 103 4004

MyMoneyManra Customer Care Email ID: contactus@mymoneymantra.com