If you have any concerns or complaints related to ZestMoney, you can reach out to its customer care team through ZestMoney customer care number or any of the following ways. Customers are important for ZestMoney, and it strives very hard to create an experience that is conducive to customers. ZestMoney is obsessed with serving its customers in the best possible way.
You can contact the customer care team of ZestMoney through any of the following ways:
Read on below for more details.
If you have any concerns regarding any transaction or loan, you can report it by filling up an online form. Following are the steps to do the same:
If you are an existing customer of ZestMoney and need immediate assistance regarding ZestMoney products and services, you can call the customer care team of ZestMoney at the following number:
ZestMoney Customer Care Toll Free Number: +91-7440084400
You can call on the above number between 10.00 AM and 6.00 PM from Monday to Friday except public holidays.
You can send your feedback, complaint or query to ZestMoney via email at the following email address: email@example.com
You can also send your complaints to the following registered address of ZestMoney by post:
ZestMoney (Camden Town Technologies Pvt Ltd),
Ground & Third Floor, Indiqube Celestia,
Site No. 19 & 20, Koramangala 1A Block,
Koramangala, Bengaluru, Karnataka - 560034
For any grievances (including concerns about ZestMoney staff behaviour) against ZestMoney, you may contact their representatives at any time between 10.00 AM and 6.00 PM from Monday to Friday (except public holidays). You can reach them via email at firstname.lastname@example.org or by calling Zestmoney customer care number toll free at +91-7440084400. ZestMoney is committed to providing grievance redressal in a timely manner.
Following are the levels of ZestMoney grievance redressal mechanism:
Level 1: Grievance Redressal Official
If you have not received any response from our customer services team, you can address all your grievances at the first instance to the Grievance Redressal Official. Below are the contact details of the Grievance Redressal Official of ZestMoney:
Probal Acharyya - Manager Operations
Phone Number: +91-7440084400
Email ID: email@example.com
Address: ZestMoney (Camden Town Technologies Pvt Ltd), Ground & 3rd Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru, Karnataka - 560034
The Grievance Redressal Official can be reached on the above-mentioned contact number anytime between 10:00 AM and 6:00 PM on weekdays (except public holidays) or via the e-mail address given above. The Grievance Redressal Official will try to resolve your grievance within 15 days from the date of receiving your grievance.
Level 2 - Nodal Officer
If you do not receive a response from the Grievance Redressal Official within 15 days of submitting your complaint, or you are not satisfied with the response provided by the Grievance Redressal Official, you may reach the Nodal Officer on the contact number given below anytime between 10:00 AM and 6:00 PM on weekdays (except for public holidays) or send an email to the Nodal Officer at the below-mentioned e-mail address.
Tushar Chaudhary - Sr. Manager – Business Operations
Phone Number: +91-7440084400
Email ID: firstname.lastname@example.org
Address: ZestMoney (Camden Town Technologies Pvt Ltd), Ground & 3rd Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru, Karnataka - 560034.
ZestMoney has several lending partners. You can reach out to your lender directly by following the steps mentioned below:
ZestMoney has following lending partners that work closely with ZestMoney to help them realise their dream of making life affordable for 300 million households across the nation.
Now get Navi personal loan of Rs. 10,000 to Rs. 20 Lakhs at lowest interest rate starting from just 9.9% per annum. Repay in easy instalments of 3 to 72 months. The processing fee ranges from 2.5% to 6% of the sanctioned limit + GST.
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You can contact the customer care team of ZestMoney in any of the following ways:
ZestMoney customer care is +91-7440084400. You can call on this number anytime between 10.00 AM and 6.00 PM from Monday to Friday except for public holidays.
You can send your feedback, complaint or query to ZestmMoney via email at the following email at email@example.com.