American Express or Amex provides fast resolution for all your credit card-related queries and issues through its 24x7 American Express credit card customer care, email, mobile banking, and offline channels. Below are all the contact details you need to know.
American Express credit card customer service can be reached in various ways and one of the easiest ways is through a toll-free customer care number.
American Express 24x7 Credit Card Customer Care Toll-Free Numbers
You can contact American Express at their following 24x7 toll-free numbers for all your credit card-related queries:
Alternatively, you can also call on +91124-2801800
Toll-free Numbers for Specific American Express Credit Cards:
Credit Card Type | Customer Care Numbers |
---|---|
American Express Payback Credit Card | 1800 419 0726/ 0124 6744144/ 0124 2801093 |
American Express Platinum Travel Credit Card | 1800 419 2122/ 0124-2801122 |
American Express Membership Rewards Credit Card | 0124-280 1418/ 1800 419 0167 |
American Express SmartEarnTM Credit Card | 1800 180 1249/ 0124-280-1101 |
American Express Gold Credit Card | 1800 419 1120/ 0124-2801111/ 91-124-2801122/ 1800 419 2122 |
American Express Platinum Reserve Credit Card | 1800 419 1030/ 1800 180 1030/ 0124-280-1030 |
American Express Platinum Credit Card | 1800 419 1030/ 1800 419 1255/ 1800 180 1255/ 0124-2801444/ 0124-4650244 |
Jet Airways American Express® Platinum Credit Card | 1800 208 1223/ 0124-2801141/ 0124-6744141 |
Air India American Express® Gold Card | 1800 419 1266/ 1800 180 1666/ 91-124-2801666/ 91-124-4650266 |
Air India American Express® Green Card | 1800 419 1261/ 1800 180 1261/ 91-124-4650261/ 91-124-2801261 |
American Express® Corporate Cards | Toll-Free Number | Contact Number |
---|---|---|
American Express® Platinum Corporate Card | 1800-419-1092 | 0124 280 1092 +91-124-280 1092 (When calling from overseas) |
Green & Gold | 1800-419-1222 | 0124 280 1222 +91-124-280 1222 (When calling from overseas) |
Jet Airways American Express® Corporate Card | 1800-419-1199 | 0124 280 1299 +91-124-280 1299 (When calling from overseas) |
If you want to reach out to the American Express credit card customer care number to enquire about your bill or to address any issue regarding card usage, you can do so at any time. There are many ways as mentioned below to contact the American Express customer service team:
American Express has 4 credit card operation centres in India, one each in Gurgaon, Mumbai, Bangalore and Chennai. Following are the city-wise Amex customer care numbers:
City | Address of Card Operation Centre |
---|---|
Bangalore | American Express Banking Corp., Number 30, Salarpuria Techpoint, Oasis Mall, 5th Floor, 100 Ft. Road, Srinivagilu, Ejipura, Koramangala, Bangalore - 560047 |
Chennai | American Express Banking Corp., Regus Citi Centre, 6th Floor, City Centre Mall, Dr Radhakrishnan Salai, Mylapore, Chennai – 600004 |
Gurgaon | American Express Banking Corp., Cyber City, Tower-C, DLF Bldg. No. 8, Sector - 25, DLF City Ph-II, Gurgaon - 122002, Haryana, India |
Mumbai | American Express Banking Corp., One Indiabulls Centre, Tower 2, B Wing, 8th Floor, Jupiter Mills Compound, Elphinstone, Mumbai - 400013 |
If you are traveling abroad, you can contact the following toll-free American express customer service numbers:
Country of Travel | Contact Number |
---|---|
Australia | 1800205898 |
Canada | 18553381204 |
China | 108007141786 |
France | 800914323 |
Germany | 8001830795 |
Hong Kong | 800905903 |
Italy | 800870895 |
Japan | 531161280 |
Saudi Arabia | 8008146320 |
Singapore | 8001012672 |
UK | 8007562970 |
USA | 18554782353 |
You can contact American Express at the following registered office or card operations addresses:
Registered Office & Branch | American Express Banking Corporation, MGF Metropolitan, 7th Floor, Office Block, District Center - Saket, New Delhi - 110017 Contact No: +911 011 66223090 |
Card Operation Centres | American Express Banking Corporation, One World Center, Tower 2, B Wing, 8th floor, Jupiter Mills Compound, Elphinstone, Mumbai - 400013 Contact No: +91 022 39667993/ 618774907590 |
American Express Banking Corporation, No. 30, Salarpuria Techpoint, Oasis Mall, 5th Floor, 100 Ft. Road, Srinivagilu, Ejipura, Koramangala, Bangalore - 560047 Contact No: +91 080 49262620 | |
American Express Banking Corporation, Regus Citi Centre, 6th Floor, City Centre Mall, Dr Radhakrishnan Salai, Mylapore, Chennai - 600004 Contact No: +91 044 42218610 | |
American Express Banking Corporation, India Campus Building, Zone - 6, Block A, DLF Phase - 5, Sector - 43, Gurgaon - 122002 Contact No: 0124 4830883 |
You can take the following steps for grievance redressal of any complaints about your American Express credit card:
Amex Bank credit card customer care email ID is Customerservicesindia@aexp.com.
As an Amex card member, you can reach Amex credit card service agents anytime through your online account at americanexpress.com. After you are logged in, search the "Chat" icon in the bottom corner of the "Home" screen. You can also call them at the phone number on the back of your card.
You can speak to a direct American Express Credit Card live agent by calling at 1-800-419-2122 (toll-free).
American Express 24x7 toll-free helpline numbers for credit card-related queries are: