Credit cards have changed the way we live our lives. The 'buy now, pay later' concept has pushed us into leading an entirely different lifestyle. It comes across as a perfect partner in times of need. The benefits and features that a credit card confers help us enjoy better value for money.
But having said this, the risks associated with a credit card being stolen or lost cannot be undermined. Unauthorized usage on the credit card will not just reflect the outstanding amount in your credit card bill but will add to your financial obligation. Thankfully, banks allow credit cardholders to get their credit cards blocked in the event of a stolen or lost credit card. This reduces the risk of financial liability.
How to Block SBI Credit Cards if Lost or Stolen?
State Bank of India is one of the leading credit card issuers in the Indian market. The bank has a well-structured mechanism in place to guide its credit card customers on how to block SBI credit cards if they are lost or stolen.
It is recommended to get the SBI credit card blocked immediately or as early as possible when a card is lost or stolen. This reduces the risk of financial liability on the credit cardholder. Cardholders can get the SBI credit card blocked through any of the following channels. These include:
Visit the banks' official credit card website www.sbicard.com
Apply for 'Block Credit Card' through SBI's Mobile App YONO
Call 24X7 helpline number @ 39 02 02 02 (prefix local STD code) or call 1860 180 1290 toll free number
Send an SMS to 5676791 from your registered mobile number. BLOCK XXXX (Last four digits of your card number)
One can use any of the four available channels to get the SBI credit card blocked. The credit card is lost or stolen will be blocked permanently. A new credit card will be issued instead upon reissue request.
How to Block SBI Credit Cards via Official Website?
SBI credit card holders can block SBI credit cards via online banking or net banking. The steps involved are:
Log into the bank's official credit card website www.sbicard.com
Log into your net banking account using your login ID and password.
Click on the 'Services' tab
Click on 'Block Lost/Stolen Card'
Choose the card number you want to block in case you have more than one SBI credit card.
Submit the request.
Your SBI credit card will get immediately blocked and there will be an SMS on your registered mobile number intimating the same. You will also receive an email on the registered email ID.
How to Block SBI Credit Cards via SBI Mobile Banking?
Take the following steps on how to block SBI credit card permanently via SBI mobile banking:
Log into your SBI Mobile Banking app YONO and sign in to your account using the MPIN.
Go to the 'Menu' section
Click on 'Service Request'
Click on 'Report Lost/Stolen'
Select the card number, which you want to block in case you have more than one SBI credit card.
Your SBI credit card will be blocked instantly. A confirmation SMS and an email intimating the same will appear in the messaging inbox of your registered mobile number and registered email ID, respectively.
How to Block SBI Credit Card via SBI Helpline Number or IVR
If you want to know how to block SBI credit card via an SBI helpline number or how to block SBI credit card permanently via IVR (Interactive Voice Response), here's help:
Call Toll Free Number 1860 180 1290 or 24X7 helpline number @ 39 02 02 02 (prefix local STD code).
Select the preferred language
Listen to the IVR instructions and follow accordingly
Press 2 to report lost/stolen credit card
Your SBI credit card will get immediately blocked and there will be an SMS on your registered mobile number intimating the same. You will also get an email on your registered email ID.
How to Report SBI Credit Card via SMS
To get your SBI credit card blocked via SMS, send an SMS in the format given below using your registered mobile number.
Type: BLOCK XXXX (XXXX are the last four digits of your SBI Card)
Send SMS to 5676791
The SBI credit card will be blocked immediately. An SMS will flash in the messaging inbox of your registered mobile number, intimating you about the same. You will also receive an email on the registered email ID.
How to block SBI Corporate credit cards when travelling abroad?
To report the loss of SBI Corporate Credit Card when travelling abroad, you may call on a country-specific Visa helpline number. These are:
United States: 1-800-847-2911
Australia: 1-800-125-440
Singapore: 800-110-0344
United Kingdom: 0800-89-1725
Mainland China - South: 10-800-110-2911
Mainland China-North: 10-800-711-2911
Canada: 1-800-847-2911
Hong Kong: 800-96-7025
Japan: 00531-11-1555
FAQs
Once the 'block card' request is successfully submitted through any of the four available channels, you will get a confirmation message via SMS on your registered mobile number and via email on your registered email ID.
In case the block confirmation message is not received, please call the SBI credit card helpline number — 39 02 02 02 (prefixed with the local STD Code) or toll-free number 1860 180 1290.
No, blocking an SBI credit card does not lead to the closure of the credit card account. The balance outstanding on the credit card before the request for lost/stolen is submitted to be repaid on the scheduled due date to avoid late payment charges and penal interest thereon.
Once a credit card is blocked for suspicious or fraudulent transactions, the same card is not reactivated. A new card with a new credit card number will be issued to you on request made via a call centre.
In case the credit card is blocked due to overuse and credit limit utilisation or payment defaults, the same card is unblocked once the outstanding is repaid in full. The reactivation/unblock request is to be submitted within three months, after which a new credit card application is sought.
A replacement fee of Rs. 100 + GST is charged to reissue/replace an SBI credit card.
Searching for how to block SBI credit card permanently, here's help:
Visit the official website www.sbicard.com
Use SBI's Mobile App YONO
Call 24X7 helpline number @ 39 02 02 02 (prefix local STD code) or call toll-free number 1860 180 1290
Send SMS BLOCK XXXX (The last four digits of your card number) to 5676791 from your registered mobile number.
Is my SBI account number and SBI credit card number the same?
No, the SBI account number and SBI credit card number cannot be the same.
If a credit card is blocked for loss/theft, it cannot be reactivated. A new card with a new credit card number will be issued to you,
To block an SBI credit card permanently via IVR (Interactive Voice Response), the steps to be followed are:
Call 24X7 helpline number @ 39 02 02 02 (prefix local STD code) or Toll Free Number 1860 180 1290
Select preferred language for interaction
Listen to the IVR instructions and navigate accordingly
Press 2 to report lost/stolen credit card
SBI credit cards can be blocked/deactivated due to the following reasons:
Over-utilisation of the credit limit
First payment default
Up to 3 consecutive payment defaults
More than six consecutive payments in default will lead to permanent withdrawal of the credit facility.
In case you do not want the credit facility available on your SBI credit card anymore, you can place a block credit card request. Ensure that you have no outstanding dues on the credit card. If a reactivation request is not received within three months of card blocking, the SBI credit card is blocked permanently. However, you can apply for a new credit card subsequently as needed.
In case a credit card is blocked for suspicious activity like loss, theft or fraudulent transactions, it will not affect your CIBIL score.
However, if the SBI credit card is blocked due to reasons like over-utilisation of credit limit, first payment default, or subsequent payment default, it will definitely affect your credit score.
Follow the following steps to block SBI credit cards via mobile banking:
Login to SBI's Mobile banking app YONO using the MPIN
Move to the 'Menu' section.
Tap on 'Service Request'
Tap on 'Report Lost/Stolen'
In case you have more than one SBI credit card, select the credit card number which you want to block from the drop-down.
Submit the request.
Updated On May 20, 2026
Written By
Written By Reshma RawatAssistant Content ManagerCredit Cards, Credit Score, Personal Loan, Home Loan, etc.
Reshma Rawat is a passionate writer with a decade of experience in writing for a variety of domains (finance, technology, lifestyle, e-commerce, real estate, etc.). Currently, she is working as Assistant Manager - Content @MyMoneyMantra and writes blogs & webpages on financial products (loans, credit cards, insurance, government financial policies, mutual funds, etc.).
