ICICI Personal Loan Customer Care

To ease customers' borrowing experience the bank extends dedicated ICICI loan customer care numbers for each city. The interactive voice support is available 24X7 for all banking products.

ICICI Bank Personal Loan Customer Care Helpline Numbers of States

Also Check: CIBIL Score Customer Care Number

NRI customers can contact the following ICICI customer care 24x7 numbers of ICICI Global Offices:

Additional Information know Personal loan Customer Care Details For Different Banks.

If you need to send your complaint by post or attach any documents, use following contact address:

Grievance Redressal and Complaint Escalation

For unresolved queries, call toll-free grievance redressal number or ICICI Bank helpline number 1800 200 3344.

The ICICI complaint no. is available between 9 a.m. to 6 p.m. from Monday to Friday. Make sure you share account name, account number, Service Request Number (SRN) and summary of the complaint while escalating your query.

You can also contact the Personal Loan Head directly. Here are the ICICI Bank customer care number details for the same:

ICICI Head - Credit Cards & Personal Loans:

Mr. S. Roy

General Manager - Head Credit Cards & Personal Loans

ICICI Bank loan customer care number: 022-39337932

You can contact the product head from Monday to Friday between 10:00 a.m. to 5:00 p.m, only on business days.

You can also send email at the below ICICI Bank customer care email id:

E-mail address: headpersonalloans@icicibank.com

Expect a positive reply from ICICI Bank customer care email within four business days.

Also Check: ICICI CIBIL Score

Those who are still dissatisfied by the response from the Zonal Heads can contact the Principal Nodal Officer.

The Principal Nodal Officer

ICICI Bank Ltd

Bandra Kurla Complex

Mumbai 400051

Send email at the below ICICI Bank customer care mail ID:

Email: headservicequality@icicibank.com.

To contact the zonal nodal officers, use the following ICICI Bank loan customer care details:

Contact the Zonal Heads at the ICICI Personal Loan contact numbers mentioned above from Monday to Friday between 10:00 a.m. to 5:00 p.m. The numbers are not available on the bank holidays. You will get a definitive reply within four business days.

Additional Info: Check ICICI Bank Insta OD facility.