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ICICI Personal Loan Customer Care
You can call ICICI personal loan customer care number at 1860-120-7777 for all your personal loan queries. You can check your ICICI Personal loan application status and other details by calling this number. If there are any unresolved queries, you can call ICICI helpdesk at 1800-200-3344 anytime between 9:00 a.m. and 6:00 p.m. from Monday to Friday.
Table of Contents: ICICI Personal Loan Customer Care Helpline Number[Hide]
ICICI Personal Loan Customer Care Helpline Number
To ease customers' borrowing experience the bank extends dedicated ICICI loan customer care numbers for each city. The interactive voice support is available 24X7 for all banking products.
ICICI Bank Personal Loan Customer Care Helpline Numbers of States
| City | Personal Banking |
| Ahmedabad | 07933667777/ 07944455000 |
| Andhra Pradesh | 7306667777 |
| Assam | 9864667777 |
| Bangalore | 08033667777/ 08044455000 |
| Bhopal | 07553366777 |
| Bhubaneswar | 06743366777 |
| Bihar | 8102667777 |
| Chandigarh | 01723366777/ 01724445500 |
| Chattisgarh | 9098667777 |
| Chennai | ICICI customer care toll free number Chennai: 04433667777/ 04444455000 |
| Dehradun | 01353366777 |
| Delhi | 01133667777/ 01144455000 |
| Gurgaon | 01243366777/ 01244445500 |
| Ernakulam | 04843366777 |
| Goa | 9021667777 |
| Gujarat | 8000667777 |
| Haryana | 9017667777 |
| Himachal Pradesh | 9817667777 |
| Hyderabad | 04033667777/ 04044455000 |
| Jaipur | 01413366777/ 01414445500 |
| Jammu & Kashmir | 9018667777 |
| Jharkhand | 8102667777 |
| Karnataka | 8088667777 |
| Kerala | ICICI customer care Kerala: 9020667777 |
| Kolkata | 03333667777 / 03344455000 |
| Lucknow | 05223366777 / 05224445500 |
| Madhya Pradesh | 9098667777 |
| Maharashtra | 9021667777 |
| Mumbai | 02233667777 / 02244455000 |
| Orissa | 9692667777 |
| Panaji | 08323366777 |
| Patna | 06123366777 |
| Punjab | 7307667777 |
| Rajasthan | 7877667777 |
| Raipur | 07713366777 |
| Ranchi | 06513344339 |
| Shimla | 01773366777 |
| TamilNadu | ICICI Tamil customer care: 7305667777 |
| Telangana | 7306667777 |
| Uttar Pradesh | 8081667777 |
| Uttarakhand | 8081667777 |
| West Bengal | 8101667777 |
ICICI Personal Loan International Helpline Numbers
NRI customers can contact the following ICICI customer care 24x7 numbers of ICICI Global Offices:
| Country | HDFC NRI Customer Helpline |
| Bahrain | + 973 17 576 161 |
| Hong Kong | +852-22342651 +852- 22342655 |
| Russia | + 7 495 981 4988 |
| Sri Lanka | + 94 11 4242448 |
Additional Information know Personal loan Customer Care Details For Different Banks.
ICICI Bank Personal Loan Contact Details
If you need to send your complaint by post or attach any documents, use following contact address:
ICICI Bank Registered Office Contact Details: Address: ICICI Bank Tower, Near Chakli Circle, Old Padra Road, Vadodara 390007, Gujarat, India Contact Number: +91-265-6722286 | ICICI Bank Corporate Office Contact Details: Address: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai 400 051. ICICI Bank customer care toll free: +91-22-33667777 Fax: +91-22-26531122 |
Grievance Redressal and Complaint Escalation
For unresolved queries, call toll-free grievance redressal number or ICICI Bank helpline number 1800 200 3344.
| ICICI Helpline for Grievance Redressal | 1800 200 3344 |
The ICICI complaint no. is available between 9 a.m. to 6 p.m. from Monday to Friday. Make sure you share account name, account number, Service Request Number (SRN) and summary of the complaint while escalating your query.
You can also contact the Personal Loan Head directly. Here are the ICICI Bank customer care number details for the same:
ICICI Head - Credit Cards & Personal Loans:
Mr. S. Roy
General Manager - Head Credit Cards & Personal Loans
ICICI Bank loan customer care number: 022-39337932
You can contact the product head from Monday to Friday between 10:00 a.m. to 5:00 p.m, only on business days.
You can also send email at the below ICICI Bank customer care email id:
E-mail address: headpersonalloans@icicibank.com
Expect a positive reply from ICICI Bank customer care email within four business days.
Also Check: ICICI CIBIL Score
ICICI Bank Principal Nodal officer: Contact Details
Those who are still dissatisfied by the response from the Zonal Heads can contact the Principal Nodal Officer.
The Principal Nodal Officer
ICICI Bank Ltd
Bandra Kurla Complex
Mumbai 400051
Send email at the below ICICI Bank customer care mail ID:
Email: headservicequality@icicibank.com.
Contact Details of ICICI Zonal Heads
To contact the zonal nodal officers, use the following ICICI Bank loan customer care details:
| Head North Zone | Mr. Atul Arora (NCR) General Manager Contact Number: 011-33551230 ICICI email id: headnorthzone@icicibank.com |
Mr. Vishal Batra (Rest of North) Joint General Manager Contact Number: 011-33551230 E-mail address: headnorthzone@icicibank.com | |
| Head South Zone: | Mr. Viral Rupani General Manager Contact Number: 080-33551230 ICICI complaint email id: headsouthzone@icicibank.com |
| Head East Zone and Andhra Pradesh and Telangana: | Mr. Sidharatha Mishra Joint General Manager Contact Number: 040-33551230 E-mail address: headeastzone@icicibank.com |
| Head West Zone: | Mr. Bharat Sharma (Greater Mumbai) General Manager Contact Number: 022-33551230 E-mail address: headwestzone@icicibank.com |
Mr. Raghav Singhal (Rest of West) General Manager Contact Number: 022-33551230 E-mail address: headwestzone@icicibank.com |
Contact the Zonal Heads at the ICICI Personal Loan contact numbers mentioned above from Monday to Friday between 10:00 a.m. to 5:00 p.m. The numbers are not available on the bank holidays. You will get a definitive reply within four business days.
Additional Info: Check ICICI Bank Insta OD facility.
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ICICI Personal Loan Customer Care FAQs
What are the methods to contact ICICI Bank for my loan details?
Apart from calling the ICICI personal loan customer care, you can contact the bank regarding your loan details by raising a service request. For a personal loan, you can request for an address modification, interest certificate, foreclosure statement, EMI clearance status, or re-dispatch of a refund cheque. For that, you will need to login to the bank’s website to raise certain types of service requests.
Is ICICI Customer Care 24x7?
Yes you can reach ICICI Bank 24x7 customer care number personal loan for any personal loan related queries or other information as well.
What is the toll free number of ICICI personal loan customer care?
1860-120-7777 is the toll free ICICI loan customer care number.
How to check ICICI Bank personal loan status?
You can check ICICI Bank personal loan status through any of the following ways:
- ICICI Bank’s website using your Reference Number and Form Number. If you forgot your Reference Number you can check the status by filling up your name, date of birth, product (loan type), loan amount, and PAN number.
- ICICI Bank’s iMobile application by entering the required details on the mobile app.
- Calling the ICICI Bank personal loan customer care team on 1860-120-7777 anytime between 08:00 a.m. and 08:00 p.m.
- Visiting the nearest ICICI bank branch. You can locate the nearest ICICI Bank branch by using the Branch Locator given on the ICICI website.
What if customer care is not able to resolve my query regarding ICICI personal loan?
If there are any unresolved queries by ICICI 24 hour customer care, you can call at the ICICI loan enquiry number at 1800-200-3344 anytime between 9:00 a.m. and 6:00 p.m. from Monday to Friday.
