Enjoy convenience banking with 24X7 ICICI Bank Home Loan Customer Care services. Call toll-free number 18601207777 or reach ICICI Bank Home Loan Customer Care via email and SMS. ICICI Bank also offers dedicated city-wise helpline numbers for added convenience. You can also reach ICICI Bank Home Loan Customer Care via social media portals like Linkedin, Facebook and Twitter.
ICICI Bank is a leading public sector bank of India that significantly caters to diversified home financing needs of the country of 130 crore people. Whether you need a loan for your first home or for upgrading to a dream home, ICICI Bank extends hassle-free home loan solutions for people of varied income group.
Besides, the bank also promotes transparent and customer-friendly grievance redressal and customer care policy. You can seek instant support for Home Loan related queries from the bank. You can access online FAQs, instant chat, social media channels, dedicated customer care numbers, email ids, senior management's and zonal officers' contact address to get a quick response on your views, queries, and suggestions.
Alternatively you can always visit the nearest ICICI branch and contact branch officials. You can register grievances and issues on the complaint book available at the bank branch. You can also drop your complaint or feedback in the branch complaint box.
Additional Info: SBI Home Loan Customer Care Number
Contacting your bank via toll-free phone call is one of the easiest and quickest methods to get in touch with. Whether you need to check account balance, EMI status, or want to request an add-on feature on your running ICICI Home Loan, you can use following Toll-Free Numbers.
The ICICI Bank Home Loan Hotline Numbers are available 24X7 for Instant Voice Response. To talk to the customer care executive, call these ICICI Bank Toll Free Numbers from Monday to Friday between 9 a.m. and 6 p.m. The customer care executives will not be available on bank holidays.
|ICICI PERSONAL BANKING CUSTOMER CARE||TOLL-FREE HELPLINE NUMBERS|
|ICICI Corporate/Business/Retail Banking Toll-Free Number||1800 102 4242|
|ICICI Exclusive Priority Service Toll-Free Helpline Number||1800-103-8181|
|ICICI Grievance Redressal Hotline Number||1800 200 3344|
|Toll-Free Direct Call to ICICI Customer Care|
Additional Information know Personal loan Customer Care Details For Different Banks.
|Area Covered||ICICI Personal Banking Helpline Numbers|
|Jammu & Kashmir||9018667777|
After you contact the dedicated ICICI Bank Home Loan Customer Care Helplines for your specific query, you would get a service request number (SRN). You must wait sufficiently for 4 to 7 days before you escalate your query to other senior officials. However, if you do not get a resolution for your query within 10 days, you can consider contacting Grievance Redressal Hotline Number: 1800 200 3344
Call from the registered mobile number between 9 a.m. to 6 p.m. from Monday to Friday. Do not call on bank holidays. You must also share SRN (numeric digits only) to escalate a query that is not more than 2 months old.
Also, know about the ICICI Bank Balance Check Number service.
By logging on to official ICICI website, you can instantly request for ICICI Home Loan related queries:
Directly access ICICI Bank Home Loan queries related to documents update, personal details, EMI, add-ons, etc by visiting: https://www.icicibank.com/Personal-Banking/insta-banking/internet-banking/home-loan-related.page
You can use the ICICI Bank Home Loan customer care helpline numbers or write your queries online by signing in on the website.
However, for unanswered queries, you may directly write to the senior officials using the following email IDs:
|ICICI Wealth Management response IDfirstname.lastname@example.org|
|ICICI Home Loan- Head IDemail@example.com|
|ICICI Principal Nodal Officer IDfirstname.lastname@example.org.|
|ICICI NRI Helpline Email IDemail@example.com|
Make sure you correctly share your customer ID, Account Number, SRN and nature of the query.
Additional Info: You can also avail Navi Home Loan
ICICI Bank enables fast and convenient resolution of customer queries and complaints.
Here you can raise your complaint for the first time and also check the status of the query later on. You can further escalate the query to senior officials if you do not get a response within a week. The grievance redressal policy of ICICI bank binds by the principles of transparency, accessibility, escalation, customer education, and review.
You can contact the senior officials of the ICICI Bank if your issue is not resolved by calling, emailing or sending a complaint form at level 1.
You can write to ICICI Bank at the following address:
ICICI Bank Limited
ICICI Phone Banking Center, ICICI Bank Tower, 7th floor,
Survey no: 115/27, Plot no. 12, Nanakramguda, Serilingampally,
Hyderabad - 500032.
You can also contact the business head for Home loans
Mr. R. Narayanan
Senior General Manager - Home & Vehicle Loans
Contact Number: 022-39337934
(From Monday to Friday, 10:00 a.m. to 5:00 p.m.)
E-mail address: firstname.lastname@example.org
Contacting SGM, you will get an assured response within 4 business days.
Further, you can contact the Zonal Heads and Principal Nodal Officer.
Here are the contact details:
|Name of ICICI Zonal Head and Location Covered||Designation||Contact Details|
|Mr. Atul Arora (NCR)||General Manager|
E-mail address: email@example.com
|Mr. Vishal Batra (Rest of North)||Joint General Manager|
|Mr. Viral Rupani (South Zone)||General Manager|
|Mr. Sidharatha Mishra (East Zone and Andhra Pradesh and Telangana)||Joint General Manager|
|Mr. Bharat Sharma (West Zone- Greater Mumbai)||General Manager|
|Mr. Raghav Singhal (Rest of West||General Manager|
|ICICI Bank Principal Nodal Officer|
Principal Nodal Officer, ICICI Bank Ltd, Bandra Kurla Complex
|Email ID: firstname.lastname@example.org|
In this age of the internet, a social media shout-out is as good as calling the bank's customer care number. In many cases, you can expect a faster resolution for your query via a social media channel.
Here are ICICI bank social media contact points:
You can either write a post or send a direct message to the bank on the social media pages of the bank.
Additional Info: How to get Bajaj Finserv Home Loan
Being an ICICI overseas customer, you can contact following toll-free numbers:
|Call from Country||ICICI Overseas Customer Care Toll-Free Number|
|USA||1866 ICICI 4U|
|UK||0 8081 314 151|
|Singapore||800 101 2553|
|Canada||1866 ICICI 4U|
Other overseas office numbers:
|UAE||8000 9114 001|
800 04 877
+ 973 17 576 161
|India - For NRIs when in India|
(Non-Toll-Free India Numbers From any Country)
|Hong Kong||+852-22342651, +852- 22342655|
|Sri Lanka||+94 11 4242448|
|Russia||+7 495 981 4988|
To protect the consumers' interests, the RBI appoints independent banking ombudsman who looks after consumer queries that are not resolved even after 1 month of raising the query. You can share your issue with independent BO official, and expect action against the bank for not addressing your complaint appropriately. However, make sure you contact the BO only after reaching out the senior officials and going through each level of complaint redressal discussed above.
In case you have any other product query, feel free to contact MyMoneyMantra Home Loan Team and be assured to find the best offer for your home loan eligibility. You can call MMM Toll Free Number: 1800 103 4004 or write an email to MMM customer care mail ID: email@example.com
Additional Info: HDFC Home Loan Customer Care Number
MyMoneyMantra is India’s largest phygital loan distributor. With trust of 70 lakh customers, we assure hassle free access to the best Home Loans up to 10 crore for housing loan borrowers in India. Our service is 100% free. We use latest technology and AI to serve customers across the length & breadth of our diverse country. Check Eligibility & Apply.
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Call ICICI home loan customer care number 18601207777 to talk directly to bank representative from any location in India. You can also call at alternate city-wise numbers: 044 33667777 from Chennai, 033 33667777 from Kolkata, 022 33667777 from Mumbai, 011 33667777 from Delhi and +91-40-7140 3333 for Indian customers travelling overseas.
ICICI bank personal banking customer care number is 1860 120 7777. Deposit account, loans and credit card customers should contact at personal banking numbers. As for wealth or private banking, contact 1800 103 8181 and 1860 120 6699 for corporate/ business/ retail institutional banking related queries.
You can check status of ICICI Home Loan via bank’s website, ICICI iMobile app or visiting the bank. All you need to do is fill the loan application number and mobile number at the weblink: https://www.icicibank.com/Personal-Banking/loans/home-loan/trackmyloan.page
Click on ‘Track Loan Status Now’ and you instantly get the OTP protected update on status.
You can connect with customer care using customer care numbers, by filling up web query form or through iMobile app. To connect the home loan account to the app, install the app & add the account details. The process is seamless.
You prepay EMIs on ICICI home loan online using net banking. However to foreclose the account, it is advisable to visit the bank with cheque and obtain the ‘no objection certificate’ for the loan.