How to Close Axis Bank Credit Card – Complete Guide

Written By Priyanka Jain | Category Credit Cards
Updated On 04/06/2026 | Edited by Aparna Sharma
Close Axis Bank Credit Card

As we know credit card helps in the growth of credit score, so customers may want to either upgrade the credit card or may want to cancel the same. Depending upon the cardholder's will, the cardholder must know how to close Axis Bank credit card.

Let's now know the different ways to Close, Cancel or Deactivate Axis Bank Credit Card and the consequences of the same. 

How to Close Axis Bank Credit Card?

It is very important to close or cancel your credit card in an opt manner so as to avoid its effect on your credit score. Axis bank provides many ways to cancel a credit card.

A cardholder can get the credit card closed or cancelled by calling the customer care centre, by making a request in writing, or through e-mail or via an online application.

Let's now discuss how to close axis bank credit card in detail and its ways.

DIfferent ways to Close, Cancel or Deactivate Axis Bank Credit Card in 2021

Below mentioned are the different methods that can be used to close or 

deactivate the credit card: 

  • A) Closure of credit card by calling customer care
  • B) Closure of credit card by calling submitting a written request
  • C) Closure of credit card by writing an E-mail
  • D) Closure of credit card by calling submitting an online request

Let us now discuss them in detail one by one.

A) Closure of credit card by calling customer care

For deactivation of the Axis Bank credit card, make a call on the customer care number. Raise a request for getting the credit card cancelled, after which a call from the bank's representative would be received to know the reason for cancellation and for confirming some other details.

B) Closure of credit card by calling submitting a written request

Credit cardholders can also get the card cancelled by submitting a written request. A credit card closure letter must be first written to the Axis bank branch manager.  This letter would contain details like credit card number, cardholder's name and contact details. At last, it should be sent in person at the postal address of the branch.

C) Closure of credit card by writing an E-mail

For the credit card closure through E-mail, the credit cardholder can do so by writing an e-mail to the branch. E-mail ID on which mail is to be sent can be taken from the branch. 

Also, a cardholder would be required to submit credit card details & personal details like name, address, date of birth (DOB) etc., at the time of sending mail.

D) Closure of credit card by submitting an online request

For closure of credit cards, the credit cardholder can also fill the axis bank credit card closure form online as well. Open Axis Bank's official website.  Fill the same and then submit it. After which a call from the bank's representative would be received to know the reason for cancellation and for confirming some other details.

Things to Keep in Mind While Closing Axis Credit Card

One should keep in mind the below-mentioned things before closing Axis Bank credit card:

A) Clearance of Dues: 

Before initiating a request for cancellation of a credit card, one should pay off all the outstanding dues and Emi's, if any. As the lender bank will not cancel the card without clearance of dues.

B) Stop Transaction: 

The card shall not be used by credit cardholders once the request for cancellation has been raised. In case the same has been used, Axis Bank can revoke the request for cancellation.

C) Redemption of balance reward points:

One should redeem all the balance, i.e. unclaimed reward points that were earned while using the card, before raising a request for cancellation.

D) Know the exact date of blocking of card:

Know the exact date of card blockage to avoid any fees or charges.

E) Deactivation of automatic bill payment: 

Once the request has been raised for the cancellation of a credit card, the cardholder must deactivate the automatic bill payment. In case the bank takes time in processing the cancellation request, the cardholder would then need to pay extra charges due to the same.

F) Written Confirmation:

The lender would grant the cardholder a written confirmation after the closure of the credit card.

Consequences of Closing Axis Credit Card

In case of termination of a credit card, the total credit card limit gets reduced, as a result of which credit score gets affected. Also, if the expenses of the cardholder remain the same, it may then increase the credit utilization ratio, which would, in turn, reduce the credit score. This

would end up adversely affecting the credit score and also getting a

loan approval.

Does a Cancelled or Closed Axis Credit Card affect your CIBIL Score?

The answer to the question is Yes, but only if the credit cardholder uses

more than one credit card. As explained above, the cancellation of one of the credit cards would result in a reduction of the overall credit limit but

simultaneously an increase in the utilization of the credit limit. So, in this way

, cancellation or closure of credit cards would adversely affect CIBIL score.

How to Reactivate a Deactivated Axis Bank Credit Card?

In case Axis credit cardholders want to reactivate a deactivated credit card closure request, they need to initiate a request for the same. This can be done only in a case where the cardholder has himself raised the request for deactivation. 

Firstly the cardholder is required to call the customer care centre and validate some details like the card number, DOB, registered mobile number. 

You can reactivate Axis bank credit card by sending an e-mail as well to the bank along with ID Proof and a passport size photograph.

Updated On Jul 2, 2026
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Written By
Priyanka Jain
Written By Priyanka JainContent WriterLoans & Credit Cards

Priyanka Jain is a seasoned Omni-channel content specialist, recognized as ‘top 50 content marketing professional-2019’ by World Marketing Congress, CMO. She is an enthusiastic personal finance blogger and writes actively on credit rating, loans, credit cards, insurance, and mutual funds. At MyMoneyMantra, she supports MMM’s core vision to simplify credit decisions and spread financial literacy.

Content Writer
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Reviewed By
Aparna Sharma
Written By Aparna SharmaDirector of MyMoneyMantraCredit Cards, Credit Score, Personal Loan, Home Loan, etc.

Director- MyMoneyMantra FinTech| A senior retail and commercial banking professional, adept at handling Business Development, Sales Planning & Growth, Product Strategy, Marketing Operations and Client advisory services phygitally.

Director of MyMoneyMantra

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